MCLEAN, Va., Jan. 24, 2017 /PRNewswire/ -- Capital One Financial Corporation (NYSE: COF) today announced net income for the fourth quarter of 2016 of $791 million, or $1.45 per diluted common share, compared to the third quarter of 2016 with net income of $1.0 billion, or $1.90 per diluted common share, and the fourth quarter of 2015 with net income of $920 million, or $1.58 per diluted common share.

"In 2016, Capital One posted a second consecutive year of double-digit growth in domestic card loans and purchase volume, as well as strong growth in auto and commercial loans," said Richard D. Fairbank, Chairman and Chief Executive Officer. "Assuming no substantial change in the broader credit and economic cycles, our strong growth over the last two years and actions to reduce share count put us in a position to deliver solid EPS growth in 2017."

All comparisons below are for the fourth quarter of 2016 compared with the third quarter of 2016 unless otherwise noted.

Fourth Quarter 2016 Income Statement Summary:


    --  Total net revenue increased 2 percent to $6.6 billion.
    --  Total non-interest expense increased 9 percent to $3.7 billion:
        --  46 percent increase in marketing.
        --  4 percent increase in operating expenses.
    --  Pre-provision earnings decreased 7 percent to $2.9 billion.
    --  Provision for credit losses increased 10 percent to $1.8 billion:
        --  Net charge-offs of $1.5 billion.
        --  $263 million reserve build.
    --  Net interest margin of 6.85 percent, up 6 basis points.
    --  Efficiency ratio of 56.03 percent:
        --  Efficiency ratio excluding the U.K. PPI Reserve build of $44 million
            and acquired intangible and software assets impairment charge of $28
            million was 55.12 percent((1)).

Fourth Quarter 2016 Balance Sheet Summary:


    --  Common equity Tier 1 capital ratio under Basel III Standardized Approach
        of 10.1 percent at December 31, 2016.
    --  Period-end loans held for investment in the quarter increased $7.6
        billion, or 3 percent, to $245.6 billion.
        --  Domestic Card period-end loans increased $6.2 billion, or 7 percent,
            to $97.1 billion.
        --  Consumer Banking period-end loans increased $769 million, or 1
            percent, to $73.1 billion:
            --  Auto period-end loans increased $1.6 billion, or 3 percent, to
                $47.9 billion.
            --  Home loans period-end loans decreased $864 million, or 4
                percent, to $21.6 billion, driven by planned run-off of acquired
                portfolios.
        --  Commercial Banking period-end loans increased $459 million, or 1
            percent, to $66.9 billion.
    --  Average loans held for investment in the quarter increased $4.2 billion,
        or 2 percent, to $240.0 billion.
        --  Domestic Card average loans increased $2.9 billion, or 3 percent, to
            $92.6 billion.
        --  Consumer Banking average loans increased $932 million, or 1 percent,
            to $72.7 billion:
            --  Auto average loans increased $1.8 billion, or 4 percent, to
                $47.1 billion.
            --  Home loans average loans decreased $868 million, or 4 percent,
                to $22.0 billion, driven by planned run-off of acquired
                portfolios.
        --  Commercial Banking average loans increased $481 million, or 1
            percent, to $66.5 billion.
    --  Period-end total deposits increased $10.8 billion, or 5 percent, to
        $236.8 billion, while average deposits increased $10.0 billion, or 4
        percent, to $232.2 billion.

    --  Interest-bearing deposits rate paid increased 2 basis points to 0.64
        percent.

Fourth Quarter 2016 Notable Items:





                                   Pre-Tax  Diluted EPS

    (Dollars in millions, except
     per share data)                Impact     Impact

    Build in the U.K. Payment
     Protection Insurance customer
     refund reserve ("U.K. PPI
     Reserve")                                       $44      $0.09

    Impairment charge associated
     with certain acquired
     intangible and software
     assets                              28              0.04

    Allowance build in our Auto
     business regarding the
     treatment of certain bankrupt
     accounts                            62              0.08

All comparisons below are for the full year of 2016 compared with the full year of 2015 unless otherwise noted.

2016 Full Year Income Statement Summary:


    --  Total net revenue increased 9 percent to $25.5 billion.
    --  Total non-interest expense increased 4 percent to $13.6 billion:
        --  4 percent increase in marketing.
        --  5 percent increase in operating expenses, including approximately
            $160 million in bank optimization charges.
    --  Pre-provision earnings increased 15 percent to $11.9 billion.
    --  Provision for credit losses increased 42 percent to $6.5 billion.
    --  Efficiency ratio of 53.17 percent:
    --  Efficiency ratio excluding $161 million from builds in the U.K. PPI
        Reserve, the $28 million impairment charge associated with certain
        acquired intangible and software assets and the $24 million gain related
        to the exchange of our ownership interest in Visa Europe with Visa Inc.,
        was 52.68 percent((1)).

((1)) The efficiency ratio excluding adjusting items is a non-GAAP measure that we believe helps investors and users of our financial information understand the effect of the adjusting items on our selected reported results and provides an alternate measurement of our performance. See Table 15 in Exhibit 99.2 for a reconciliation of our selected reported results to this non-GAAP measure.

Earnings Conference Call Webcast Information

The company will hold an earnings conference call on January 24, 2017 at 5:00 PM Eastern Time. The conference call will be accessible through live webcast. Interested investors and other individuals can access the webcast via the company's home page (www.capitalone.com). Choose "About Us," then choose "Investors" to access the Investor Center and view and/or download the earnings press release, the financial supplement, including a reconciliation of non-GAAP financial measures, and the earnings release presentation. The replay of the webcast will be archived on the company's website through February 7, 2017 at 5:00 PM Eastern Time.

Forward-Looking Statements

Certain statements in this release may constitute forward-looking statements, which involve a number of risks and uncertainties. Capital One cautions readers that any forward-looking information is not a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking information due to a number of factors, including those listed from time to time in reports that Capital One files with the Securities and Exchange Commission, including, but not limited to, the Annual Report on Form 10-K for the year ended December 31, 2015.

About Capital One

Capital One Financial Corporation (www.capitalone.com) is a financial holding company whose subsidiaries, which include Capital One, N.A., and Capital One Bank (USA), N.A., had $236.8 billion in deposits and $357.0 billion in total assets as of December 31, 2016. Headquartered in McLean, Virginia, Capital One offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients through a variety of channels. Capital One, N.A. has branches located primarily in New York, Louisiana, Texas, Maryland, Virginia, New Jersey and the District of Columbia. A Fortune 500 company, Capital One trades on the New York Stock Exchange under the symbol "COF" and is included in the S&P 100 index.


                                                                    Exhibit 99.2

                          Capital One Financial Corporation

                                Financial Supplement

                              Fourth Quarter 2016(1)(2)

                                  Table of Contents


    Capital One Financial Corporation Consolidated Results                        Page

               Table 1:                     Financial Summary-Consolidated              1

               Table 2:                     Selected Metrics-Consolidated               3

               Table 3:                     Consolidated Statements of Income           4

               Table 4:                     Consolidated Balance Sheets                 6

               Table 5:                      Notes to Financial Summary, Selected
                                             Metrics and Consolidated Financial
                                             Statements (Tables 1-4)                    8

               Table 6:                      Average Balances, Net Interest Income
                                             and Net Interest Margin                   10

               Table 7:                      Loan Information and Performance
                                             Statistics                                11

               Table 8:                      Allowance for Loan and Lease Losses
                                             and Reserve for Unfunded Lending
                                             Commitments Activity                      13

    Business Segment Results

               Table 9:                      Financial Summary-Business Segment
                                             Results                                   14

               Table 10:                     Financial & Statistical Summary-
                                             Credit Card Business                      15

               Table 11:                     Financial & Statistical Summary-
                                             Consumer Banking Business                 17

               Table 12:                     Financial & Statistical Summary-
                                             Commercial Banking Business               18

               Table 13:                     Financial & Statistical Summary-
                                             Other and Total                           19

               Table 14:                     Notes to Loan, Allowance and Business
                                             Segment Disclosures (Tables 7-13)         20

    Other

               Table 15:                     Reconciliation of Non-GAAP Measures
                                             and Calculation of Regulatory
                                             Capital Measures                          21



    __________

           (1)    The information contained in this
                   Financial Supplement is preliminary
                   and based on data available at the
                   time of the earnings presentation.
                   Investors should refer to our
                   Annual Report on Form 10-K for the
                   period ended December 31, 2016 once
                   it is filed with the Securities and
                   Exchange Commission.

           (2)    This Financial Supplement includes
                   non-GAAP measures. We believe
                   these non-GAAP measures are useful
                   to investors and users of our
                   financial information as they
                   provide an alternate measurement of
                   our performance and assist in
                   assessing our capital adequacy and
                   the level of return generated.
                   These non-GAAP measures should not
                   be viewed as a substitute for
                   reported results determined in
                   accordance with accounting
                   principles generally accepted in
                   the U.S. ("GAAP"), nor are they
                   necessarily comparable to non-GAAP
                   measures that may be presented by
                   other companies.


    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 1: Financial Summary-Consolidated


                                                                                                                                                                 2016 Q4 vs                            Year Ended December 31,

    (Dollars in millions, except per share data and as noted)                            2016          2016         2016                     2016     2015       2016                    2015                                                        2016 vs

                                                                                   Q4           Q3           Q2           Q1               Q4     Q3         Q4                      2016             2015                       2015
                                                                                  ---           ---         ---           ---             ---     ---        ---                     ----             ----                       ----

    Income Statement
    ----------------

    Net interest income                                                                         $5,447                     $5,277                   $5,093                            $5,056                                     $4,961                            3%                     10%                  $20,873      $18,834  11%

    Non-interest income                                                                 1,119                 1,184                 1,161             1,164                   1,233                        (5)                                (9)                        4,628                     4,579               1
                                                                                                                                  -----             -----                   -----                                                                                      -----

    Total net revenue(1)                                                                6,566                 6,461                 6,254             6,220                   6,194                          2                                   6                        25,501                    23,413               9

    Provision for credit losses                                                         1,752                 1,588                 1,592             1,527                   1,380                         10                                  27                         6,459                     4,536              42

    Non-interest expense:

    Marketing                                                                             575                   393                   415               428                     564                         46                                   2                         1,811                     1,744               4

    Amortization of intangibles                                                           101                    89                    95               101                     103                         13                                 (2)                          386                       430            (10)

    Operating expenses                                                                  3,003                 2,879                 2,785             2,694                   2,813                          4                                   7                        11,361                    10,822               5
                                                                                        -----                 -----                 -----             -----                   -----                                                                                     ------

    Total non-interest expense                                                          3,679                 3,361                 3,295             3,223                   3,480                          9                                   6                        13,558                    12,996               4
                                                                                        -----                 -----                 -----             -----                   -----                                                                                     ------                    ------

    Income from continuing operations before income taxes                               1,135                 1,512                 1,367             1,470                   1,334                       (25)                               (15)                        5,484                     5,881             (7)

    Income tax provision                                                                  342                   496                   424               452                     426                       (31)                               (20)                        1,714                     1,869             (8)
                                                                                          ---                   ---                   ---               ---                     ---                                                                                      -----                     -----

    Income from continuing operations, net of tax                                         793                 1,016                   943             1,018                     908                       (22)                               (13)                        3,770                     4,012             (6)

    Income (loss) from discontinued operations, net of tax(2)                             (2)                 (11)                  (1)              (5)                     12                       (82)                             **                    (19)                      38                  **
                                                                                          ---                   ---                   ---               ---                     ---                                                                               ---                      ---

    Net income                                                                            791                 1,005                   942             1,013                     920                       (21)                               (14)                        3,751                     4,050             (7)

    Dividends and undistributed earnings allocated to participating securities(3)         (6)                  (6)                  (6)              (6)                    (4)                         -                                 50                          (24)                     (20)             20

    Preferred stock dividends                                                            (75)                 (37)                 (65)             (37)                   (68)                       103                                  10                         (214)                    (158)             35

    Net income available to common stockholders                                                   $710                       $962                     $871                              $970                                       $848                          (26)                    (16)                   $3,513       $3,872  (9)
                                                                                                  ====                       ====                     ====                              ====                                       ====                                                                         ======       ======

    Common Share Statistics
    -----------------------

    Basic earnings per common share:(3)

