Agilysys : The Importance of Integrated Data for your Hotel PMS Technology
September 18, 2017 at 07:14 am EDT
Share
Hotel performance improvement depends largely on integration. The PMS solution should seamlessly connect and share data -preferably, in a real-time manner. Inventory-related data needs to flow into all distribution channels, including direct booking platforms and call centers as well as the Global Distribution System (GDS) and OTAs. The Central Reservations System (CRS) needs to publish optimal pricing decisions and channel recommendations based on input from the revenue management system, which, in turn, should capture up-to-the moment information from the PMS.
Ensuring the revenue management solution interfaces with both the PMS and CRS is imperative if a hotel is to effectively position itself vis-à-vis other hotels in the same competitive set. Also important is the ability to customize the direct booking engine within the CRS, and to automate channel-specific offers via the call center and other channels. Data integration ensures that room rates and inventory availability update quickly and accurately across all booking channels. Otherwise, prices presented on some channels may be lower than desired. Similarly, guest rooms shown as available may, in fact, be unavailable, causing overbooking and harming brand reputation.
Get the Smart Decision Guide for Hotel PMS Technology, from Starfleet Research.
Agilysys Inc. published this content on 30 August 2017 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 18 September 2017 11:13:06 UTC.
Original documenthttp://news.agilysys.com/hospitality/the-importance-of-integrated-data-for-your-hotel-pms-technology/
Public permalinkhttp://www.publicnow.com/view/5BD80CFA55F6F31A80FC7BA5E9BB9FEF6C98AED2
Agilysys, Inc. is a provider of hospitality software that delivers cloud-native software-as-a-service (SaaS) and on-premises solutions for hotels, resorts, cruise lines, casinos, corporate foodservice management, restaurants, universities, stadiums, and healthcare. The Company offers software solutions to the hospitality industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. It is a developer and marketer of software-enabled solutions and services to the hospitality industry, including software solutions with third-party hardware and operating systems; subscriptions and maintenance; and professional services. Its POS solutions include InfoGenesis, IG Flex, IG Kiosk, IG KDS, IG OnDemand, IG Quick Pay, IG Smart Menu, IG PanOptic Kiosk, and IG Digital Menu Board. Its PMS solutions include Agilysys LMS, Agilysys Versa, Agilysys Stay, and others.