CA, Inc. : CA Technologies Top 5 IT Predictions for 2014
12/05/2013 | 03:01pm CET
Widening Skills Gap, IT's "APPetite", Experience-Centric Everything
CA Technologies (NASDAQ:CA) today announced its top five IT predictions
"In 2014, IT will drive stronger engagement models between the business
and the services it delivers," said John Michelsen, chief technology
officer, CA Technologies. "CIOs are getting more comfortable giving up
control while providing an end-to-end service delivery model, tying in
all the required elements and technologies to create an integrated user
experience. By focusing on delivering systems of engagement through
mobility and relying more confidently on application performance
management, IT is now moving more strongly into the role of a trusted
advisor and service broker in this brave new world of dynamic IT."
Michelsen predicts IT organizations will see the following in 2014:
A Mounting Skills Crisis: While organizations were quick to
adopt and invest in social, mobile and cloud technologies, the
unprecedented rise of these technologies unleashed tremendous
disruption in the enterprise. However, to truly unleash the
business benefits promised by these powerful assets, a dramatic
shift in the culture and skills base within the enterprise is
Big Data demands a new breed of data scientists, and advancements in
mobility, social, and sensing technologies rely on resetting the
design and architecture of applications and user interfaces. These
are highly specialized skills currently lacking and impossible to
recruit completely within any one organization.
Experts believe that nearly all of the 30 fastest-growing
occupations in the next decade will demand workers skilled in
science, technology, engineering and math (STEM). But the supply of
these highly skilled workers is not growing fast enough to meet the
demand. One study* predicts that by 2018 in the U.S. alone there
will be three million fewer workers with college technical degrees
than needed by enterprises. By investing in tailored programs for
different age groups and grade levels and creating opportunities for
youth to excel in STEM, a new generation of innovators and leaders
will be created.
The companies that take a proactive approach to understanding and
managing this skill shortage--by embracing an open approach to
community-based development in the short term and investing in
technical education in the long term--will emerge as winners.
IT Gains an "APPetite" and Fuels the API Economy:
Widespread adoption of cloud computing, mobility and other
technical advances has driven fundamental changes in how
applications are created and deployed.
No longer monolithic and hosted on a single platform, applications
can now be rapidly assembled from in-house and/or provider-built
components which reside independently, either on-premise (on any
hardware platform), in a cloud, or both. In such an environment, the
CIOs that move up the value chain to focus more on managing apps and
services will increase their company's ability to drive business
More than ever before, IT is primed to become application assemblers
and brokers of business services. As SaaS, PaaS and IaaS provide
turnkey access to compute capacity, IT will increasingly focus on
composite business applications--rather than a buy-build-manage
model--to achieve new levels of speed, innovation, performance and
cost/risk efficiencies. To successfully make this transition, CIOs
will need to increase their leverage of service-oriented style
architectures through more efficient use and better control of APIs
(Application Performance Interfaces).
Rise of Experience-Centric Everything: Both customers and
employees are embracing disruptive technologies faster than
businesses. Organizations today are no longer in control of their
Today, IT services are all about the consumer. This is driving
dramatic changes in how applications are developed, which will lead
to a rise in experience-driven design and, in turn, necessitate
DevOps-style development, a method of developing software where
developers and IT operations professionals work together to speed up
the delivery of new business services.
There will be increased use of sensing technologies available in
most modern mobile and wearable devices. "Mobile First" development
will give way to "Experience First" multi-channel approaches that
will leverage smartphones, tablets, smart TVs, gaming consoles,
laptops, or any other platform that a consumer is likely to be using
when they want a product or need a service.
The management of mobile/social IT will become less about managing
and securing the devices themselves, and more about managing and
securing the mobile applications and mobile data, all while
delivering a compelling and engaging user experience.
Demand for Accelerated Delivery: We now have a new
generation of self-informed consumers who are very comfortable
sharing experiences and information via social media. Consumer and
employee demand for more engaging experiences will continue to
increase at a dramatic pace as they become more comfortable with
experience-driven, multi-channel applications and technologies
such as sensing. Barriers to entry have been removed--competition
has gone from nowhere to everywhere overnight.
In this reality, social, mobility, cloud and DevOps are becoming
one movement. These evolved experiences will drive a need for the
same level of agility from every business. This fuels the DevOps
movement that necessitates the reconstitution of traditional
frameworks like ITIL (Information Technology Infrastructure
Library), and extracts their most valuable concepts and adjusts
them for modern, agile development.
Security Tops the IT and Business Agenda: Mobility, social,
DevOps and cloud adoption have effectively opened the enterprise
and invited new business risk into today's workplace. The rapidly
expanding and collaborative open enterprise diminishes IT control
and requires the CIO and CSO to find the delicate balance of
enabling and protecting the business.
Ensuring that security is convenient-- simple, yet automated on the
back end--for users is one way to ensure productivity and business
enablement. Coupled with a "predict, prevent, and prepare" for a
possible breach approach, and IT will gain a good start on
balancing business enablement with business protection.
Runner Up: Cloud is a Given. The buzz of "the cloud" dims
significantly in 2014 as people realize it's just the way of doing
business. In fact, cloud is now the key enabler for other disruptive
technologies like social and mobility. Though cloud computing has become
mainstream, many businesses are still in the early stages of adoption.
These businesses will also be affected by the mounting skills crisis
which could lead to wider adoption of service-provider hosted public and
*Recovery:Projections of Jobs and Education Requirements
through 2020, Georgetown University, Center on Education and the
Workforce, June 2013.
About CA Technologies
CA Technologies (NASDAQ: CA) provides IT management solutions that help
customers manage and secure complex IT environments to support agile
business services. Organizations leverage CA Technologies software and
SaaS solutions to accelerate innovation, transform infrastructure and
secure data and identities, from the data center to the cloud. Learn
more about CA Technologies at www.ca.com.