• The certification takes in the online and mobile banking services for individuals and businesses and applications for Android and iPad
  • Bankia received the certification from the British Standards Institution (BSI Group) Iberia

Bankia has become the first Spanish bank to obtain ISO 27001 certification under the new 2013 version, for its information security management system for customers in the online commercial banking channels, which in Bankia's case includes Oficina Internet Bankia, Oficina Internet de Empresas, Oficina Móvil, Oficina Móvil de Empresas and applications for Android and iPad.

This marks one more step in Bankia's drive to enhance the quality of its services and strengthen its commitment to secure management of customer data, with unquestionable benefits for its competitiveness and visibility in the financial sector.

The head of Technology and Operations for Bankia, Ignacio Cea, was personally handed the certificate by Luis Miguel, general manager of BSI Iberia. In the ceremony, Cea stressed the importance of being the first bank in Spain to have an organisation of the international prestige of BSI certify the security of its Internet services, as this will "convey confidence to customers".

Cea also emphasised the efforts made by the Bank to adapt to the new guidelines for Internet customer data security, given that the new standard was approved last November and certification has been achieved barely six months later.

For his part, in his remarks, José Luis Miguel observed that: "There are several key factors that bear emphasis in Bankia's success in being certified to the recently published new version of ISO 27001: management's commitment to swift implementation has allowed Bankia to become the first Spanish bank to be certified to the new version of the standard; the commitment shown by Bankia's Information Security team, which internally led effective implementation of the standard's requirements by engaging all interested parties (internal and external); and the commitment of all users of Bankia's information systems, who have applied the policies and procedures effectively and efficiently".

About BSI

BSI Group is an independent global services organisation primarily focused on training, auditing and certification to develop standards-based solutions to improve management practices and promote innovation. BSI can help businesses, governments and other organisations throughout the work boost quality and performance on a sustainable and socially responsible basis. Since its creation as first national standards body in the world, BSI Group has built up more than 100 years of experience working with 65,000 organisations in 150 countries from its 58 offices.www.bsigroup.es.

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