March 14, 2016 - We have received reports that unidentified individuals calling our customers, posing as a representative of Artesian and demanding immediate payment of a past-due water bill. The person calling gave the name of Rush Company, stating they were calling on behalf of Artesian and demanded a specific amount to be paid immediately by the customer.
Under no circumstances should you give a social security card number or any banking or credit card information if you receive such a call. If you are directed by a phone call to provide such information or to make a payment immediately, you should end the phone call and contact Artesian at (302) 453-6930.
Further detailed information on payment methods can be found on Artesian's website at: http://www.artesianwater.com/customer-service-center/billing-payment/payment-options, or by calling Artesian.
Please be alerted to this situation and if you receive such a call, report it to Artesian immediately.
Artesian Resources Corporation issued this content on 14 March 2016 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 14 March 2016 17:52:17 UTC
Original Document: http://www.artesianwater.com/press/customer-alert-2