Aéroports de Paris a score of 78/100, up about 10% on 2012. This rating raises the company  to the Excellence distinction-the highest level of maturity on the rating scale which  indicates high levels of performance in terms of corporate social responsibility (CSR).
For almost a decade now, Aéroports de Paris has been seeking the extra-financial assessment of its actions  and achievements in the fields of corporate governance, human resources, the environment, customer and  supplier relations, and social commitment to civil society.
In the words of Augustin de Romanet, Chairman and CEO of Aéroports de Paris, "We entrusted the 2014  assessment to rating agency EthiFinance. The exercise is very useful in terms of identifying and launching  the necessary actions in our ongoing drive for continuous progress. Aéroports de Paris aims to become a  European reference in social responsibility in its area of activity."
The assessment covered the 2013-2014  1  period for Aéroports de Paris SA and its four main subsidiaries:
Hub télécom, Hub Safe, Aéroports de Paris Management and ADP Ingenierie. The performances of all  subsidiaries showed positive trends.
The parent company achieved a score of 80/100, up by more than 10% year-on-year. All of the  assessed fields are now ranked in the 'Excellence' bracket, reflecting the progress made and the consistency  of company performance.
According to the report by rating agency EthiFinance, these results highlight the extent of Aéroports de Paris'  commitments across all of the assessed themes, and the management of the action implementation phase  and advanced performance.
Governance
The EthiFinance agency highlighted:
_ the Group's aim to follow best practices (increased diversity on the board of directors, external  assessment of the functioning of the board of directors, etc.);
_ the significant advances in the implementation of CSR strategy (Group CSR charter, materiality  assessment, CSR training for managers, etc.);
_ firm commitments in terms of risk management and internal control, i.e. the bolstering of  procedures at Group level, a Group ethics charter, and the appointment of a Group ethics officer.
The environment
Identified strengths include:
_ strong and quantified objectives and a deployment of the strategy at all levels;
_ a strong emphasis on the environment in terms of construction and asset management;
_ the roll-out of an energy management system based on the ISO 50001 standard;
_ the many waste management initiatives;
_ the air quality improvement actions;

_ the filter marsh.

Human Capital
The EthiFinance agency highlighted:
_ the major projects in the field of employment and skills management;
_ exemplary dedication to equal opportunities and diversity;
_ commitments made to the work-life balance.
Customers-Purchasing
The Customer Division, which was restructured in 2014, and the members of the Executive Committee are  an asset to Aéroports de Paris in terms of quality management. The agency identified, inter alia:
_ relevant systems to handle customer satisfaction and complaints;
_ consideration given to specific cultural characteristics in dealings with travellers;
_ positive results.
In terms of purchasing, the agency highlighted:
_ the responsible purchasing policy and its deployment at all levels;
_ the key role of CSR throughout the purchasing cycle;
_ commitments to integration and the sector employing and providing support to their disabled  workforce;
_ actions to support suppliers, with the acquisition of the 'Relations Fournisseurs Responsables'  (Responsible Supplier Relations) label;
_ the purchasing process to ensure that practices comply with the code of ethics.
Social commitment
The EthiFinance agency highlighted:
_ the exemplary initiative to assist in regional development and spatial planning, and the very  structured management of the actions put in place;
_ action to assist employment and training in the region;
_ communication and dialogue tools to connect to the local communities.

For more information, consult the 2014 CSR report (publication expected in May 2015)

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