    Net income from continuing operations                                                        $1.47                      $1.94                    $1.70                             $1.86                                      $1.58                         (24)%                    (7)%                    $7.00        $7.08 (1)%

    Income (loss) from discontinued operations                                              -               (0.02)                    -           (0.01)                   0.02                   **                      **                       (0.04)                         0.07                 **
                                                                                                                                                                                                                                                                                 ----

    Net income per basic common share                                                            $1.47                      $1.92                    $1.70                             $1.85                                      $1.60                          (23)                     (8)                    $6.96        $7.15  (3)
                                                                                                 =====                      =====                    =====                             =====                                      =====                                                                          =====        =====

    Diluted earnings per common share:(3)

    Net income from continuing operations                                                        $1.45                      $1.92                    $1.69                             $1.85                                      $1.56                          (24)                     (7)                    $6.93        $7.00  (1)

    Income (loss) from discontinued operations                                              -               (0.02)                    -           (0.01)                   0.02                   **                      **                       (0.04)                         0.07                 **

    Net income per diluted common share                                                          $1.45                      $1.90                    $1.69                             $1.84                                      $1.58                          (24)                     (8)                    $6.89        $7.07  (3)
                                                                                                 =====                      =====                    =====                             =====                                      =====                                                                          =====        =====

    Weighted-average common shares outstanding (in millions):

    Basic                                                                               483.5                 501.1                 511.7             523.5                   530.8                        (4)                                (9)                        504.9                     541.8             (7)

    Diluted                                                                             489.2                 505.9                 516.5             528.0                   536.3                        (3)                                (9)                        509.8                     548.0             (7)

    Common shares outstanding (period-end, in millions)                                 480.2                 489.2                 505.9             514.5                   527.3                        (2)                                (9)                        480.2                     527.3             (9)

    Dividends paid per common share                                                              $0.40                      $0.40                    $0.40                             $0.40                                      $0.40                             -                       -                    $1.60        $1.50    7

    Tangible book value per common share (period-end)(4)                                57.76                 59.00                 57.84             55.94                   53.65                        (2)                                  8                         57.76                     53.65               8


                                                                                                                                                            2016 Q4 vs                        Year Ended December 31,

    (Dollars in millions)                                                                2016          2016         2016                     2016     2015       2016                    2015                                                        2016 vs
    --------------------

                                                                                   Q4           Q3           Q2           Q1               Q4     Q3         Q4                      2016             2015                       2015
                                                                                  ---           ---         ---           ---             ---     ---        ---                     ----             ----                       ----

    Balance Sheet (Period-End)
    -------------------------

    Loans held for investment(5)                                                              $245,586                   $238,019                 $234,603                          $227,613                                   $229,851                            3%                      7%                 $245,586     $229,851   7%

    Interest-earning assets                                                           321,807               313,431               307,163           298,348                 302,007                          3                                   7                       321,807                   302,007               7

    Total assets                                                                      357,033               345,061               339,117           330,346                 334,048                          3                                   7                       357,033                   334,048               7

    Interest-bearing deposits                                                         211,266               200,416               195,635           196,597                 191,874                          5                                  10                       211,266                   191,874              10

    Total deposits                                                                    236,768               225,981               221,059           221,779                 217,721                          5                                   9                       236,768                   217,721               9

    Borrowings                                                                         60,460                59,820                59,181            50,497                  59,115                          1                                   2                        60,460                    59,115               2

    Common equity                                                                      43,154                44,336                44,813            44,411                  43,990                        (3)                                (2)                       43,154                    43,990             (2)

    Total stockholders' equity                                                         47,514                48,213                48,108            47,707                  47,284                        (1)                                  -                       47,514                    47,284               -
    --------------------------

    Balance Sheet (Average Balances)
    -------------------------------

    Loans held for investment(5)                                                              $240,027                   $235,843                 $230,379                          $226,736                                   $220,052                            2%                      9%                 $233,272     $210,745  11%

    Interest-earning assets                                                           317,853               310,987               302,764           299,456                 292,054                          2                                   9                       307,796                   282,581               9

    Total assets                                                                      350,225               343,153               334,479           331,919                 323,354                          2                                   8                       339,974                   313,474               8

    Interest-bearing deposits                                                         206,464               196,913               195,641           194,125                 189,885                          5                                   9                       198,304                   185,677               7

    Total deposits                                                                    232,204               222,251               221,146           219,180                 215,899                          4                                   8                       223,714                   210,989               6

    Borrowings                                                                         58,624                60,708                54,359            53,761                  48,850                        (3)                                 20                        56,878                    45,420              25

    Common equity                                                                      43,921                45,314                45,640            45,782                  45,418                        (3)                                (3)                       45,162                    45,072               -

    Total stockholders' equity                                                         47,972                49,033                48,934            49,078                  48,712                        (2)                                (2)                       48,753                    47,713               2




    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 2: Selected Metrics-Consolidated


                                                                                                                                                  2016 Q4 vs                       Year Ended December 31,

    (Dollars in millions except as noted)                                          2016        2016        2016            2016     2015               2016            2015                                                    2016 vs

                                                                               Q4         Q3        Q2           Q1             Q4        Q3                Q4             2016                 2015                2015
                                                                              ---        ---        ---         ---             ---      ---                ---            ----                 ----                ----

    Performance Metrics
    -------------------

    Net interest income growth (period over period)                                  3%                4%                 1%                2%                     4%                     **                   **                        11%                      6%                 **

    Non-interest income growth (period over period)                                 (5)                 2                   -               (6)                      8                      **                   **                          1                       2                   **

    Total net revenue growth (period over period)                                     2                  3                   1                  -                      5                      **                   **                          9                       5                   **

    Total net revenue margin(6)                                                    8.26               8.31                8.26               8.31                    8.48                            (5)   bps                   (22)   bps                8.29                     8.29                 -

    Net interest margin(7)                                                         6.85               6.79                6.73               6.75                    6.79                              6                             6                       6.78                     6.66                12 bps

    Return on average assets                                                       0.91               1.18                1.13               1.23                    1.12                           (27)                         (21)                      1.11                     1.28              (17)

    Return on average tangible assets(8)                                           0.95               1.24                1.18               1.29                    1.18                           (29)                         (23)                      1.16                     1.35              (19)

    Return on average common equity(9)                                             6.48               8.59                7.64               8.52                    7.36                          (211)                         (88)                      7.82                     8.51              (69)

    Return on average tangible common equity(10)                                  10.00              13.06               11.61              12.94                   11.11                          (306)                        (111)                     11.93                    12.87              (94)

    Non-interest expense as a percentage of average loans held for investment      6.13               5.70                5.72               5.69                    6.33                             43                          (20)                      5.81                     6.17              (36)

    Efficiency ratio(11)                                                          56.03              52.02               52.69              51.82                   56.18                            401                          (15)                     53.17                    55.51             (234)

    Effective income tax rate for continuing operations                            30.1               32.8                31.0               30.7                    31.9                          (270)                        (180)                      31.3                     31.8              (50)

    Employees (in thousands), period-end                                           47.3               46.5                46.1               45.8                    45.4                             2%                           4%                      47.3                     45.4                4%

    Credit Quality Metrics
    ----------------------

    Allowance for loan and lease losses                                                 $6,503                  $6,258                    $5,881                            $5,416                                  $5,130                        4%                     27%                      $6,503         $5,130 27%

    Allowance as a percentage of loans held for investment                        2.65%             2.63%              2.51%             2.38%                  2.23%                             2    bps                     42    bps               2.65%                   2.23%               42    bps

    Net charge-offs                                                                     $1,489                  $1,240                    $1,155                            $1,178                                  $1,078                       20%                     38%                      $5,062         $3,695 37%

    Net charge-off rate(12)                                                       2.48%             2.10%              2.01%             2.08%                  1.96%                            38    bps                     52    bps               2.17%                   1.75%               42    bps

    30+ day performing delinquency rate                                            2.93               2.71                2.47               2.33                    2.69                             22                            24                       2.93                     2.69                24

    30+ day delinquency rate                                                       3.27               3.04                2.79               2.64                    3.00                             23                            27                       3.27                     3.00                27

    Capital Ratios(13)
    -----------------

    Common equity Tier 1 capital                                                  10.1%             10.6%              10.9%             11.1%                  11.1%                          (50)   bps                  (100)   bps               10.1%                   11.1%            (100)   bps

    Tier 1 capital                                                                 11.6               12.0                12.2               12.4                    12.4                           (40)                         (80)                      11.6                     12.4              (80)

    Total capital                                                                  14.3               14.7                14.4               14.6                    14.6                           (40)                         (30)                      14.3                     14.6              (30)

    Tier 1 leverage                                                                 9.9               10.1                10.2               10.2                    10.6                           (20)                         (70)                       9.9                     10.6              (70)

    Tangible common equity ("TCE")(14)                                              8.1                8.8                 9.0                9.1                     8.9                           (70)                         (80)                       8.1                      8.9              (80)


    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 3: Consolidated Statements of Income


                                                                                              Three Months Ended                              2016 Q4 vs                     Year Ended December 31,

                                                                                    2016                2016                 2015                 2016       2015                                                   2016 vs

    (Dollars in millions, except per share data and as noted)                     Q4                  Q3                 Q4                   Q3         Q4                     2016                 2015            2015
    --------------------------------------------------------                      ---                ---                 ---                 ---         ---                    ----                 ----            ----

    Interest income:

    Loans, including loans held for sale                                                 $5,587                                   $5,383                            $4,961                               4%                    13%                          $21,203                  $18,785  13%

    Investment securities                                                            393                             386                          401                     2                              (2)                  1,599                  1,575                        2

    Other                                                                             29                              25                           22                    16                               32                      89                     99                     (10)

    Total interest income                                                          6,009                           5,794                        5,384                     4                               12                  22,891                 20,459                       12
                                                                                   -----                           -----                        -----                                                                       ------                 ------

    Interest expense:

    Deposits                                                                         332                             306                          277                     8                               20                   1,213                  1,091                       11

    Securitized debt obligations                                                      65                              56                           43                    16                               51                     216                    151                       43

    Senior and subordinated notes                                                    138                             121                           89                    14                               55                     476                    330                       44

    Other borrowings                                                                  27                              34                           14                  (21)                              93                     113                     53                      113

    Total interest expense                                                           562                             517                          423                     9                               33                   2,018                  1,625                       24
                                                                                     ---                             ---                          ---                                                                        -----                  -----

    Net interest income                                                            5,447                           5,277                        4,961                     3                               10                  20,873                 18,834                       11

    Provision for credit losses                                                    1,752                           1,588                        1,380                    10                               27                   6,459                  4,536                       42

    Net interest income after provision for credit losses                          3,695                           3,689                        3,581                     -                               3                  14,414                 14,298                        1
                                                                                   -----                           -----                        -----                                                                       ------                 ------

    Non-interest income:(15)(16)

    Service charges and other customer-related fees                                  412                             417                          463                   (1)                            (11)                  1,646                  1,856                     (11)

    Interchange fees, net                                                            624                             603                          625                     3                                -                  2,452                  2,264                        8

    Net securities gains (losses)                                                    (4)                              1                          (9)             **                         (56)                    (11)                  (32)                         (66)

    Other                                                                             87                             163                          154                  (47)                            (44)                    541                    491                       10
                                                                                                                                                                                                                                                  ---

    Total non-interest income                                                      1,119                           1,184                        1,233                   (5)                             (9)                  4,628                  4,579                        1
                                                                                   -----                           -----                        -----                                                                        -----                  -----

    Non-interest expense:(15)(16)

    Salaries and associate benefits                                                1,336                           1,317                        1,215                     1                               10                   5,202                  4,975                        5

    Occupancy and equipment                                                          522                             499                          511                     5                                2                   1,944                  1,829                        6

    Marketing                                                                        575                             393                          564                    46                                2                   1,811                  1,744                        4

    Professional services                                                            312                             257                          307                    21                                2                   1,075                  1,120                      (4)

    Communications and data processing                                               297                             291                          289                     2                                3                   1,169                  1,055                       11

    Amortization of intangibles                                                      101                              89                          103                    13                              (2)                    386                    430                     (10)

    Other                                                                            536                             515                          491                     4                                9                   1,971                  1,843                        7
                                                                                     ---                             ---                          ---                                                                        -----                  -----

