BHP Billiton : Community Complaints July 2018 (PDF 21 kB)

Community Complaints Summary

BHP Mt Arthur Community Response Line: 1800 882 044.

July 2018

Date and timeFrom

IssueLodgement type

Investigation and response to caller

04/07/2018 11:41

Denman RoadBlast Fume

04/07/2018 13:51

Denman Road

12/07/2018 9:44

MuswellbrookBlast FumeCommunity Response LineInvestigation revealed weather conditions were suitable for blasting at the time. Results at the nearest monitor indicated dust levels were not elevated at the time, and the 24 hour average remained within regulatory criteria. Caller was advised of investigation and monitoring results.

Community Response LineInvestigation revealed weather conditions were suitable for blasting at the time. Results at the nearest monitor indicated dust levels were not elevated at the time, and the 24 hour average remained within regulatory criteria. Caller was advised of investigation and monitoring results.

Other

Lodge With Third PartyInvestigation revealed dump heights were well under the max limit allowed to the mine.The Department of Planing and Environment was advised of findings.

18/07/2018 15:00

Denman

General Dust Other

Investigation revealed that the percentage target for rehab was completed and exceeded in FY18. Called was advised of investigation findings.

20/07/2018 21:00 31/07/2018 11:01

MuswellbrookLightingMuswellbrookBlast FumeCommunity Response LineInvestigation revealed location of lights, which were redirected or turned off. Caller was advised of investigation results and action taken. Caller advised theywere satisfied that the issue had been resolvedCommunity Response LineInvestigation revealed weather conditions were suitable for blasting at the time. Results indicated fume, overpressure noise and ground vibration levels werewithin regulatory criteria. Caller was advised ofinvestigation and monitoring results.