[Attachment]
Frictionless Hotels: Enabling the Omni-Experience

Technology spending and allocations reset as hoteliers put laser focus on driving direct reservations through customer analytics

ANNUAL RESEARCH INCLUDES:

  • Hotels reveal detailed IT budgets, business drivers and allocations PAGE 4
  • Top challenges, focus areas and technology strategies for 2017 PAGE 12
  • Guest-facing and property upgrades and rollouts, plus payment security, big data and cloud strategic focus areas PAGE 20
  • PLUS: How hotels are creating an omni-experience for guests PAGE 20

READ THE FULL STUDY

Agilysys Inc. published this content on 17 January 2017 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 17 January 2017 05:50:02 UTC.

Original documenthttp://www.agilysys.com/company/news-and-events/2017/1/Mobility and Analytics Key to Guest Experiences

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