We want you to know that we're here with the financial support that you need to get back on your feet.

If you have been affected by Cyclone Marcia in Queensland or Cyclone Lam in the Northern Territory, you may be eligible for our assistance package.

We offer to:

  • · suspend repayments on loans, including credit cards, for up to three months (with interest capitalised);
  • · waive fees associated with restructuring business loans considered necessary due to cyclone impacts;
  • · provide temporary adjustments to lending limits, including credit cards, to assist with unexpected costs;
  • · waive fees associated with replacement of damaged business EFTPOS/credit card terminals;
  • · provide early access to term deposits without incurring any fees for impacted customers; and
  • · affected customers with Home and Contents insurance may be eligible to receive assistance including emergency funds and temporary accommodation.

Please contact our dedicated financial hardship team on 1800 149 549. To lodge an insurance claim, ANZ Insurance can be contacted on 13 16 14 or you canclaim online.

Some branches and business centres in the area are currently closed; please check theANZ media centrefor more information.

You may also wish to contact your relationship manager to discuss the impact on your business or personal circumstances.

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