    Total non-interest expense                                                     3,679                           3,361                        3,480                     9                                6                  13,558                 12,996                        4
                                                                                   -----                           -----                        -----                                                                       ------                 ------

    Income from continuing operations before income taxes                          1,135                           1,512                        1,334                  (25)                            (15)                  5,484                  5,881                      (7)

    Income tax provision                                                             342                             496                          426                  (31)                            (20)                  1,714                  1,869                      (8)
                                                                                     ---                             ---                          ---                                                                        -----                  -----

    Income from continuing operations, net of tax                                    793                           1,016                          908                  (22)                            (13)                  3,770                  4,012                      (6)

    Income (loss) from discontinued operations, net of tax(2)                        (2)                           (11)                          12                  (82)                          **               (19)                    38                      **
                                                                                     ---                             ---                          ---                                                                  ---                    ---

    Net income                                                                       791                           1,005                          920                  (21)                            (14)                  3,751                  4,050                      (7)

    Dividends and undistributed earnings allocated to participating securities(3)    (6)                            (6)                         (4)                    -                              50                    (24)                  (20)                      20

    Preferred stock dividends                                                       (75)                           (37)                        (68)                  103                               10                   (214)                 (158)                      35

    Net income available to common stockholders                                            $710                                     $962                              $848                             (26)                   (16)                           $3,513                   $3,872  (9)
                                                                                           ====                                     ====                              ====                                                                                   ======                   ======


                                                                                           Three Months Ended                         2016 Q4 vs                 Year Ended December 31,

                                                                                    2016                2016                 2015                 2016       2015                                                   2016 vs

    (Dollars in millions, except per share data and as noted)                     Q4                  Q3                 Q4                   Q3         Q4                     2016                 2015            2015
    --------------------------------------------------------                      ---                ---                 ---                 ---         ---                    ----                 ----            ----

    Basic earnings per common share:(3)

    Net income from continuing operations                                                 $1.47                                    $1.94                             $1.58                            (24)%                   (7)%                            $7.00                    $7.08 (1)%

    Income (loss) from discontinued operations                                         -                         (0.02)                        0.02              **                     **                   (0.04)                  0.07                 **
                                                                                                                                               ----

    Net income per basic common share                                                     $1.47                                    $1.92                             $1.60                             (23)                    (8)                            $6.96                    $7.15  (3)
                                                                                          =====                                    =====                             =====                                                                                    =====                    =====

    Diluted earnings per common share:(3)

    Net income from continuing operations                                                 $1.45                                    $1.92                             $1.56                             (24)                    (7)                            $6.93                    $7.00  (1)

    Income (loss) from discontinued operations                                         -                         (0.02)                        0.02              **                     **                   (0.04)                  0.07                 **

    Net income per diluted common share                                                   $1.45                                    $1.90                             $1.58                             (24)                    (8)                            $6.89                    $7.07  (3)
                                                                                          =====                                    =====                             =====                                                                                    =====                    =====

    Weighted-average common shares outstanding (in millions):

    Basic common shares                                                            483.5                           501.1                        530.8                   (4)                             (9)                  504.9                  541.8                      (7)

    Diluted common shares                                                          489.2                           505.9                        536.3                   (3)                             (9)                  509.8                  548.0                      (7)

    Dividends paid per common share                                                       $0.40                                    $0.40                             $0.40                                -                      -                            $1.60                    $1.50    7



    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 4: Consolidated Balance Sheets


                                                                                                                                                                       2016 Q4 vs

                                                                                  2016             2016               2016                 2016     2015                   2016            2015

    (Dollars in millions)                                                       Q4               Q3               Q2                   Q1       Q4                   Q3            Q4
    --------------------                                                        ---             ---               ---                 ---       ---                 ---            ---

    Assets:

    Cash and cash equivalents:

    Cash and due from banks                                                              $4,185                              $3,350                         $3,253                                $3,241               $3,407          25% 23%

    Interest-bearing deposits and other short-term investments                   5,791                      5,744                        3,896                1,994                     4,616                      1                25
                                                                                                           -----                        -----

    Total cash and cash equivalents                                              9,976                      9,094                        7,149                5,235                     8,023                     10                24

    Restricted cash for securitization investors                                 2,517                        287                          265                  960                     1,017               **             147

    Securities available for sale, at fair value                                40,737                     41,511                       39,960               40,092                    39,061                    (2)                4

    Securities held to maturity, at carrying value                              25,712                     25,019                       25,120               25,080                    24,619                      3                 4

    Loans held for investment:(5)

    Unsecuritized loans held for investment                                    213,824                    206,763                      202,778              195,705                   196,068                      3                 9

    Loans held in consolidated trusts                                           31,762                     31,256                       31,825               31,908                    33,783                      2               (6)
                                                                                ------                     ------                       ------               ------                    ------

    Total loans held for investment                                            245,586                    238,019                      234,603              227,613                   229,851                      3                 7

    Allowance for loan and lease losses                                        (6,503)                   (6,258)                     (5,881)             (5,416)                  (5,130)                      4               27
                                                                                ------                     ------                       ------               ------                    ------

    Net loans held for investment                                              239,083                    231,761                      228,722              222,197                   224,721                      3                 6

    Loans held for sale, at lower of cost or fair value                          1,043                        994                        1,220                1,251                       904                      5                15

    Premises and equipment, net                                                  3,675                      3,561                        3,556                3,542                     3,584                      3                 3

    Interest receivable                                                          1,351                      1,251                        1,236                1,221                     1,189                      8                14

    Goodwill                                                                    14,519                     14,493                       14,495               14,492                    14,480                      -                -

    Other assets                                                                18,420                     17,090                       17,394               16,276                    16,450                      8                12
                                                                                ------                     ------                       ------               ------                    ------

    Total assets                                                                       $357,033                            $345,061                       $339,117                              $330,346             $334,048            3    7
                                                                                       ========                            ========                       ========                              ========             ========


                                                                                                                                                                     2016 Q4 vs

                                                                                  2016             2016               2016                 2016     2015                   2016            2015

    (Dollars in millions)                                                       Q4               Q3               Q2                   Q1       Q4                   Q3            Q4
    --------------------                                                        ---             ---               ---                 ---       ---                 ---            ---

    Liabilities:

    Interest payable                                                                       $327                                $237                           $301                                  $217                 $299          38%  9%

    Deposits:

    Non-interest-bearing deposits                                               25,502                     25,565                       25,424               25,182                    25,847                      -              (1)

    Interest-bearing deposits                                                  211,266                    200,416                      195,635              196,597                   191,874                      5                10
                                                                               -------                    -------                      -------              -------                   -------

    Total deposits                                                             236,768                    225,981                      221,059              221,779                   217,721                      5                 9

    Securitized debt obligations                                                18,826                     18,411                       16,130               14,913                    16,166                      2                16

    Other debt:

    Federal funds purchased and securities loaned or sold under agreements to
     repurchase                                                                    992                      1,079                          999                  917                       981                    (8)                1

    Senior and subordinated notes                                               23,431                     24,001                       21,872               21,736                    21,837                    (2)                7

    Other borrowings                                                            17,211                     16,329                       20,180               12,931                    20,131                      5              (15)
                                                                                ------                     ------                       ------               ------                    ------

    Total other debt                                                            41,634                     41,409                       43,051               35,584                    42,949                      1               (3)

    Other liabilities                                                           11,964                     10,810                       10,468               10,146                     9,629                     11                24
                                                                                ------                     ------                       ------               ------                     -----

    Total liabilities                                                          309,519                    296,848                      291,009              282,639                   286,764                      4                 8
                                                                               -------                    -------                      -------              -------                   -------


    Stockholders' equity:

    Preferred stock                                                                  0                          0                            0                    0                         0                      -                -

    Common stock                                                                     7                          7                            7                    7                         6                      -               17

    Additional paid-in capital, net                                             31,157                     30,439                       29,786               29,709                    29,655                      2                 5

    Retained earnings                                                           29,766                     29,245                       28,479               27,808                    27,045                      2                10

    Accumulated other comprehensive income (loss)                                (949)                       121                          241                 (41)                    (616)              **              54

    Treasury stock, at cost                                                   (12,467)                  (11,599)                    (10,405)             (9,776)                  (8,806)                      7               42
                                                                               -------                    -------                      -------               ------                    ------

    Total stockholders' equity                                                  47,514                     48,213                       48,108               47,707                    47,284                    (1)                -
                                                                                ------                     ------                       ------               ------                    ------

    Total liabilities and stockholders' equity                                         $357,033                            $345,061                       $339,117                              $330,346             $334,048            3    7
                                                                                       ========                            ========                       ========                              ========             ========

( )

( )

( )



    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1-4)


                   (1)    Total net revenue was reduced by $321 million in Q4 2016, $289 million in Q3 2016, $244 million in Q2 2016, $228 million in Q1 2016 and
                           $222 million in Q4 2015 for the estimated uncollectible amount of billed finance charges and fees and related losses.

                   (2)    Historically, the majority of the provision (benefit) for representation and warranty losses has been included, net of tax, in
                           discontinued operations. The provision (benefit) for mortgage representation and warranty losses included the following activity:


                                                                                                                                       2016                             2016            2016             2016     2015

                          (Dollars in millions)                                                                                      Q4                               Q3            Q2               Q1       Q4
                          --------------------                                                                                       ---                             ---            ---              ---      ---

                          Provision (benefit) for mortgage representation and warranty losses before income taxes:

                          Recorded in continuing operations                                                                               $                        -                     $        -                     $(1)           $(1)    $(1)

                          Recorded in discontinued operations                                                                           (2)                                     18                        2                  3   (21)

                           Total provision (benefit) for mortgage representation and warranty losses before income
                           taxes                                                                                                                                $(2)                            $18                        $1              $2    $(22)
                                                                                                                                                                 ===                             ===                       ===             ===     ====


                           The mortgage representation and warranty reserve was $630 million as of December 31, 2016, $632 million as of September 30, 2016 and $610
                           million as of December 31, 2015.

                   (3)    Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each
                           period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total.

                   (4)    Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares
                           outstanding. See "Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures" for additional
                           information on non-GAAP measures.

                   (5)    Included in loans held for investment are purchased credit-impaired loans ("PCI loans") recorded at fair value at acquisition and
                           subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting
                           standard formerly known as "SOP 03-3," or Accounting Standards Codification 310-30). These include certain of our consumer and
                           commercial loans that were acquired through business combinations. The table below presents amounts related to PCI loans:


                                                                                                                                       2016                             2016            2016             2016     2015

                          (Dollars in millions)                                                                                      Q4                               Q3            Q2               Q1       Q4
                          --------------------                                                                                       ---                             ---            ---              ---      ---

                          PCI loans:

                          Period-end unpaid principal balance                                                                                                $15,896                         $17,011                   $18,256         $19,492  $20,434

                          Period-end loans held for investment                                                                       15,071                                  16,149                   17,358             18,568 19,518

                          Average loans held for investment                                                                          15,443                                  16,529                   17,783             18,894 19,319


                   (6)    Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets
                           for the period.

                   (7)    Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for
                           the period.

                   (8)    Return on average tangible assets is a non-GAAP measure calculated based on annualized income from continuing operations, net of tax,
                           for the period divided by average tangible assets for the period. See "Table 15: Reconciliation of Non-GAAP Measures and Calculation of
                           Regulatory Capital Measures" for additional information on non-GAAP measures.

                   (9)    Return on average common equity is calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends
                           and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by
                           average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly titled
                           measures reported by other companies.

                  (10)    Return on average tangible common equity ("ROTCE") is a non-GAAP measure calculated based on annualized (i) income from continuing
                           operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock
                           dividends, for the period, divided by average tangible common equity for the period. Our calculation of ROTCE may not be comparable to
                           similarly titled measures reported by other companies. See "Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory
                           Capital Measures" for additional information on non-GAAP measures.

                  (11)    Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also
                           provide an adjusted efficiency ratio which is a non-GAAP measure. See  "Table 15: Reconciliation of Non-GAAP Measures and Calculation
                           of Regulatory Capital Measures" for additional information on our non-GAAP measures.

                  (12)    Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for
                           the period.

                  (13)    Capital ratios as of the end of Q4 2016 are preliminary and therefore subject to change. See "Table 15: Reconciliation of Non-GAAP
                           Measures and Calculation of Regulatory Capital Measures" for information on the calculation of each of these ratios.

