Sea Ray was recognized by the marine industry's independent trade organization for excellence in customer satisfaction, marking the 13th consecutive year the company received the honor. Sea Ray earned three 2016 Customer Satisfaction Index (CSI) Awards from the National Marine Manufacturers Association (NMMA), bringing the company's total to an outstanding 67 CSI Awards. The NMMA formally announced the awards during the Industry Breakfast held at the 2017 Miami International Boat Show on Friday, February 17.

'The satisfaction of our customers is our highest priority,' said Brad Anderson, Sea Ray president and general manager of Sport Boats and Sport Cruisers. 'We're honored to receive three more CSI Awards, as they are a direct reflection of how our customers view their experience with Sea Ray.'

Sea Ray's newest awards came in the following categories: Deck Boats, Fiberglass Outboard Boats, and Sterndrive Bowrider Boats. The CSI Awards are an independently administered measure of customer satisfaction, only recognizing boat and engine manufacturers that receive the highest marks.

'Sea Ray's employees are passionate and committed to producing beautifully crafted, exciting and innovative boats, year after year,' said Anderson. 'Measurements of satisfaction are a highly valued metric because they span the customer experience, from the care and service they receive from their dealer, to the quality of Sea Ray's products and the enjoyment our boats provide.'

The Marine Industry CSI Awards program honors participating manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. For this calendar year, award recipients achieved and maintained an independently-measured standard of excellence of 90 percent or higher in customer satisfaction with at least 25 completed surveys or 15 completed surveys and a 50% response rate in a category/segment over the past 12 months, based on information provided by customers purchasing a new boat or engine during the period between January 1, 2016 and December 31, 2016.
Visitsearay.comfor the latest Sea Ray news and product offerings.
ABOUT SEA RAY
Founded in 1959, Sea Ray is the world's leading manufacturer of superior quality pleasure boats. Sea Ray is headquartered in Knoxville, Tenn., and operates as part of the Boat Group division of Brunswick Corporation. With more than 40 models ranging from 19 to 65 feet, Sea Ray makes a boat for every lifestyle - each built with a unique commitment to quality, craftsmanship and excellence throughout. Additional information about Sea Ray is available at www.searay.com.
ABOUT BRUNSWICK
Headquartered in Lake Forest, Ill., Brunswick Corporation's leading consumer brands include Mercury and Mariner outboard engines; Mercury MerCruiser sterndrives and inboard engines; MotorGuide trolling motors; Attwood, Garelick and Whale marine parts and accessories; Land 'N' Sea, Kellogg Marine and BLA parts and accessories distributors; Bayliner, Boston Whaler, Brunswick Commercial and Government Products, Crestliner, Cypress Cay, Harris, Lowe, Lund, Meridian, Princecraft, Quicksilver, Rayglass, Sea Ray, Thunder Jet and Uttern; Life Fitness, Hammer Strength, Cybex, Indoor Cycling Group and SCIFIT fitness equipment; InMovement products and services for productive well-being; and Brunswick billiards tables, accessories and game room furniture. For more information, visit www.brunswick.com.

Brunswick Corporation published this content on 17 February 2017 and is solely responsible for the information contained herein.
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