Computer Sciences Corporation : Co-operative Insurance Selects CSC Software to Enhance Claims Management
03/27/2012| 01:00pm US/Eastern
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Regional Carrier Licenses RISKMASTER, Vendor Solutions Suite, 2Work
for Adjusters
CSC (NYSE: CSC) today announced that Co-operative Insurance Companies of
Middlebury, Vt., has licensed CSC software to enhance its claims
operations. The firm, which insures farms, homes, automobiles and
businesses in Vermont and New Hampshire, has selected CSC's RISKMASTER
to accelerate claims processing, Vendor
Solutions Suite to manage relationships with outside vendors and 2Work
for Adjusters to support the claims adjustment process in a mobile
environment.
With Web-based, service-oriented architectures and function-rich, highly
configurable capabilities, these CSC solutions will help ensure timely,
accurate and consistent customer interactions and loss payments, while
providing management with improved insight and better expense control.
"We're a member-owned company committed to ensuring the best possible
customer service for our policyholders," said Marie Jewett, president
and chief executive officer of Co-operative Insurance Companies. "CSC's
software applications will help us achieve that strategic objective by
accelerating the claims process, streamlining the work of on-the-go
claims adjusters and proactively managing our relationships with outside
vendors."
RISKMASTER automates and streamlines the claims process from
first-notice-of-loss to payout -- built on a highly configurable, fully
Web-based service-oriented architecture for fast implementation. The
system helps to ensure timely, accurate and consistent customer
interactions and loss payments while providing management insight and
improved expense control.
Vendor Solutions Suite helps manage a company's entire relationship with
its third-party suppliers -- from assignment of tasks to review and
approval of expenses. The intuitive system automates and simplifies the
vendor assignment process, tracks performance, promotes best practices
and can ultimately lead to lower expenses.
2Work for Adjusters is a mobile application that expedites claims
management by making a full range of claims processing transactions
available to field adjusters through tablet-sized computers and other
mobile devices. Part of CSC's family of mobile insurance apps, 2Work for
Adjusters improves adjuster efficiency and elevates claimant
satisfaction.
"With the most intellectual property, the largest customer base and a
long-term program for continual innovation for the insurance industry,
CSC is leading the way to help companies improve productivity and
achieve high levels of customer satisfaction in the claims process,"
said Jeffery Schwalk, president of CSC's Property and Casualty Insurance
Division. "CSC technology enables companies of all sizes to enhance the
customer experience and increase payment processing efficiency, while
lowering the cost of doing business."
About Co-operative Insurance
Co-operative Insurance Companies has been meeting property and casualty
insurance needs since 1915, offering farm, home, auto, business, and
other insurance to people in Vermont and New Hampshire. It is committed
to protecting members with fast and fair claims service, loss prevention
expertise, and local operations. In addition to its headquarters in
Middlebury, Vermont, Co-op has regional claims offices and is
represented in more than 60 agencies across Vermont and New Hampshire.
About CSC in Financial Services
More than 1,200 major banking, insurance, investment and wealth
management, and securities firms rely on CSC's global financial services
team to turn their ambitions into realities. With a track record for
delivering software, consulting, and IT and business process outsourcing
and services at scale, CSC brings a deep understanding of the financial
services business and a collaborative culture to one of the industry's
most engaged client communities. For more information, visit www.csc.com/financialservices.
About CSC
CSC is a global leader in providing technology-enabled business
solutions and services. Headquartered in Falls Church, Va., CSC has
approximately 98,000 employees and reported revenue of $16.0 billion for
the 12 months ended Dec. 30, 2011. For more information, visit the
company's website at www.csc.com.
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CSC
Marian Kelley
Director, Media and Analyst Relations
Financial
Services Group
512-275-5722
mkelley3@csc.com
or
Chris
Grandis
Media Relations Director
Corporate
703-641-2316
cgrandis@csc.com
© Business Wire 2012
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