AdEPT is pleased to announce that two of its' subsidiaries: Atomwide and OurIT Department have been awarded a Technology Services 2 Framework agreement by the UK governments' procurement arm, Crown Commercial Services.

The aim of the Technology Services 2 Framework is to make it easier for public sector bodies to buy a wide range of IT products and services through direct awards to suppliers such as AdEPT .

Lot 1 - IT Strategy and Service Design


IT STRATEGY - we'll help you to get to where you want to be

Strategy

We have huge experience in analysing your current IT estate and then recommending a way forward. Some of the things we offer …

  • Capabilityanalysis - identification of current business capability (as is) and that which will be needed for the future state (to be).
  • Technologygapassessments - the assessment and recommendation of the right technology to plug the capability gap between the as-is and the to-be.
  • Businessmodels - identification of the correct commercial and operational models to deliver the Technology strategy (insourced, outsourced or multi-sourced models).
  • Architectures - identification of the correct technology architecture to deliver the technology strategy (in-house hosted, private cloud, hybrid or public cloud).
  • Developmentoftechnologyroadmaps to co-ordinate the delivery of the technology strategy.
  • ITfinancialmanagement - development of an IT financial management approach to support the technology strategy, in order to manage investment and costs and obtain business benefit from any investments. 

SERVICE DESIGN - a way of working that works for you

Service Design

We can help you to design technology services including resources, processes and assets to meet Contracting Body (including end user) service needs. This includes auditing current service provision, continuous service improvement and developing new services.

Services may be designed in line with IT Service Management Models (ITSM) such as ITIL, Cobit, ISO/IEC 20000-1 or others, as required.

  • Operationalservicedesign - working with Contracting Bodies (including end users) in order to design a service delivery model that meets the current and future business needs and demand.
  • Demandmanagement - capacity planning processes and systems.
  • ServiceLevels, PerformanceDesign - developing service levels and KPI's for services in scope, their measurement and reporting and how service provider(s) may work to achieve and maintain them.
  • ServiceAvailability - designing monitoring, assurance and continuity of service processes and systems to meet current and future business needs.
  • Risk - ensuring proactive risk identification, mitigation and management to deliver service continuity.
  • Security - appropriate security protection in line with business needs.
  • Supplychain - designing, integration and management of commercial processes to ensure service integration and efficient operation in a multi supplier eco system.
  • Applications - identification and specification of any appropriate databases, applications or toolsets to deliver the services.

Lot 2 - Transition and Transformation

This Lot also covers transition from one operational site(s) and/or service provider(s) to an alternative and/or insourcing of previously outsourced services.

Legacy service decommissioning and disposal, including planning, delivery and coordination of activities.

Lot 3 - Operational Services 

OPERATIONS - Everything you need to run your IT operation

The services, processes and tools needed to manage the provisioning, capacity, performance, security and availability of the technology environment. Delivering at the right quality and at competitive costs. All services shall allow for change management within their delivery. Services may be delivered in line with IT Service Management Models (ITSM) such as ITIL, Cobit, ISO/IEC 20000-1 or others, as required by the Contracting Body.

  • End User Support
  • End User Computing and Device Management
  • IT Operations, Data Centre and Technology Estate Service Management
  • Security Management
  • Supply Chain and Contract lifecycle management
  • Network Infrastructure Management
  • Hardware and Software Asset Management
  • Data Warehouse, Database and Data Management
  • Applications Management and Support
  • DevOps or Release Management

Lot 4 - Programmes and Large Projects 

PROJECT MANAGEMENT - for larger programmes

This Lot is for large scale, complex or high risk projects and/or programmes that require the range of services offered in Lots 1, 2 and of those in 3 (a,b,c,d).

Lot 4a - Programmes and Large Projects Services at an Official Level and below

Lot 4b - Programmes and Large Projects Services at Secret information security level

AdEPT Telecom plc published this content on 20 September 2017 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 20 September 2017 18:59:04 UTC.

Original documenthttp://www.adept-telecom.co.uk/adept-awarded-government-it-framework

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