                  (14)    TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See "Table 15: Reconciliation of Non-GAAP Measures
                           and Calculation of Regulatory Capital Measures" for additional information on non-GAAP measures.

                  (15)    We made certain non-interest income and non-interest expense reclassifications in Q4 2016. The changes were primarily related to a
                           reclassification of certain consumer and commercial banking income from Other to Service charges and other customer-related fees within
                           Non-interest income, and a reclassification of certain system processing costs from Professional services to Communications and data
                           processing within Non-interest expense. We have also consolidated the Non-interest income presentation of Other-than-temporary
                           impairment ("OTTI") with net realized gains or losses from investment securities into a new Net securities gains (losses) line. These
                           reclassifications were made to better reflect the nature of income earned and expenses incurred. All prior period amounts presented have
                           been reclassified to conform to the current period presentation.

                  (16)    The primary net effects of the reclassifications discussed in footnote 15 above for Q3 2016, Q4 2015, and the years ended December 31,
                           2016 and 2015 were (i) increases to Service charges and other customer-related fees of $30 million, $37 million, $71 million and $141
                           million, respectively; (ii) decreases to Other non-interest income of $31 million, $39 million, $84 million and $168 million,
                           respectively; and (iii) increases to Communications and data processing expense of $39 million, $43 million, $115 million and $172
                           million, respectively, with corresponding decreases to Professional services.

                    **    Not meaningful.

( )

( )




    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 6: Average Balances, Net Interest Income and Net Interest Margin


                                                                                               2016 Q4                                               2016 Q3                                               2015 Q4

                                                                           Average Balance              Interest Income/           Yield/           Average Balance          Interest Income/   Yield/              Average Balance         Interest Income/                       Yield/
                                                                                                           Expense(1)              Rate(1)                                     Expense(1)     Rate(1)                                         Expense(1)                          Rate(1)
                                                                           ---------------              ----------------          -------            ---------------        ----------------   -------              ---------------        -----------------                      -------

    (Dollars in millions)
    --------------------

    Interest-earning assets:

    Loans, including loans held for sale                                                   $241,110                                 $5,587                     9.27%                           $237,067                                                $5,383                                     9.08%                                          $220,760                         $4,961        8.99%

    Investment securities                                                           67,827                            393                      2.32                  66,291                           386                              2.33                                             64,444                            401                               2.49

    Cash equivalents and other                                                       8,916                             29                      1.30                   7,629                            25                              1.31                                              6,850                             22                               1.28

    Total interest-earning assets                                                          $317,853                                 $6,009                      7.56                            $310,987                                                $5,794                                      7.45                                           $292,054                         $5,384         7.37
                                                                                           --------                                 ------                                                     --------                                                ------                                                                                    --------                         ------

    Interest-bearing liabilities:

    Interest-bearing deposits                                                              $206,464                                   $332                      0.64                            $196,913                                                  $306                                      0.62                                           $189,885                           $277         0.58

    Securitized debt obligations                                                    18,300                             65                      1.42                  17,389                            56                              1.29                                             15,993                             43                               1.08

    Senior and subordinated notes                                                   23,605                            138                      2.34                  22,342                           121                              2.17                                             21,987                             89                               1.62

    Other borrowings and liabilities                                                17,654                             27                      0.61                  21,840                            34                              0.62                                             11,542                             14                               0.49
                                                                                    ------                                                                                                                                                                                         ------

    Total interest-bearing liabilities                                                     $266,023                                   $562                      0.85                            $258,484                                                  $517                                      0.80                                           $239,407                           $423         0.71
                                                                                           --------                                   ----                      ----                            --------                                                  ----                                      ----                                           --------                           ----         ----

    Net interest income/spread                                                                                    $5,447                      6.71                                               $5,277                              6.65                                                                                     $4,961                              6.66
                                                                                                                  ======                                                                        ======                                                                                                                      ======

    Impact of non-interest-bearing funding                                                                                         0.14                                                         0.14                                                                                           0.13
                                                                                                                                                                                                                                                                                             ----

    Net interest margin                                                                                                           6.85%                                                       6.79%                                                                                         6.79%
                                                                                                                                   ====                                                         ====                                                                                           ====


                                                                                                                                                                                                                                                                   Year Ended December 31,

                                                                                                                                                                                                                                                                           2016                                                               2015

                                                                                                                                                                                                                     Average Balance           Interest Income/              Yield/                  Average Balance   Interest Income/             Yield/
                                                                                                                                                                                                                                                                Expense(1)                  Rate(1)                                     Expense(1)          Rate(1)
                                                                                                                                                                                                                     ---------------          ----------------              -------                  ---------------   ----------------            -------

    (Dollars in millions)
    --------------------

    Interest-earning assets:

    Loans, including loans held for sale                                                              $234,338                             $21,203                   9.05%                                $211,549                                                       $18,785                                8.88%

    Investment securities                                                                                                                                                                                                     66,260                                 1,599                                        2.41                       63,738                         1,575          2.47

    Cash equivalents and other                                                                                                                                                                                                 7,198                                    89                                        1.24                        7,294                            99          1.36

    Total interest-earning assets                                                                     $307,796                             $22,891                    7.44                                 $282,581                                                       $20,459                                 7.24
                                                                                                      --------                             -------                                                        --------                                                       -------

    Interest-bearing liabilities:

    Interest-bearing deposits                                                                         $198,304                              $1,213                    0.61                                 $185,677                                                        $1,091                                 0.59

    Securitized debt obligations                                                                                                                                                                                              16,576                                   216                                        1.30                       13,929                           151          1.08

    Senior and subordinated notes                                                                                                                                                                                             22,417                                   476                                        2.12                       20,935                           330          1.58

    Other borrowings and liabilities                                                                                                                                                                                          18,736                                   113                                        0.60                       11,297                            53          0.47
                                                                                                                                                                                                                                                                                                                                                                          ---

    Total interest-bearing liabilities                                                                $256,033                              $2,018                    0.79                                 $231,838                                                        $1,625                                 0.70
                                                                                                      --------                              ------                    ----                                 --------                                                        ------                                 ----

    Net interest income/spread                                                                                            $20,873                     6.65                                                 $18,834                                       6.54
                                                                                                                          =======                                                                         =======

    Impact of non-interest-bearing funding                                                                                                                                                                                                                                      0.13                                                                                    0.12
                                                                                                                                                                                                                                                                                ----                                                                                    ----

    Net interest margin                                                                                                                                                                                                                                                        6.78%                                                                                  6.66%
                                                                                                                                                                                                                                                                                ====                                                                                    ====



    __________

           (1)    Interest income and interest
                   expense and the calculation
                   of average yields on
                   interest-earning assets and
                   average rates on interest-
                   bearing liabilities include
                   the impact of hedge
                   accounting.


    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 7: Loan Information and Performance Statistics


                                                                                                                                                       2016 Q4 vs                        Year Ended December 31,

    (Dollars in millions)                                       2016             2016            2016               2016             2015                   2016          2015                 2016              2015                2016 vs.
                                                              Q4               Q3            Q2                Q1                Q4                  Q3           Q4                                                             2015
    ---                                                       ---             ---            ---               ---               ---                ---           ---                                                            ----

    Loans Held For Investment (Period-End)
    -------------------------------------

    Credit card:

       Domestic credit card                                           $97,120                          $90,955                             $88,581                              $84,561                                $87,939                                7%                      10%                      $97,120         $87,939           10%

       International credit card                               8,432                   8,246                      8,323                       8,138                    8,186                                2                             3                            8,432                    8,186                    3
                                                               -----                   -----                      -----                       -----                    -----                                                                                         -----                    -----

    Total credit card                                        105,552                  99,201                     96,904                      92,699                   96,125                                6                            10                          105,552                   96,125                   10
                                                             -------                  ------                     ------                      ------                   ------                                                                                       -------                   ------

    Consumer banking:

       Auto                                                   47,916                  46,311                     44,502                      42,714                   41,549                                3                            15                           47,916                   41,549                   15

       Home loan                                              21,584                  22,448                     23,358                      24,343                   25,227                              (4)                         (14)                          21,584                   25,227                 (14)

       Retail banking                                          3,554                   3,526                      3,555                       3,534                    3,596                                1                           (1)                           3,554                    3,596                  (1)
                                                               -----                   -----                      -----                       -----                    -----                                                                                         -----                    -----

    Total consumer banking                                    73,054                  72,285                     71,415                      70,591                   70,372                                1                             4                           73,054                   70,372                    4
                                                              ------                  ------                     ------                      ------                   ------                                                                                        ------                   ------

    Commercial banking:

       Commercial and multifamily real estate                 26,609                  26,507                     26,341                      25,559                   25,518                                -                            4                           26,609                   25,518                    4

       Commercial and industrial                              39,824                  39,432                     39,313                      38,102                   37,135                                1                             7                           39,824                   37,135                    7
                                                              ------                  ------                     ------                      ------                   ------                                                                                        ------                   ------

         Total commercial lending                             66,433                  65,939                     65,654                      63,661                   62,653                                1                             6                           66,433                   62,653                    6

       Small-ticket commercial real estate                       483                     518                        548                         580                      613                              (7)                         (21)                             483                      613                 (21)
                                                                 ---                     ---                        ---                         ---                      ---                                                                                           ---                      ---

    Total commercial banking                                  66,916                  66,457                     66,202                      64,241                   63,266                                1                             6                           66,916                   63,266                    6
                                                              ------                  ------                     ------                      ------                   ------                                                                                        ------                   ------

    Other loans                                                   64                      76                         82                          82                       88                             (16)                         (27)                              64                       88                 (27)

    Total loans held for investment                                  $245,586                         $238,019                            $234,603                             $227,613                               $229,851                                 3                         7                      $245,586        $229,851             7
                                                                     ========                         ========                            ========                             ========                               ========                                                                                ========        ========

    Loans Held For Investment (Average)
    ----------------------------------

    Credit card:

       Domestic credit card                                           $92,623                          $89,763                             $85,981                              $85,148                                $83,760                                3%                      11%                      $88,394         $78,743           12%

       International credit card                               8,168                   8,253                      8,401                       7,839                    8,127                              (1)                            1                            8,166                    7,992                    2
                                                               -----                   -----                      -----                       -----                    -----                                                                                         -----                    -----

    Total credit card                                        100,791                  98,016                     94,382                      92,987                   91,887                                3                            10                           96,560                   86,735                   11
                                                             -------                  ------                     ------                      ------                   ------                                                                                        ------                   ------

    Consumer banking:

       Auto                                                   47,126                  45,355                     43,605                      41,962                   41,333                                4                            14                           44,521                   39,967                   11

       Home loan                                              21,984                  22,852                     23,835                      24,781                   25,776                              (4)                         (15)                          23,358                   27,601                 (15)

       Retail banking                                          3,549                   3,520                      3,548                       3,553                    3,595                                1                           (1)                           3,543                    3,582                  (1)
                                                               -----                   -----                      -----                       -----                    -----                                                                                         -----                    -----

    Total consumer banking                                    72,659                  71,727                     70,988                      70,296                   70,704                                1                             3                           71,422                   71,150                    -
                                                              ------                  ------                     ------                      ------                   ------                                                                                        ------                   ------

    Commercial banking:

       Commercial and multifamily real estate                 26,445                  26,154                     25,661                      25,015                   25,613                                1                             3                           25,821                   23,728                    9

       Commercial and industrial                              39,573                  39,346                     38,713                      37,762                   31,132                                1                            27                           38,852                   28,349                   37
                                                              ------                  ------                     ------                      ------                   ------                                                                                        ------                   ------

         Total commercial lending                             66,018                  65,500                     64,374                      62,777                   56,745                                1                            16                           64,673                   52,077                   24

       Small-ticket commercial real estate                       497                     534                        564                         598                      634                              (7)                         (22)                             548                      692                 (21)
                                                                 ---                     ---                        ---                         ---                      ---                                                                                           ---                      ---

    Total commercial banking                                  66,515                  66,034                     64,938                      63,375                   57,379                                1                            16                           65,221                   52,769                   24
                                                              ------                  ------                     ------                      ------                   ------                                                                                        ------                   ------

    Other loans                                                   62                      66                         71                          78                       82                              (6)                         (24)                              69                       91                 (24)

