Convergys : Hosts Open House in Jacksonville, Florida

Hiring 250 Technical Support Representatives

(Cincinnati & Jacksonville, FL; June 17, 2014)  Convergys Corporation (NYSE: CVG), a global leader in customer management, is hosting an open house at its contact center in Jacksonville, Florida.

Interested candidates are invited to attend the open house from 10:00 a.m. to 2:00 p.m. on Saturday, June 21 at Convergys, 8000 Baymeadows Way Jacksonville, FL 32256. You are also welcome to jump start your application before the open house, or anytime, from any smart phone or tablet by visiting our website at www.careers.convergys.com.

We are looking for highly motivated technical support advisors to handle inbound calls from customers to include communication utilizing chat technology. Potential employees must have exemplary customer service, technical, and communication skills, proficient computer literacy, and a passion for troubleshooting new technologies," said Robin Cheshire, site leader for the Convergys' contact center in Jacksonville. "Working at Convergys as a technical support advisor may serve as a great stepping stone to a career in operations management, IT, recruitment, or training. In fact, more than 70 percent of Convergys' managers began their careers as agents, and we are known for the internal promotion of our employees."

As part of the Jacksonville business community since 1983, Convergys encourages its employees to support the local community in which they live and work. Employees in Jacksonville have participated in a number of community initiatives, including the PACE Program for Girls, Relay for Life, the American Diabetes Walk, American Heart Association Walk, and clothing drives benefiting the City Rescue Mission.

Convergys offers on-site employees comprehensive training, competitive wages and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.

Job satisfaction also is recognized at the team level with a number of incentives and contests that reward talent and accomplishments. Employees receive incentives for top performance and a variety of other areas that help nurture a professional, yet fun and exciting environment.

Employment with Convergys is contingent on the successful completion of a background check and drug screening.

About Convergys
Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe.  We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling.  We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit www.convergys.com to learn more about us.

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

Media Contact:
Brooke Beiting
Media Relations
513.784.4951
brooke.beiting@convergys.com