Net, Inc. is helping ensure that its members who have lost their
homes or been evacuated due to major wildfires in three counties have
access to essential prescription medications, critical Health Net
information and other services to help them cope with grief, loss,
stress or trauma.
California Gov. Jerry Brown last week declared states of emergency as a
result of the Blue
Cut Fire in San Bernardino County, the Chimney
Fire in San Luis Obispo County and the Clayton
Fire in Lake County.
“These fires are creating emotional situations for many of our members,”
said Steve Sell, president of Health Net of California. “We are reaching
out to our members in these three counties to help ensure they have
uninterrupted access to the medical services and products they need to
Health Net will approve payment for any essential prescription
medications (with the usual copayments and deductibles) for any Health
Net member in California whose medicine was lost in a wildfire or
remained behind during an evacuation. To obtain an emergency supply,
these members simply need to return to the pharmacy where the original
prescription was filled. For questions or assistance, affected Health
Net members may call 800-400-8987.
Health Net members who lost their homes or have been evacuated due to
the current wildfires may contact MHN,
Health Net’s behavioral health subsidiary, for referrals to mental
health counselors, local resources or telephonic consultations to help
them cope with stress, grief, loss or other trauma resulting from the
For the duration of the fires and their immediate aftermath, affected
Health Net members may contact MHN 24 hours a day, seven days a week at
Information for Health Care Providers
Health Net is taking steps to help ensure that health care providers in
the areas of the wildfires are able to continue providing for Health Net
members’ medical needs.
Health care providers who contract with Health Net may call 800-641-7761
for guidance on prescription refill guidelines, length of time to obtain
authorizations for treatment, or approval for out-of-network services in
the event a contracting provider or facility becomes unavailable.
Other Important Information
Depending on how the fire situations play out, Health Net may make
additional changes to its policies as needed to help ensure members have
access to necessary health care services.
About Health Net
Health Net, Inc., a wholly owned subsidiary of Centene Corporation
(NYSE: CNC), provides and administers health benefits through group,
individual, Medicare (including the Medicare prescription drug benefit
commonly referred to as “Part D”), Medicaid and dual eligible programs.
Health Net also offers access to behavioral health, substance abuse and
employee assistance programs, and managed health care products related
to prescription drugs. For more information on Health Net, please visit
the company’s website at www.healthnet.com.
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