    Total average loans held for investment                          $240,027                         $235,843                            $230,379                             $226,736                               $220,052                                 2                         9                      $233,272        $210,745            11
                                                                     ========                         ========                            ========                             ========                               ========                                                                                ========        ========



                                                                                                                                                                                                    2016 Q4 vs                          Year Ended December 31,

                                                                         2016                   2016                        2016                          2016                      2015                 2016               2015                                                                   2016 vs.
                                                                       Q4                    Q3                          Q2                          Q1                        Q4                  Q3               Q4                                                                           2015
                                                                                                                                                                                                                                                     2016                    2015
                                                                                                                                                                                                                                                     ----                    ----

    Net Charge-Off (Recovery) Rates
    -------------------------------

    Credit card:

       Domestic credit card                                             4.66%                           3.74%                              4.07%                               4.16%                                 3.75%                               92    bps                 91    bps                  4.16%          3.45%           71    bps

       International credit card                                         3.35                             3.18                                3.54                                 3.24                                   2.76                                17                        59                          3.33            2.50            83

    Total credit card                                                    4.56                             3.70                                4.02                                 4.09                                   3.66                                86                        90                          4.09            3.36            73

    Consumer banking:

       Auto                                                              2.07                             1.85                                1.20                                 1.60                                   2.10                                22                       (3)                         1.69            1.69             -

       Home loan                                                         0.08                             0.03                                0.09                                 0.05                                   0.05                                 5                         3                          0.06            0.03             3

       Retail banking                                                    1.73                             1.75                                1.26                                 1.36                                   1.43                               (2)                       30                          1.53            1.33            20

    Total consumer banking                                               1.45                             1.26                                0.83                                 1.04                                   1.32                                19                        13                          1.15            1.03            12

    Commercial banking:

       Commercial and multifamily real estate                          (0.02)                            0.01                              (0.02)                              (0.01)                                (0.03)                              (3)                        1                        (0.01)         (0.06)            5

       Commercial and industrial                                         0.80                             1.09                                0.62                                 0.49                                   0.07                              (29)                       73                          0.75            0.21            54

         Total commercial lending                                        0.47                             0.66                                0.37                                 0.29                                   0.02                              (19)                       45                          0.45            0.09            36

       Small-ticket commercial real estate                             (0.02)                            0.74                                0.33                                 0.13                                   0.34                              (76)                     (36)                         0.30            0.36           (6)

    Total commercial banking                                             0.47                             0.66                                0.37                                 0.29                                   0.03                              (19)                       44                          0.45            0.09            36

    Total net charge-offs                                                2.48                             2.10                                2.01                                 2.08                                   1.96                                38                        52                          2.17            1.75            42
    ---------------------

    30+ Day Performing Delinquency Rates
    ------------------------------------

    Credit card:

       Domestic credit card                                             3.95%                           3.68%                              3.14%                               3.09%                                 3.39%                               27    bps                 56    bps                  3.95%          3.39%           56    bps

       International credit card                                         3.36                             3.33                                3.24                                 3.32                                   2.98                                 3                        38                          3.36            2.98            38

    Total credit card                                                    3.91                             3.65                                3.15                                 3.11                                   3.36                                26                        55                          3.91            3.36            55

    Consumer banking:

       Auto                                                              6.12                             5.67                                5.59                                 5.14                                   6.69                                45                      (57)                         6.12            6.69          (57)

       Home loan                                                         0.20                             0.19                                0.14                                 0.14                                   0.16                                 1                         4                          0.20            0.16             4

       Retail banking                                                    0.70                             0.59                                0.62                                 0.61                                   0.76                                11                       (6)                         0.70            0.76           (6)

    Total consumer banking                                               4.10                             3.72                                3.56                                 3.19                                   4.05                                38                         5                          4.10            4.05             5
    ----------------------

    Nonperforming Loans and Nonperforming Assets Rates(1)(2)
    -------------------------------------------------------

    Credit card:

       International credit card                                        0.50%                           0.53%                              0.53%                               0.59%                                 0.65%                              (3)   bps               (15)   bps                  0.50%          0.65%         (15)   bps

    Total credit card                                                    0.04                             0.04                                0.05                                 0.05                                   0.06                                 -                      (2)                         0.04            0.06           (2)

    Consumer banking:

       Auto                                                              0.47                             0.43                                0.38                                 0.31                                   0.53                                 4                       (6)                         0.47            0.53           (6)

       Home loan                                                         1.26                             1.23                                1.24                                 1.26                                   1.23                                 3                         3                          1.26            1.23             3

       Retail banking                                                    0.86                             1.05                                0.89                                 0.83                                   0.77                              (19)                        9                          0.86            0.77             9

    Total consumer banking                                               0.72                             0.71                                0.69                                 0.66                                   0.79                                 1                       (7)                         0.72            0.79           (7)

    Commercial banking:

       Commercial and multifamily real estate                            0.11                             0.08                                0.10                                 0.12                                   0.03                                 3                         8                          0.11            0.03             8

       Commercial and industrial                                         2.48                             2.44                                2.58                                 2.66                                   1.45                                 4                       103                          2.48            1.45           103

         Total commercial lending                                        1.53                             1.49                                1.59                                 1.64                                   0.87                                 4                        66                          1.53            0.87            66

       Small-ticket commercial real estate                               0.85                             2.13                                1.59                                 1.11                                   0.83                             (128)                        2                          0.85            0.83             2

    Total commercial banking                                             1.53                             1.50                                1.59                                 1.63                                   0.87                                 3                        66                          1.53            0.87            66

    Total nonperforming loans                                            0.65                             0.66                                0.68                                 0.69                                   0.51                               (1)                       14                          0.65            0.51            14

    Total nonperforming assets                                           0.76                             0.77                                0.80                                 0.83                                   0.65                               (1)                       11                          0.76            0.65            11


    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 8: Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity


                                                                                                                                                                     Three Months Ended December 31, 2016

                                                                                                                            Credit Card                                                   Consumer Banking

    (Dollars in millions)                                                                              Domestic Card          International        Total Credit       Auto                    Home                  Retail   Total            Commercial
                                                                                                                                   Card                 Card                                                                                   Banking          Other(3)     Total
                                                                                                                                                                                              Loan                 Banking Consumer
                                                                                                                                                                                                                            Banking
    ---                                                                                                                                                                                                                     -------

    Allowance for loan and lease losses:

    Balance as of September 30, 2016                                                                                 $4,079                                     $366                                        $4,445                       $862                            $62                     $79              $1,003                  $808  $2 $6,258

    Provision (benefit) for loan and lease losses                                                              1,229                            93                       1,322                                  339                    8                       17                     364           63        (1)                  1,748

    Charge-offs                                                                                              (1,299)                        (112)                    (1,411)                               (339)                 (7)                     (18)                 (364)        (83)        (1)               (1,859)

    Recoveries                                                                                                   220                            43                         263                                   95                    2                        3                     100            5          2                     370
                                                                                                                 ---                           ---                         ---                                  ---                  ---                      ---                     ---          ---        ---                     ---

    Net charge-offs                                                                                          (1,079)                         (69)                    (1,148)                               (244)                 (5)                     (15)                 (264)        (78)          1                (1,489)

    Other changes(4)                                                                                               -                         (13)                       (13)                                   -                   -                      (1)                   (1)           -          -                  (14)

    Balance as of December 31, 2016                                                                            4,229                           377                       4,606                                  957                   65                       80                   1,102          793          2                   6,503
                                                                                                               -----                           ---                       -----                                  ---                  ---                      ---                   -----          ---        ---                   -----

    Reserve for unfunded lending commitments:

    Balance as of September 30, 2016                                                                               -                            -                          -                                   -                   -                        6                      6          126           -                   132

    Provision (benefit) for losses on unfunded lending commitments                                                 -                            -                          -                                   -                   -                        1                      1            3           -                     4

    Balance as of December 31, 2016                                                                                -                            -                          -                                   -                   -                        7                      7          129           -                   136
                                                                                                                 ---                          ---                        ---                                 ---                 ---                      ---                    ---          ---         ---                   ---

    Combined allowance and reserve as of December 31, 2016                                                           $4,229                                     $377                                        $4,606                       $957                            $65                     $87              $1,109                  $922  $2 $6,639
                                                                                                                     ======                                     ====                                        ======                       ====                            ===                     ===              ======                  ==== === ======



                                                                                                                                                                      Year Ended December 31, 2016

                                                                                                                            Credit Card                                               Consumer Banking

    (Dollars in millions)                                                                              Domestic Card          International        Total Credit       Auto                    Home                  Retail   Total            Commercial
                                                                                                                                   Card                 Card                                                                                   Banking          Other(3)     Total
                                                                                                                                                                                              Loan                 Banking Consumer
                                                                                                                                                                                                                            Banking
    ---                                                                                                                                                                                                                     -------

    Allowance for loan and lease losses:

    Balance as of December 31, 2015                                                                                  $3,355                                     $299                                        $3,654                       $726                            $70                     $72                $868                  $604  $4 $5,130

    Provision (benefit) for loan and lease losses                                                              4,555                           371                       4,926                                  983                    9                       63                   1,055          515        (5)                  6,491

    Charge-offs                                                                                              (4,586)                        (433)                    (5,019)                             (1,135)                (22)                     (69)               (1,226)       (307)         (3)               (6,555)

    Recoveries                                                                                                   905                           161                       1,066                                  383                    8                       15                     406           15          6                   1,493
                                                                                                                 ---                           ---                       -----                                  ---                  ---                      ---                     ---          ---        ---                   -----

    Net charge-offs                                                                                          (3,681)                        (272)                    (3,953)                               (752)                (14)                     (54)                 (820)       (292)           3                (5,062)

    Other changes(4)                                                                                               -                         (21)                       (21)                                   -                   -                      (1)                   (1)        (34)          -                  (56)

    Balance as of December 31, 2016                                                                            4,229                           377                       4,606                                  957                   65                       80                   1,102          793          2                   6,503
                                                                                                               -----                           ---                       -----                                  ---                  ---                      ---                   -----          ---        ---                   -----

    Reserve for unfunded lending commitments:

    Balance as of December 31, 2015                                                                                -                            -                          -                                   -                   -                        7                      7          161           -                   168

    Provision (benefit) for losses on unfunded lending commitments                                                 -                            -                          -                                   -                   -                        -                     -        (32)          -                  (32)

    Balance as of December 31, 2016                                                                                -                            -                          -                                   -                   -                        7                      7          129           -                   136
                                                                                                                 ---                          ---                        ---                                 ---                 ---                      ---                    ---          ---         ---                   ---

    Combined allowance and reserve as of December 31, 2016                                                           $4,229                                     $377                                        $4,606                       $957                            $65                     $87              $1,109                  $922  $2 $6,639
                                                                                                                     ======                                     ====                                        ======                       ====                            ===                     ===              ======                  ==== === ======


    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 9: Financial Summary-Business Segment Results


                                                                                              Three Months Ended December 31, 2016                                                      Year Ended December 31, 2016

    (Dollars in millions)                                        Credit Card         Consumer                Commercial            Other     Total        Credit Card  Consumer              Commercial
                                                                                     Banking                  Banking                                                   Banking               Banking                   Other        Total
    --------------------                                         -----------        ---------               -----------              -----     -----      ----------- ---------             -----------                 -----        -----

    Net interest income                                                      $3,353                                         $1,498                   $565                                $31                                  $5,447              $12,635          $5,829               $2,216  $193 $20,873

    Non-interest income                                                  849                           166                               175          (71)                    1,119                              3,380                       733       578   (63)               4,628
                                                                         ---                           ---                               ---           ---                                                       -----                       ---       ---    ---                -----

    Total net revenue(5)                                               4,202                         1,664                               740          (40)                    6,566                             16,015                     6,562     2,794    130               25,501

    Provision (benefit) for credit losses                              1,322                           365                                66           (1)                    1,752                              4,926                     1,055       483    (5)               6,459

    Non-interest expense                                               2,073                         1,109                               393           104                     3,679                              7,703                     4,139     1,407    309               13,558
                                                                       -----                         -----                               ---           ---                     -----                              -----                     -----     -----    ---               ------

    Income (loss) from continuing operations before income taxes         807                           190                               281         (143)                    1,135                              3,386                     1,368       904  (174)               5,484

