Convergys : Hickory Celebrates New Leadership and Jobs

(Cincinnati, Ohio & Hickory, NC; July 2, 2015) Convergys Corporation (NYSE: CVG), a global leader in customer management, is having a site celebration to welcome the new site director, Fred Singleton, and the open opportunities at Convergys. Fred began his career as a customer service representative, and has worked his way up to Site Director. Convergys is proud to have Fred as part of our leadership team, and defining that at Convergys you can make a job into a career.

The celebration will begin at 7:30 AM on Tuesday, July 7, when local community partners and employees will be in attendance for the celebration.

If you are unable to join the celebration on Tuesday, and are interested in learning more about Convergys visit www.careers.convergys.com anytime, from any smart phone or tablet.

"I am excited to be a part of the Convergys team. We're currently looking for highly motivated individuals to handle inbound customer calls and customer service. Potential employees must have exemplary customer service skills, sales experience and computer literacy," said Fred Singleton, site director of the Convergys' contact center in Hickory. "Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys' customer service managers began their careers as agents, and we are known for the internal promotion of our employees."

Convergys offers on-site employees comprehensive training, competitive wages and performance and other incentives, and benefits including tuition reimbursement, medical, and dental. Convergys also offers paid and unpaid time off.

Potential candidates should possess strong communication skills, be able to listen attentively to customer needs and concerns, possess strong computer skills, and are comfortable offering new products and services. In addition, candidates should have strong computer/keyboarding skills, a high school diploma or GED, and be available to work 40 hours per week. Employment with Convergys also is contingent on the successful completion of a background check.

Convergys Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

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