Dear Customers,

Kindly be advised that in connection with the settlement of compensations for insured events caused by the hailstorm BULSTRAD VIENNA INSURANCE GROUP Plc. will be paying up compensations calculated per estimates of the company on the same day, at cash counter, within 30 minutes following damage inspection.

To-date customer centers of the company have processes more than 3000 damages under motor policies and more than 600 property insurance policies. Our customers got the opportunity and availed themselves thereof not to discontinue or delay their vacation travels by claiming their damages not only in Sofia, but also at our offices of their convenience in the country.

All customers who have registered their claims under property damages and possess documents for costs incurred for repair and restoration of glazed parts can receive their compensation money at cash counter immediately.

The intensity of our work is returning to its usual pace. We believe that tension has been put under control. Work on the performance of inspections and registration of claims will continue within the framework of the announced term and usual working hours until 31.07.2014. At the very same time the processing of damages to large car fleets continues to follow the schedules at their sites.

You may continue claiming damages at our customer centers not worrying that long lines will be expecting you there with considerable waste of time.

We wish to thank all our customers who, in appreciation of the efforts made on our part and the organization established to service them, called to say a good word and congratulate us. 

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