Chorus : network update on impact of Ex-Cyclone Gita

Published 21/02/2018

Chorus network update on impact of Ex-Cyclone Gita

Chorus' copper and fibre networks are largely operating as usual in most parts of New Zealand despite the storm across many parts of the country.

The majority of the issues on the networks have been caused by power outages. The multiple power outages has meant that some Chorus sites are running on battery back-up systems or generators.

In the North Island, the biggest impact is being felt in the Taranaki region, with numerous power outages impacting the Chorus network. The estimated time for power to be restored is variable across the region, as power companies continue to access the damage.

In the South Island, in addition to power outages, various road closures on the West Coast and the Nelson region are causing access issues. Takaka Hill Highway is expected to be closed for a long period, with access to the area by air only.

In total, about 1000 households in the storm-hit areas are without broadband and phone services. Chorus' service companies have increased the number of technicians available so they can deal with outages as quickly as possible.

Technicians are prioritising medical escalations as they are raised by retail phone and broadband providers.

For more information about outages on Chorus' network visit, https://www.chorus.co.nz/outages.

ENDS

Contact

Nathan Beaumont

021 243 8412