October 5, 2015

CSX is recovering from historic levels of rain over the weekend in the Carolinas. Several branch lines and at least two major lines have been impacted by flooding and downed trees. CSX crews are working to restore normal operations but the risk of additional rain and flooding continues.

While Amtrak has suspended passenger operations between Richmond and Jacksonville, freight continues to move in most areas although somewhat slowed by the conditions. Some local customers in the region may not be able to be served until all tracks are restored to service. As always, our main priority is the safety of our employees and the needs of our customers.

The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279). Customers can sign up on ShipCSX to automatically receive service advisory notifications.

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