    Income tax provision (benefit)                                       295                            70                               102         (125)                      342                              1,226                       498       329  (339)               1,714
                                                                                                                                                                             ---                                                                                          -----

    Income (loss) from continuing operations, net of tax                       $512                                           $120                   $179                              $(18)                                   $793               $2,160            $870                 $575  $165  $3,770
                                                                               ====                                           ====                   ====                               ====                                    ====               ======            ====                 ====  ====  ======


                                                                                          Three Months Ended September 30, 2016

    (Dollars in millions)                                        Credit Card         Consumer                Commercial
                                                                                     Banking                  Banking              Other     Total
    --------------------                                         -----------        ---------               -----------            -----     -----

    Net interest income                                                      $3,204                                         $1,472                   $555                                $46                                  $5,277

    Non-interest income                                                  825                           201                               156             2                     1,184
                                                                         ---                           ---                               ---           ---

    Total net revenue(5)                                               4,029                         1,673                               711            48                     6,461

    Provision (benefit) for credit losses                              1,272                           256                                61           (1)                    1,588

    Non-interest expense                                               1,884                         1,034                               349            94                     3,361
                                                                       -----                         -----                               ---           ---

    Income (loss) from continuing operations before income taxes         873                           383                               301          (45)                    1,512

    Income tax provision (benefit)                                       318                           139                               110          (71)                      496

    Income (loss) from continuing operations, net of tax                       $555                                           $244                   $191                                $26                                  $1,016
                                                                               ====                                           ====                   ====                                ===                                  ======


                                                                                          Three Months Ended December 31, 2015                                              Year Ended December 31, 2015

    (Dollars in millions)                                        Credit Card         Consumer                Commercial            Other     Total        Credit Card  Consumer              Commercial
                                                                                     Banking                  Banking                                                   Banking               Banking                   Other        Total
    --------------------                                         -----------        ---------               -----------              -----     -----      ----------- ---------             -----------                 -----        -----

    Net interest income                                                      $2,996                                         $1,434                   $484                                $47                                  $4,961              $11,161          $5,755               $1,865   $53 $18,834

    Non-interest income                                                  902                           182                               142             7                     1,233                              3,421                       710       487   (39)               4,579
                                                                         ---                           ---                               ---           ---                                                       -----                       ---       ---    ---                -----

    Total net revenue(5)                                               3,898                         1,616                               626            54                     6,194                             14,582                     6,465     2,352     14               23,413

    Provision (benefit) for credit losses                              1,022                           240                               118             -                    1,380                              3,417                       819       302    (2)               4,536

    Non-interest expense                                               2,021                         1,057                               342            60                     3,480                              7,502                     4,026     1,156    312               12,996
                                                                       -----                         -----                               ---           ---                     -----                              -----                     -----     -----    ---               ------

    Income (loss) from continuing operations before income taxes         855                           319                               166           (6)                    1,334                              3,663                     1,620       894  (296)               5,881

    Income tax provision (benefit)                                       302                           115                                60          (51)                      426                              1,309                       586       324  (350)               1,869
                                                                                                                                                                             ---                                                                                          -----

    Income (loss) from continuing operations, net of tax                       $553                                           $204                   $106                                $45                                    $908               $2,354          $1,034                 $570   $54  $4,012
                                                                               ====                                           ====                   ====                                ===                                    ====               ======          ======                 ====   ===  ======




    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 10: Financial & Statistical Summary-Credit Card Business


                                                                                                                                                     2016 Q4 vs                           Year Ended December 31,

                                                                      2016             2016             2016              2016     2015                   2016          2015                                                     2016 vs

    (Dollars in millions)                                           Q4              Q3              Q2               Q1        Q4                  Q3           Q4                        2016                    2015          2015
    --------------------                                            ---             ---             ---              ---       ---                ---           ---                       ----                    ----          ----

    Credit Card
    -----------

    Earnings:

    Net interest income                                                      $3,353                           $3,204                      $3,045                              $3,033                                    $2,996                       5%                 12%                 $12,635                $11,161     13%

    Non-interest income                                                849                      825                       859                 847                      902                                    3                      (6)                      3,380                 3,421                    (1)
                                                                       ---                      ---                       ---                 ---                      ---                                                                                   -----                 -----

    Total net revenue                                                4,202                    4,029                     3,904               3,880                    3,898                                    4                        8                      16,015                14,582                     10

    Provision (benefit) for credit losses                            1,322                    1,272                     1,261               1,071                    1,022                                    4                       29                       4,926                 3,417                     44

    Non-interest expense                                             2,073                    1,884                     1,883               1,863                    2,021                                   10                        3                       7,703                 7,502                      3
                                                                     -----                    -----                     -----               -----                    -----                                                                                   -----                 -----

    Income (loss) from continuing operations before income taxes       807                      873                       760                 946                      855                                  (8)                     (6)                      3,386                 3,663                    (8)

    Income tax provision (benefit)                                     295                      318                       276                 337                      302                                  (7)                     (2)                      1,226                 1,309                    (6)
                                                                                                                                                                                                                                                                             -----

    Income (loss) from continuing operations, net of tax                       $512                             $555                        $484                                $609                                      $553                      (8)                 (7)                  $2,160                 $2,354     (8)
                                                                               ====                             ====                        ====                                ====                                      ====                                                               ======                 ======

    Selected performance metrics:

    Period-end loans held for investment                                   $105,552                          $99,201                     $96,904                             $92,699                                   $96,125                        6                   10                 $105,552                $96,125      10

    Average loans held for investment                              100,791                   98,016                    94,382              92,987                   91,887                                    3                       10                      96,560                86,735                     11

    Average yield on loans held for investment(6)                   14.93%                  14.68%                   14.49%             14.60%                  14.45%                                  25    bps                48    bps               14.68%               14.28%                     40   bps

    Total net revenue margin(7)                                      16.68                    16.44                     16.55               16.69                    16.97                                   24                     (29)                      16.59                 16.81                   (22)

    Net charge-off rate                                               4.56                     3.70                      4.02                4.09                     3.66                                   86                       90                        4.09                  3.36                     73

    30+ day performing delinquency rate                               3.91                     3.65                      3.15                3.11                     3.36                                   26                       55                        3.91                  3.36                     55

    30+ day delinquency rate                                          3.94                     3.69                      3.18                3.15                     3.40                                   25                       54                        3.94                  3.40                     54

    Nonperforming loan rate(1)                                        0.04                     0.04                      0.05                0.05                     0.06                                    -                     (2)                       0.04                  0.06                    (2)

    PCCR intangible amortization                                                $58                              $62                         $67                                 $70                                       $74                     (6)%               (22)%                    $257                   $316   (19)%

    Purchase volume(8)                                              82,824                   78,106                    78,019              68,189                   75,350                                    6                       10                     307,138               271,167                     13


                                                                                                                                                   2016 Q4 vs                       Year Ended December 31,

                                                                      2016             2016             2016              2016     2015                   2016          2015                                                     2016 vs

    (Dollars in millions)                                           Q4              Q3              Q2               Q1        Q4                  Q3           Q4                        2016                    2015          2015
    --------------------                                            ---             ---             ---              ---       ---                ---           ---                       ----                    ----          ----

    Domestic Card
    -------------

    Earnings:

    Net interest income                                                      $3,090                           $2,956                      $2,769                              $2,756                                    $2,718                       5%                 14%                 $11,571                $10,147     14%

    Non-interest income                                                791                      759                       792                 774                      830                                    4                      (5)                      3,116                 3,183                    (2)
                                                                                                                                                                                                                                                        -----                 -----

    Total net revenue                                                3,881                    3,715                     3,561               3,530                    3,548                                    4                        9                      14,687                13,330                     10

    Provision (benefit) for credit losses                            1,229                    1,190                     1,164                 972                      945                                    3                       30                       4,555                 3,204                     42

    Non-interest expense                                             1,859                    1,696                     1,669               1,671                    1,796                                   10                        4                       6,895                 6,627                      4
                                                                                                                                                                                                                                                        -----                 -----

    Income (loss) from continuing operations before income taxes       793                      829                       728                 887                      807                                  (4)                     (2)                      3,237                 3,499                    (7)

    Income tax provision (benefit)                                     288                      302                       265                 323                      293                                  (5)                     (2)                      1,178                 1,267                    (7)

    Income (loss) from continuing operations, net of tax                       $505                             $527                        $463                                $564                                      $514                      (4)                 (2)                  $2,059                 $2,232     (8)
                                                                               ====                             ====                        ====                                ====                                      ====                                                               ======                 ======

    Selected performance metrics:

    Period-end loans held for investment                                    $97,120                          $90,955                     $88,581                             $84,561                                   $87,939                        7                   10                  $97,120                $87,939      10

    Average loans held for investment                               92,623                   89,763                    85,981              85,148                   83,760                                    3                       11                      88,394                78,743                     12

    Average yield on loans held for investment(6)                   14.91%                  14.71%                   14.40%             14.43%                  14.31%                                  20    bps                60    bps               14.62%               14.21%                     41   bps

    Total net revenue margin(7)                                      16.76                    16.55                     16.57               16.58                    16.95                                   21                     (19)                      16.62                 16.93                   (31)

    Net charge-off rate                                               4.66                     3.74                      4.07                4.16                     3.75                                   92                       91                        4.16                  3.45                     71

    30+ day delinquency rate                                          3.95                     3.68                      3.14                3.09                     3.39                                   27                       56                        3.95                  3.39                     56

    Purchase volume(8)                                                      $75,639                          $71,331                     $71,050                             $62,617                                   $68,740                       6%                 10%                $280,637               $246,740     14%

    Refreshed FICO scores:(9)

    Greater than 660                                                   64%                     64%                      65%                65%                     66%                                   -                     (2)                        64%                  66%                    (2)

    660 or below                                                        36                       36                        35                  35                       34                                    -                       2                          36                    34                      2

    Total                                                             100%                    100%                     100%               100%                    100%                                                                    100%             100%
                                                                       ===                      ===                       ===                 ===                      ===                                                                     ===                ===




    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 11: Financial & Statistical Summary-Consumer Banking Business


                                                                                                                                                       2016 Q4 vs                      Year Ended December 31,

                                                                           2016            2016             2016              2016     2015                 2016          2015                                               2016 vs

    (Dollars in millions)                                                Q4             Q3              Q2               Q1        Q4                Q3           Q4                   2016                    2015         2015
    --------------------                                                 ---            ---             ---              ---       ---               ---          ---                  ----                    ----         ----

    Consumer Banking
    ----------------

    Earnings:

    Net interest income                                                          $1,498                           $1,472                     $1,439                             $1,420                               $1,434                      2%                       4%               $5,829          $5,755     1%

    Non-interest income                                                     166                     201                       175                191                     182                           (17)                     (9)                      733                        710           3
                                                                            ---                     ---                       ---                ---                     ---                                                                             ---                        ---

    Total net revenue                                                     1,664                   1,673                     1,614              1,611                   1,616                            (1)                       3                     6,562                      6,465           2

    Provision (benefit) for credit losses                                   365                     256                       204                230                     240                             43                       52                     1,055                        819          29

    Non-interest expense                                                  1,109                   1,034                     1,006                990                   1,057                              7                        5                     4,139                      4,026           3
                                                                          -----                   -----                     -----                ---                   -----                                                                           -----                      -----

    Income (loss) from continuing operations before income taxes            190                     383                       404                391                     319                           (50)                    (40)                    1,368                      1,620        (16)

    Income tax provision (benefit)                                           70                     139                       147                142                     115                           (50)                    (39)                      498                        586        (15)
                                                                            ---                     ---                       ---                ---                     ---                                                                             ---                        ---

    Income (loss) from continuing operations, net of tax                           $120                             $244                       $257                               $249                                 $204                    (51)                     (41)                 $870          $1,034   (16)
                                                                                   ====                             ====                       ====                               ====                                 ====                                                                  ====          ======

    Selected performance metrics:

    Period-end loans held for investment                                        $73,054                          $72,285                    $71,415                            $70,591                              $70,372                       1                         4               $73,054         $70,372      4

    Average loans held for investment                                    72,659                  71,727                    70,988             70,296                  70,704                              1                        3                    71,422                     71,150           -

