2016 ANNUAL
REPORT
FREEDOM OF CONVENIENCE
CALTEX AUSTRALIA LIMITED 2016 ANNUAL REPORT About this ReportThis 2016 Annual Report for Caltex Australia Limited (ACN 004 201 307) has been prepared as at 21 February 2017. Please note that terms such as Caltex and Caltex Australia have the same meaning as Caltex Group, unless the context requires otherwise. An interactive version of the Annual Report is available on our website. Visit www.caltex.com.au to download or view a copy.
Shareholders can request a printed copy of the Annual Report free of charge
by emailing secretariat@caltex.com.au or writing to the Company Secretary, Caltex Australia Limited,
Level 24, 2 Market Street, Sydney
NSW 2000 Australia.
ContentsAbout Caltex 1
2016 Highlights 6
Message from our Chairman
and Managing Director & CEO 8
Our strategy and Values 10
Operations Reports
Supply 12
Supply Chain Operations 14
Marketing 16
Sustainable Operations
People and Values 18
Safety and environment 20
Caltex in the community 25
2016 Financial Report 27
To view the company's most
up-to-date financial calendar, please visit www. caltex. com.au
PROUDLY AUSTRALIAN
A truly Australian fuel and convenience company By Caltex AustraliaAbout Caltex
What sets Caltex apart from other fuel and convenience companies in Australia is that we are an Australian company which operates
independently, with our strategy and direction set by the management and the Board in Australia. We are listed on the ASX and have more than 3,000 employees working across the country.
Caltex delivers high-quality fuels, lubricants, services and convenience offerings to its diverse range of customers through an extensive Australian network of retail sites, depots and distribution centres.
Supporting Australian businesses Caltex realises that the more we can help our 70,000+ Australian business customers to be prosperous, the better our business is.
Our history
Our company history traces back to the early 1900s. In the late 1940s, the ASX listed the all- Australian oil importer Ampol, which merged with Caltex in 1995. Caltex has a long record of adapting to change and investing in new growth opportunities.
FREEDOM OF CONVENIENCE
Convenience is being redefined By Caltex AustraliaAbout Caltex
Our extensive convenience retail network - one of Australia's largest - and our proven track record of moving products across Australia's wide expanses provide Caltex with the competitive advantage needed to deliver new solutions to the convenience marketplace. We are listening
to our customers and delivering the freedom of convenience which meets their needs.
Making customers happy
In 2016, Caltex delighted our customers with our new barista coffee offer, our great range of fresh food and the new convenient services provided through a growing number of our stores.
Embracing digital technology
Most motorists fill up their vehicles while on their way to another destination. One app which we are trialling lets customers pay from their car, meaning no lines, no waiting and more time for our customers.
2 CALTEX AUSTRALIA
Caltex Australia Limited published this content on 30 March 2017 and is solely responsible for the information contained herein.
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