Rapport is a brand new specialist provider of high quality
front and back of house guest services.
News
Compass Group news team
Monday 30 January 2012
Having recognised the growing demand for a tailored,
premium service of this nature, Compass created a dedicated
team to develop its own unique guest services brand that
could meet the evolving needs of its clients and customers
and further strengthen Compass? support services capability
in the UK.
Aimed primarily at the business and industry sector, the
Rapport team will work closely with Compass' executive
dining business Restaurant Associates as well as its
security business VSG, to provide new and existing clients
with a suite of premium catering and support services
solutions.
"With Rapport, we are able to provide guest services
solutions that can meet the individual requirements of our
clients," explains Greg Mace, Managing Director of
Rapport.
"Our aim is to ensure we create a personal, intuitive
service for our clients and their guests which anticipates
needs, saves valuable time and makes guests feel welcome
and relaxed. I'm really excited about the future of
this business and the value it will bring to Compass'
growing support services offering."
Rapport's fully managed offer includes reception,
concierge, client meeting rooms, switchboard and other call
services. The brand's ethos is based on creating
rapport with clients and their guests from the outset,
leaving them with the perfect impression every time.
Rapport's senior management team all have a background
in front of house operations in some of the finest
five-star hotels and high profile corporate headquarters,
meaning clients have access to unrivalled expertise and
experience.
Rapport has launched its own dedicated website.www.rapport.eu.com
