Two-thirds of restaurants plan to add, upgrade or change POS software providers this year, accord-ing to the Hospitality Technology 2017 Restaurant Technology Study. That's a transition that can of-fer tremendous rewards, including speed, produc-tivity, security and enhanced functionality such as loyalty, tableside ordering and omnichannel. It can also put the business at risk: In 2015, a 'system re-fresh' crashed Starbucks' POS system for several hours, costing millions of dollars of lost revenue.
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Agilysys, Inc. is a provider of hospitality software that delivers cloud-native software-as-a-service (SaaS) and on-premises solutions for hotels, resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company offers software solutions to the hospitality industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. It is a developer and marketer of software-enabled solutions and services to the hospitality industry, including software solutions with third-party hardware and operating systems; subscriptions and maintenance; and professional services. Its POS solutions include InfoGenesis, IG Flex, IG Kiosk, IG KDS, IG OnDemand, IG Quick Pay, IG Smart Menu, IG PanOptic Kiosk, and IG Digital Menu Board. Its PMS solutions include Agilysys LMS, Agilysys Versa, Agilysys Stay, and others.