Agilysys : Shifting Gears to Drive More Guest Choices
April 12, 2017 at 05:01 pm EDT
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We live in an instantaneous society, and guest demand for quicker service is a strong force that's driving operators to change the way they think about resort improvements and how they're spending their budget.
According to Spectrum Gaming Group's Top 2016 Trends, operators focused their attention on how to attract Millennials as an emerging generation of consumers. But it's much more than Millennials that need to be attracted - guests of all generations want to maximize their dollars and experience. Offering more options to all generations, from Baby Boomers to Generation Edge, should continue to be a top priority for 2017 and beyond. We are seeing that the guest's desire for a litany of options is heavily influencing their destination selection and related spending decisions. They're looking for the right property for their holiday or business travel, with the right service options and amenities. For operators to attract such a broad group of guests, they should be looking to offer more options.
Agilysys Inc. published this content on 12 April 2017 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 12 April 2017 21:01:12 UTC.
Original documenthttp://www.agilysys.com/company/news-and-events/2017/4/shifting-gears-to-drive-more-guest-choices
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Agilysys, Inc. is a provider of hospitality software that delivers cloud-native software-as-a-service (SaaS) and on-premises solutions for hotels, resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company offers software solutions to the hospitality industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. It is a developer and marketer of software-enabled solutions and services to the hospitality industry, including software solutions with third-party hardware and operating systems; subscriptions and maintenance; and professional services. Its POS solutions include InfoGenesis, IG Flex, IG Kiosk, IG KDS, IG OnDemand, IG Quick Pay, IG Smart Menu, IG PanOptic Kiosk, and IG Digital Menu Board. Its PMS solutions include Agilysys LMS, Agilysys Versa, Agilysys Stay, and others.