CLEVELAND, Jan. 12, 2012 /PRNewswire/ -- Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions, today announced that The Hotel Modern New Orleans has selected the Agilysys Guest 360(TM) property management system (PMS) and the Agilysys InfoGenesis(TM) POS solution to streamline operations and deliver personalized guest service. The 135-room property, which is owned and managed by August Group NYC, opened Dec. 16.
"At The Hotel Modern New Orleans, service is our top priority, so we wanted a property management system that would help us meet and even exceed guest expectations," said Klaus Ortlieb, managing partner of August Group NYC. "We use the Agilysys Guest 360 solution at another property and have seen first-hand how it helps us deliver a highly customized guest experience. So, we were eager to implement it at our newest hotel. We were also impressed with the Agilysys InfoGenesis POS system, particularly its real-time reporting features, and are confident it will help us maximize efficiency in our restaurant and bar. The Agilysys installation and support teams have also been great, so there was no hesitation to work with them again."
The Agilysys Guest 360 solution is the hospitality industry's first property management system built from the ground up to utilize service-oriented architecture (SOA), which provides a highly flexible platform for hotels of all sizes as well as multi-property operations. SOA enables the solution to be tailored to a hotel's business processes and allows for tighter integration with other software systems. Features of the system include: an attributes-based inventory engine; an innovative offer and rating system; and Guest Hub, a centralized repository for guest history, itineraries, interests and preferences.
The Agilysys InfoGenesis POS system is an award-winning point-of-sale software solution that combines powerful reporting and configuration capabilities in the back office with an easy-to-use touch-screen terminal application. Designed for multi-unit operations common in hospitality environments, the system can manage any combination of dining, bar service and retail operations. Features include real-time reporting capabilities, packages and prix fixe menus, signature capture, multi-language capability and advanced sorting, filtering and grouping options.
"Managing a hotel in today's economic environment is challenging, particularly in a competitive market like New Orleans. Selecting a business partner with the right technology and support model is critical to a hotelier's success," said Jim Dennedy, president and CEO of Agilysys. "We are proud that August Group NYC has placed its confidence in Agilysys as its hospitality business systems partner. The combined power of our Agilysys property management and point-of-sale systems will give The Hotel Modern New Orleans the tools it needs to operate at peak efficiency, deliver highly personalized guest service and realize a competitive advantage."
The Hotel Modern New Orleans, located in the city's historic and cultural Warehouse-Arts District, reflects managing partner Klaus Ortlieb's European background and showcases his commitment to personal service. The property's 135 rooms were designed with a modern and eclectic aesthetic that mirrors the city's juxtaposition of Old World charm with New World diversity. Each room features a spacious layout and selection of furniture to fit the needs of busy travelers, yet has a distinctive style with decorative antiques throughout. Bellocq, the cocktail lounge, features a live music series with international artists, burlesque shows and cocktails from the creators of Cure, one of Esquire magazine's 2011 'Best Bars in America.' The hotel also has a new restaurant, Tamarind by Dominique, serving French-Vietnamese cuisine from award-winning chef Dominique Macquet. The Hotel Modern New Orleans is owned and managed by August Group NYC.
Agilysys is a leading developer and marketer of enterprise software, services and solutions to the hospitality and retail industries. The company specializes in market-leading point-of-sale, property management, inventory & procurement and mobile & wireless solutions that are designed to streamline operations, improve efficiency and enhance the consumer's experience. Agilysys serves casinos, resorts, hotels, foodservice venues, stadiums, cruise lines, grocery stores, convenience stores, general & specialty retail businesses and partners. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales and support offices in the United Kingdom, Singapore and Hong Kong. For more information, visit www.agilysys.com.
Bill Gergely, Agilysys, 440-519-8188, [email protected]