    Average yield on loans held for investment(6)                         6.50%                  6.41%                    6.28%             6.18%                  6.25%                             9    bps                25    bps              6.34%                     6.26%          8    bps

    Auto loan originations                                                       $6,542                           $6,804                     $6,529                             $5,844                               $4,977                    (4)%                      31%              $25,719         $21,185    21%

    Period-end deposits                                                 181,917                 178,793                   176,340            177,803                 172,702                              2                        5                   181,917                    172,702           5

    Average deposits                                                    180,019                 177,402                   176,808            174,254                 171,521                              1                        5                   177,129                    170,757           4

    Average deposit interest rate                                         0.57%                  0.56%                    0.55%             0.54%                  0.54%                             1    bps                 3    bps              0.56%                     0.56%          -

    Net charge-off rate                                                    1.45                    1.26                      0.83               1.04                    1.32                             19                       13                      1.15                       1.03          12 bps

    30+ day performing delinquency rate                                    4.10                    3.72                      3.56               3.19                    4.05                             38                        5                      4.10                       4.05           5

    30+ day delinquency rate                                               4.67                    4.26                      4.07               3.67                    4.67                             41                        -                     4.67                       4.67           -

    Nonperforming loan rate(1)                                             0.72                    0.71                      0.69               0.66                    0.79                              1                      (7)                     0.72                       0.79         (7)

    Nonperforming asset rate(2)                                            1.09                    0.98                      0.96               0.95                    1.10                             11                      (1)                     1.09                       1.10         (1)

    Auto-At origination FICO scores:(10)

    Greater than 660                                                        52%                    51%                      51%               51%                    51%                            1%                      1%                      52%                       51%         1%

    621 - 660                                                                17                      17                        17                 17                      17                              -                       -                       17                         17           -

    620 or below                                                             31                      32                        32                 32                      32                            (1)                     (1)                       31                         32         (1)
                                                                            ---                     ---                                                                                                                                               ---

    Total                                                                  100%                   100%                     100%              100%                   100%                                                              100%                     100%
                                                                            ===                     ===                       ===                ===                     ===                                                               ===                      ===


    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 12: Financial & Statistical Summary-Commercial Banking Business


                                                                                                                                                                  2016 Q4 vs                      Year Ended December 31,

                                                                                     2016            2016             2016              2016     2015                  2016          2015                                                 2016 vs

    (Dollars in millions)                                                          Q4             Q3              Q2               Q1        Q4                 Q3           Q4                   2016                     2015          2015
    --------------------                                                           ---            ---             ---              ---       ---                ---          ---                  ----                     ----          ----

    Commercial Banking
    ------------------

    Earnings:

    Net interest income                                                                      $565                             $555                        $559                               $537                                  $484                       2%                         17%                 $2,216      $1,865    19%

    Non-interest income                                                               175                     156                       129                 118                     142                             12                         23                        578                           487           19
                                                                                      ---                     ---                       ---                 ---                     ---                                                                                ---                           ---

    Total net revenue(5)                                                              740                     711                       688                 655                     626                              4                         18                      2,794                         2,352           19

    Provision (benefit) for credit losses                                              66                      61                       128                 228                     118                              8                       (44)                       483                           302           60

    Non-interest expense                                                              393                     349                       343                 322                     342                             13                         15                      1,407                         1,156           22
                                                                                      ---                     ---                       ---                 ---                     ---

    Income (loss) from continuing operations before income taxes                      281                     301                       217                 105                     166                            (7)                        69                        904                           894            1

    Income tax provision (benefit)                                                    102                     110                        79                  38                      60                            (7)                        70                        329                           324            2

    Income (loss) from continuing operations, net of tax                                     $179                             $191                        $138                                $67                                  $106                      (6)                          69                    $575        $570      1
                                                                                             ====                             ====                        ====                                ===                                  ====                                                                        ====        ====

    Selected performance metrics:

    Period-end loans held for investment                                                  $66,916                          $66,457                     $66,202                            $64,241                               $63,266                        1                            6                 $66,916     $63,266      6

    Average loans held for investment                                              66,515                  66,034                    64,938              63,375                  57,379                              1                         16                     65,221                        52,769           24

    Average yield on loans held for investment(5)(6)                                3.55%                  3.50%                    3.45%              3.38%                  3.18%                             5    bps                  37    bps               3.47%                        3.21%          26    bps

    Period-end deposits                                                                   $33,866                          $33,611                     $34,281                            $33,383                               $34,257                       1%                        (1)%                $33,866     $34,257   (1)%

    Average deposits                                                               34,029                  33,498                    33,764              34,076                  33,797                              2                          1                     33,841                        33,058            2

    Average deposit interest rate                                                   0.30%                  0.30%                    0.27%              0.27%                  0.26%                             -                         4    bps               0.28%                        0.25%           3    bps

    Net charge-off rate                                                              0.47                    0.66                      0.37                0.29                    0.03                           (19)   bps                  44                       0.45                          0.09           36

    Nonperforming loan rate(1)(11)                                                   1.53                    1.50                      1.59                1.63                    0.87                              3                         66                       1.53                          0.87           66

    Nonperforming asset rate(2)(11)                                                  1.54                    1.51                      1.60                1.64                    0.87                              3                         67                       1.54                          0.87           67

    Risk category:(11)(12)

    Noncriticized                                                                         $62,828                          $62,336                     $61,926                            $59,663                               $59,743                       1%                          5%                $62,828     $59,743     5%

    Criticized performing                                                           2,453                   2,473                     2,456               2,595                   2,015                            (1)                        22                      2,453                         2,015           22

    Criticized nonperforming                                                        1,022                     994                     1,050               1,050                     550                              3                         86                      1,022                           550           86

    PCI loans(11)                                                                     613                     654                       770                 933                     958                            (6)                      (36)                       613                           958         (36)
                                                                                                                                                                                                                                                                  ---                           ---

    Total commercial loans                                                                $66,916                          $66,457                     $66,202                            $64,241                               $63,266                        1                            6                 $66,916     $63,266      6
                                                                                          =======                          =======                     =======                            =======                               =======                                                                     =======     =======

    Risk category as a percentage of period-end loans held for investment:(11)(12)

    Noncriticized                                                                   93.9%                  93.8%                    93.5%              92.9%                  94.4%                            10    bps                (50)   bps               93.9%                        94.4%        (50)   bps

    Criticized performing                                                             3.7                     3.7                       3.7                 4.0                     3.2                              -                        50                        3.7                           3.2           50

    Criticized nonperforming                                                          1.5                     1.5                       1.6                 1.6                     0.9                              -                        60                        1.5                           0.9           60

    PCI loans(11)                                                                     0.9                     1.0                       1.2                 1.5                     1.5                           (10)                      (60)                       0.9                           1.5         (60)
                                                                                                                                                                                                                                                                  ---                           ---

    Total commercial loans                                                         100.0%                 100.0%                   100.0%             100.0%                 100.0%                                                              100.0%                    100.0%
                                                                                    =====                   =====                     =====               =====                   =====                                                                =====                      =====


    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 13: Financial & Statistical Summary-Other and Total


                                                                                                                                                    2016 Q4 vs                        Year Ended December 31,

                                                                    2016             2016             2016               2016     2015                 2016            2015                                                        2016 vs

    (Dollars in millions)                                         Q4               Q3             Q2                 Q1       Q4                 Q3            Q4                    2016                     2015                2015
                                                                  ---             ---             ---               ---       ---                ---           ---                   ----                     ----                ----

    Other
    -----

    Earnings:

    Net interest income (expense)                                             $31                               $46                         $50                                  $66                                         $47                        (33)%                         (34)%                              $193              $53      **

    Non-interest income                                             (71)                       2                        (2)                  8                        7                        **                    **                       (63)                          (39)                            62%
                                                                     ---                      ---                        ---                 ---                      ---                                                                        ---                            ---

    Total net revenue (loss)(5)                                     (40)                      48                         48                  74                       54                        **                    **                        130                             14                       **

    Provision (benefit) for credit losses                            (1)                     (1)                       (1)                (2)                       -                               -                          **                    (5)                           (2)                            150

    Non-interest expense                                             104                       94                         63                  48                       60                               11                              73                           309                             312                      (1)
                                                                     ---                      ---                        ---                 ---                      ---                                                                                          ---                             ---

    Income (loss) from continuing operations before income taxes   (143)                    (45)                      (14)                 28                      (6)                       **                    **                      (174)                         (296)                           (41)

    Income tax provision (benefit)                                 (125)                    (71)                      (78)               (65)                    (51)                              76                             145                         (339)                          (350)                     (3)
                                                                    ----                      ---                        ---                 ---                      ---                                                                                         ----                            ----

    Income (loss) from continuing operations, net of tax                    $(18)                              $26                         $64                                  $93                                         $45                       **                **                                  $165                  $54            **
                                                                             ====                               ===                         ===                                  ===                                         ===                                                                             ====                  ===

    Selected performance metrics:

    Period-end loans held for investment                                      $64                               $76                         $82                                  $82                                         $88                         (16)                          (27)                               $64              $88        (27)

    Average loans held for investment                                 62                       66                         71                  78                       82                              (6)                           (24)                           69                              91                     (24)

    Period-end deposits                                           20,985                   13,577                     10,438              10,593                   10,762                               55                              95                        20,985                          10,762                       95

    Average deposits                                              18,156                   11,351                     10,574              10,850                   10,581                               60                              72                        12,744                           7,174                       78

    Total
    -----

    Earnings:

    Net interest income                                                    $5,447                            $5,277                      $5,093                               $5,056                                      $4,961                           3%                           10%                           $20,873          $18,834         11%

    Non-interest income                                            1,119                    1,184                      1,161               1,164                    1,233                              (5)                            (9)                        4,628                           4,579                        1
                                                                   -----                    -----                      -----               -----                    -----                                                                                        -----                           -----

    Total net revenue                                              6,566                    6,461                      6,254               6,220                    6,194                                2                               6                        25,501                          23,413                        9

    Provision (benefit) for credit losses                          1,752                    1,588                      1,592               1,527                    1,380                               10                              27                         6,459                           4,536                       42

    Non-interest expense                                           3,679                    3,361                      3,295               3,223                    3,480                                9                               6                        13,558                          12,996                        4
                                                                   -----                    -----                      -----               -----                    -----                                                                                       ------                          ------

    Income (loss) from continuing operations before income taxes   1,135                    1,512                      1,367               1,470                    1,334                             (25)                           (15)                        5,484                           5,881                      (7)

    Income tax provision (benefit)                                   342                      496                        424                 452                      426                             (31)                           (20)                        1,714                           1,869                      (8)
                                                                     ---                      ---                        ---                 ---                      ---                                                                                        -----                           -----

    Income (loss) from continuing operations, net of tax                     $793                            $1,016                        $943                               $1,018                                        $908                         (22)                          (13)                            $3,770           $4,012         (6)
                                                                             ====                            ======                        ====                               ======                                        ====                                                                                       ======           ======

    Selected performance metrics:

    Period-end loans held for investment                                 $245,586                          $238,019                    $234,603                             $227,613                                    $229,851                            3                              7                           $245,586         $229,851           7

    Average loans held for investment                            240,027                  235,843                    230,379             226,736                  220,052                                2                               9                       233,272                         210,745                       11

    Period-end deposits                                          236,768                  225,981                    221,059             221,779                  217,721                                5                               9                       236,768                         217,721                        9

    Average deposits                                             232,204                  222,251                    221,146             219,180                  215,899                                4                               8                       223,714                         210,989                        6

( ) ( )

(

)



    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7-13)


              (1)    Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for
                      investment for each respective category.

              (2)    Nonperforming assets consist of nonperforming loans, real estate owned ("REO") and other foreclosed assets. The total nonperforming
                      asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, REO
                      and other foreclosed assets. Prior to Q4 2016, the nonperforming asset rate for our Consumer Banking business excluded the impact of
                      REOs related to our acquired home loan portfolio which, if included, would increase the nonperforming asset rate by approximately 10
                      basis points in each of the prior periods presented.

              (3)   Primarily consists of the legacy loan portfolio of our discontinued GreenPoint mortgage operations.

              (4)   Represents foreign currency translation adjustments and the net impact of loan transfers and sales.

