China Merchants Bank : ·Corporate Social Responsibility Report of China Merchants Bank Co., Ltd. for 201...

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招商銀行股份有限公司

(A joint stock company incorporated in the People's Republic of China with limited liability)

(Stock code: 03968)

This announcement is made pursuant to Rule 13.10B of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited.

The Board of Directors of

China Merchants Bank Co., Ltd.

24 March 2017

As at the date of this announcement, the executive directors of the Company are Tian Huiyu and Li Hao; the non-executive directors of the Company are Li Jianhong, Li Xiaopeng, Sun Yueying, Fu Gangfeng, Hong Xiaoyuan, Su Min, Zhang Jian and Wang Daxiong; and the independent non-executive directors of the Company are Leung Kam Chung, Antony, Wong Kwai Lam, Pan Chengwei, Pan Yingli, Zhao Jun and Wong See Hong.

This report is the eleventh corporate social responsibility (CSR) report released by the China Merchants Bank (hereinafter referred to as CMB, the Bank, or We) since 2007. It features the CMB's efforts in facilitating balanced development of the economy, society and environment while conducting financial services.

Scope of the Report

Organizational scope of the report: The report is primarily about CMB, covering the head office, branches throughout China, CMB International and Wing Lung Bank.

Reporting period: From January 1 to December 31, 2016.

Report release cycle: This is an annual report. The last report was released in March, 2016.

Report Formulation Basis

This report refers to the new edition of the Sustainability Reporting Guidelines (G4) issued by Global Reporting Initiative (GRI), and is in compliance with the "Core Plan". For details about indicators described in this report, see the G4 Content Index Table on Page X to X.

Meanwhile, as a listed company (stock code: 03968) in the Stock Exchange of Hong Kong's (HKEx) main board, this report also refers to Appendix 27 Environmental, Social and Governance Reporting Guide of the HKEx's Main Board Listing Rules. For details about indicators described in this report, see the Content Index Environmental, Social and Governance Reporting Guide of the HKEx on Page X to X.

Data and Information Description

Data and information disclosed in this report are obtained by the following approaches:

• CMB internal data collection systems and related statistical statements

• Excellent social responsibility practices sorted out and summarized in daily work

• Qualitative and quantitative information collection tables based on the report frame.

The financial data disclosed in this report is from the CMB 2016 Annual Report. In addition, some historical data is added for data and information comparison. The currency in this report is RMB unless it is especially noted.

Report Assurance Approach

In order to ensure the authenticity and reliability of this report, Ernst & Young Hua Ming LLP ("EY") has been engaged to provide limited assurance on selected sustainability information contained in this report in accordance with International Standard on Assurance Engagements 3000 (ISAE3000): "Assurance Engagements Other Than Audits or Reviews of Historical Financial Information" and "AA1000 Accountability Priniciples Standard 2008 (AA1000). The scope of work carried out by EY is set out in the assurance statement from EY, which can be found on page X.

Report Access Approach

This report is released in both print and electronic versions. You can read and download the report on our website (URL: http://www.cmbchina.com/).

The 2016 is not an extraordinary year for China Merchants Bank.

Under the background of macroeconomic growth to sequentially slow down, the bank business development is facing the severe challenge, also has been given more responsibility and role. China Merchants Bank adheres to the management idea of "Changes Due To Situation, Changes Due To You", unswervingly promotes the strategic transformation of "Light-type Bank" through the measures, such as the optimization of business structure, expansion of financial technology, promotion of service upgrade and development of cross-border cooperation. While fully enhancing our own value-creating ability, we will comprehensively boost the real economy and people's livelihood improvement with more efficient and high-quality financial service to share the "timely rain" of financial services with the different main bodies, such as government, enterprise and individual. Meanwhile, we constantly pay attention to expectation and demand of the interested parties, in order to continuously create value for the interested parties, to jointly seek development and jointly create good future with the interested parties through actively deepening the social responsibility management and expanding the responsibility practical action.

We make the employees as their own masters. We always adhere to the people-first principle, widely build the enterprise culture of "Respect, Care and Sharing" in the scope of the whole bank to provide the broad professional platform and diversified care measure for employees, so that the employees'

self-value realization will be organically combined with the enterprises' healthy development to realize the hand-in-hand growing of enterprises and employees.

We use the services to satisfy customers, continuously deepen "Service is the Foundation of Banking", enhance the trust and understanding between customers and us through the development of "Moving Service Scene", so that the customers more always experience the intimate service with individuation and warmth while experiencing the efficiency and convenience brought by the financial technology.

We strive to make the society more harmonious and beautiful, and our fixed-point poverty alleviations to Yongren county and Wuding county have continued for 18 years. Our friendship with local people has been transmitted into all parts of the country through streams of cadres for poverty alleviation, and also sows the seeds of love in the minds of the broad people of China Merchants Bank to inspire us to continuously contribute to the public welfare undertakings establishments.

Entering in 2017, we will greet the China Merchants Bank thirty-year anniversary, and we will take more firm steps to fully practice responsibility idea of "Making Efforts To Sustainable Finance, Enhancing Sustainable Value and Contributing To Sustainable Development " and to jointly realize our good expectation of "One-hundred-year China Merchants Bank" with the interested parties in the face of new starting point and new journey.

China Merchants Bank Chairman Li Jianhong