AEGEAN has just received the Fast Travel Gold Award from the International Air Transport Association (IATA) for its innovative and flexible solutions to simplify and speed up the passenger experience. AEGEAN is the 11 airline in Europe to receive the Gold Award.

IATA's Fast Travel Program addresses passenger demands for more choice, convenience, and control through self-service options in the areas of: self-check-in (including automatic check-in); bags ready-to-go; document check; flight re-booking; self-boarding; and bag recovery. The program vision is that by 2020, 80% of global passengers will be offered a complete range of relevant Self-Service options throughout their journey to provide better convenience and reduce queues.

During a special ceremony at AEGEAN's HQ, AEGEAN's and Olympic Air Ground Operations Director, Mr. Panos Nicolaidis was presented with the Gold Award by Mr. Sergio Fernandez, IATA's Airport, Passenger, Cargo and Security Europe Director, marking AEGEAN's efforts to offer all Fast Travel self-service options to passengers.

AEGEAN fulfills all six initiatives of IATA's Fast Travel Program and offers passengers departing from Athens International Airport, London Heathrow, and Frankfurt airport Self Service Check-in (all options), Self-Rebooking, Bag Recovery, Bags Ready to Go (Self Baggage Tagging and drop off dedicated positons), Self-Scanning at boarding gates, and the use of the Automated Documents Check.

'We are committed in offering our customers products based on the latest technologies while we add value to the overall travel experience. This award comes two years after the delivery of the 'Green Fast Travel Award' and proves AEGEAN's continuous engagement in enhancing the passenger experience' said Mr. Panos Nicolaidis.

Representing IATA, Mr. Fernandez stated: 'According to industry surveys, over half of all passengers want to reduce waiting times in their air travel experience, and around three quarters of passengers worldwide want more self-service options. We are therefore extremely happy to deliver this award to AEGEAN. Not many airlines can boast such a quick progression from Green to Gold status, and we are now confident AEGEAN will beat records by achieving IATA's Fast Travel Platinum status in no time!'

NOTES: For more information on Fast Travel, visit www.iata.org/fasttravel

Aegean Airlines SA published this content on 05 October 2017 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 05 October 2017 16:24:09 UTC.

Original documenthttps://en.about.aegeanair.com/media-center/press-releases/2017/aegean-receives-iatas-fast-travel-gold-award/

Public permalinkhttp://www.publicnow.com/view/2AD819E8F670D44991B91095810821C4E68CF05D