              (5)    Some of our tax-related commercial investments generate tax-exempt income or tax credits. Accordingly, we make certain
                      reclassifications within our Commercial Banking business results to present revenues and yields on a taxable-equivalent basis,
                      calculated assuming an effective tax rate approximately equal to our federal statutory tax rate of 35% with offsetting
                      reclassifications to the Other category.

              (6)    Average yield on loans held for investment is calculated based on annualized interest income for the period divided by average loans
                      held for investment during the period for the respective loan category. Annualized interest income is computed based on the effective
                      yield of the respective loan category and does not include any allocations, such as funds transfer pricing.

              (7)    Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans held for
                      investment during the period for the respective loan category.

              (8)    Includes purchase transactions, net of returns, for the period for loans both classified as held for investment and held for sale.
                      Excludes cash advance and balance transfer transactions.

              (9)    Percentages represent period-end loans held for investment in each credit score category. Credit scores generally represent FICO
                      scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We
                      approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is
                      available or the credit score is invalid are included in the 660 or below category.

             (10)    Percentages represent period-end loans held for investment in each credit score category. Credit scores generally represent average
                      FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no
                      credit score is available or the credit score is invalid are included in the 620 or below category.

             (11)    The loans held for investment acquired in the HFS acquisition included $518 million, $556 million, $667 million, $825 million and $835
                      million of PCI loans as of December 31, 2016, September 30, 2016, June 30, 2016, March 31, 2016 and December 31, 2015, respectively,
                      that are being accounted for under ASC 310-30 (formerly "SOP 03-3") due to their deterioration in credit quality since origination.
                      From a managed perspective, we evaluate loans based on their actual risk ratings, and accordingly we are also including our
                      nonperforming and criticized ratios measured on that basis. The table below presents our nonperforming loan rate, nonperforming asset
                      rate and risk category information as if these PCI loans were classified based on their risk ratings in each of the periods impacted
                      by the HFS acquisition.


                                                                                                                 2016                      2016                 2016            2016      2015

                     (Dollars in millions)                                                                       Q4                       Q3                  Q2             Q1       Q4
                     --------------------                                                                        ---                      ---                 ---            ---      ---

                     Selected performance metrics:

                     Nonperforming loan rate                                                                      1.56%                                1.53%                  1.63%            1.69%    0.93%

                     Nonperforming asset rate                                                                      1.57                                  1.54                    1.64              1.70      0.93

                     Risk category:

                     Noncriticized                                                                                          $63,078                                  $62,575                   $62,058            $59,729 $59,743

                     Criticized performing                                                                        2,700                                 2,766                   2,961             3,321     2,814

                     Criticized nonperforming                                                                     1,042                                 1,018                   1,080             1,083       586

                     Risk category as a percentage of period-end loans held for investment:

                     Noncriticized                                                                                94.3%                                94.2%                  93.7%            93.0%    94.4%

                     Criticized performing                                                                          4.0                                   4.2                     4.5               5.2       4.5

                     Criticized nonperforming                                                                       1.6                                   1.5                     1.6               1.7       0.9


             (12)    Criticized exposures correspond to the "Special Mention," "Substandard" and "Doubtful" asset categories defined by bank regulatory
                      authorities.

               **    Not meaningful.


    CAPITAL ONE FINANCIAL CORPORATION (COF)

    Table 15: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures(1)


                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Basel III Standardized Approach

    (Dollars in millions)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              December 31,                     September 30,                June 30,                 March 31,                     December 31,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 2016                          2016                      2016                       2016                             2015
    ---

    Regulatory Capital Metrics
    --------------------------

    Common equity excluding AOCI                                                        $44,103                                                     $44,214                                                      $44,572                                                      $44,452                                                   $44,606

    Adjustments:

    AOCI(2)(3)                                                                 (674)                                     199                                               332                                       117                                             (254)

    Goodwill(4)                                                             (14,307)                                (14,288)                                          (14,296)                                 (14,301)                                          (14,296)

    Intangible assets(3)(4)                                                    (384)                                   (435)                                            (483)                                    (532)                                            (393)

    Other                                                                         65                                    (498)                                            (639)                                    (505)                                            (119)

    Common equity Tier 1 capital                                                        $28,803                                                     $29,192                                                      $29,486                                                      $29,231                                                   $29,544
                                                                                        =======                                                     =======                                                      =======                                                      =======                                                   =======

    Tier 1 capital                                                                      $33,162                                                     $33,069                                                      $32,780                                                      $32,525                                                   $32,838

    Total capital(5)                                                          40,816                                   40,564                                            38,767                                    38,399                                            38,838

    Risk-weighted assets                                                     285,654                                  275,198                                           269,667                                   262,368                                           265,739

    Adjusted average assets(6)                                               335,835                                  328,627                                           319,968                                   317,403                                           309,037
    -------------------------

    Capital Ratios
    --------------

    Common equity Tier 1 capital(7)                                            10.1%                                   10.6%                                            10.9%                                    11.1%                                            11.1%

    Tier 1 capital(8)                                                           11.6                                     12.0                                              12.2                                      12.4                                              12.4

    Total capital(9)                                                            14.3                                     14.7                                              14.4                                      14.6                                              14.6

    Tier 1 leverage(6)                                                           9.9                                     10.1                                              10.2                                      10.2                                              10.6

    Tangible common equity ("TCE")(10)                                           8.1                                      8.8                                               9.0                                       9.1                                               8.9



    Reconciliation of Non-GAAP Measures


    We report certain non-GAAP measures that management uses in assessing its capital adequacy and the level of return generated. These non-GAAP measures consist of selected adjusted results, tangible common equity ("TCE"), tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics key financial performance measures. While our non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly
     titled measures reported by other companies. The tables below present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.



                                                                                                                                                2016                                                                                  2016                                                                                                2016                                         Year Ended December 31,

                                                                                                          Q4                                                                                       Q3                                                                                       Q2                                                                                                                   2016

    (Dollars in millions)                                           Reported Results              Adjustments(11)              Adjusted Results              Reported Results               Adjustments(11)              Adjusted Results              Reported Results                Adjustments(11)                   Adjusted Results                     Reported Results                 Adjustments(11)                 Adjusted Results
                                                                    ----------------              --------------               ----------------              ----------------               ---------------              ----------------              ----------------                 --------------                   ----------------                     ----------------                  --------------                 ----------------

    Selected income statement data:

    Net interest income                                                                  $5,447                                                         $13                                                       $5,460                                                       $5,277                                                       $34                                                       $5,311                                           $5,093                                                  $7                                                  $5,100                                                $20,873                                                 $54        $20,927

    Non-interest income                                                        1,119                                       14                                             1,133                                     1,184                                                13                                1,197                                              1,161                                          8                                  1,169                               4,628                                          35                                  4,663
                                                                               -----                                      ---                                             -----                                     -----                                               ---                                -----                                              -----                                        ---                                  -----                               -----                                         ---                                  -----

    Total net revenue                                                          6,566                                       27                                             6,593                                     6,461                                                47                                6,508                                              6,254                                         15                                  6,269                              25,501                                          89                                 25,590

    Non-interest expense                                                       3,679                                     (45)                                            3,634                                     3,361                                              (16)                               3,345                                              3,295                                       (15)                                 3,280                              13,558                                        (76)                                13,482

    Selected performance metrics:

    Efficiency ratio                                                          56.03%                                    (91)   bps                                     55.12%                                   52.02%                                             (62)   bps                        51.40%                                            52.69%                                      (37)   bps                          52.32%                             53.17%                                       (49)   bps                          52.68%



                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 2016                          2016                      2016                       2016                             2015

    (Dollars in millions)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Q4                               Q3                         Q2                       Q1                              Q4
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         ---                               ---                       ---                       ---                            ---

    Tangible Common Equity (Period-End)
    ----------------------------------

    Stockholders' equity                                                                $47,514                                                     $48,213                                                      $48,108                                                      $47,707                                                   $47,284

    Goodwill and intangible assets(4)                                       (15,420)                                (15,475)                                          (15,553)                                 (15,629)                                          (15,701)

    Noncumulative perpetual preferred stock(12)                              (4,360)                                 (3,877)                                          (3,294)                                  (3,296)                                          (3,294)
                                                                              ------                                                                                                                             ------

    Tangible common equity                                                              $27,734                                                     $28,861                                                      $29,261                                                      $28,782                                                   $28,289
                                                                                        =======                                                     =======                                                      =======                                                      =======                                                   =======

    Tangible Common Equity (Average)
    -------------------------------

    Stockholders' equity                                                                $47,972                                                     $49,033                                                      $48,934                                                      $49,078                                                   $48,712

    Goodwill and intangible assets(4)                                       (15,455)                                (15,507)                                          (15,585)                                 (15,654)                                          (15,316)

    Noncumulative perpetual preferred stock(12)                              (4,051)                                 (3,719)                                          (3,294)                                  (3,296)                                          (3,294)

    Tangible common equity                                                              $28,466                                                     $29,807                                                      $30,055                                                      $30,128                                                   $30,102
                                                                                        =======                                                     =======                                                      =======                                                      =======                                                   =======

    Tangible Assets (Period-End)
    ---------------------------

    Total assets                                                                       $357,033                                                    $345,061                                                     $339,117                                                     $330,346                                                  $334,048

    Goodwill and intangible assets(4)                                       (15,420)                                (15,475)                                          (15,553)                                 (15,629)                                          (15,701)
                                                                             -------

    Tangible assets                                                                    $341,613                                                    $329,586                                                     $323,564                                                     $314,717                                                  $318,347
                                                                                       ========                                                    ========                                                     ========                                                     ========                                                  ========

    Tangible Assets (Average)
    ------------------------

    Total assets                                                                       $350,225                                                    $343,153                                                     $334,479                                                     $331,919                                                  $323,354

    Goodwill and intangible assets(4)                                       (15,455)                                (15,507)                                          (15,585)                                 (15,654)                                          (15,316)
                                                                             -------

    Tangible assets                                                                    $334,770                                                    $327,646                                                     $318,894                                                     $316,265                                                  $308,038
                                                                                       ========                                                    ========                                                     ========                                                     ========                                                  ========



    _________

              (1)    Regulatory capital metrics and capital
                      ratios as of December 31, 2016 are
                      preliminary and therefore subject to
                      change.

              (2)   Amounts presented are net of tax.

              (3)    Amounts based on transition provisions
                      for regulatory capital deductions and
                      adjustments of 40% for 2015 and 60% for
                      2016.

              (4)    Includes impact of related deferred
                      taxes.

              (5)    Total capital equals the sum of Tier 1
                      capital and Tier 2 capital.

              (6)    Adjusted average assets for the purpose
                      of calculating our Tier 1 leverage
                      ratio represents total average assets
                      adjusted for amounts that deducted from
                      Tier 1 capital, predominately goodwill
                      and intangible assets. Tier 1 leverage
                      ratio is a regulatory capital measure
                      calculated based on Tier 1 capital
                      divided by adjusted average assets.

              (7)    Common equity Tier 1 capital ratio is a
                      regulatory capital measure calculated
                      based on common equity Tier 1 capital
                      divided by risk-weighted assets.

              (8)    Tier 1 capital ratio is a regulatory
                      capital measure calculated based on
                      Tier 1 capital divided by risk-
                      weighted assets.

              (9)    Total capital ratio is a regulatory
                      capital measure calculated based on
                      total capital divided by risk-weighted
                      assets.

             (10)    TCE ratio is a non-GAAP measure
                      calculated based on TCE divided by
                      tangible assets.

             (11)    In Q4 2016, we recorded charges totaling
                      $72 million consisting of a build in
                      the U.K. Payment Protection Insurance
                      customer refund reserve ("U.K. PPI
                      Reserve") of $44 million and an
                      impairment associated with certain
                      acquired intangible and software assets
                      of $28 million. In Q3 2016, we recorded
                      a build in the U.K. PPI Reserve of $63
                      million. In Q2 2016, we recorded
                      charges totaling $30 million associated
                      with a build of $54 million in the U.K.
                      PPI Reserve, partially offset by a gain
                      of $24 million related to the exchange
                      of our ownership interest in Visa
                      Europe with Visa Inc. as a result of
                      Visa Inc.'s acquisition of Visa Europe.

             (12)   Includes related surplus.

To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/capital-one-reports-fourth-quarter-2016-net-income-of-791-million-or-145-per-share-300395896.html

SOURCE Capital One Financial Corporation