Datacentrix Holdings : Department of Cultural Affairs and Sport, Western Cape Archives and Records Service leads the way in ECM
09/18/2012| 03:42am US/Eastern
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Department of Cultural Affairs and Sport, Western Cape Archives
and Records Service leads the way in ECM
[Cape Town, 18 September 2012] -
The Western Cape Archives and Records Service of the
Western Cape government's Department of Cultural Affairs
and Sport (DCAS) is increasing the efficiency and
effectiveness of its records management, with the assistance
of Datacentrix, a provider of high-performing and secure ICT
solutions.
Says Jolanda Hogg, head of Western Cape Archives and Records
Service: "As the custodians of our heritage, the Western
Cape Archives and Records Service is the regulatory body for
managing the records of the Western Cape and, in addition,
provides a records management advisory service to all local
departments. As such, we have taken the step to set the
standard in electronic records management by appointing
Datacentrix to implement an enterprise content management
(ECM) system, using the OpenText ECM suite."
This implementation has, as its starting point, a baseline
installation of the ECM solution, with a file plan for the
capture, storage and management of corporate content within
the Western Cape Archives and Records Service. As a first
step in setting these standards, it is working closely with
Datacentrix to create the capacity to convert its paper
records into digital images for the facilitation of safe
storage, quick retrieval and proper records management
throughout the document's life cycle.
According to Trish Dicks, national strategy manager: ECM
public sector at Datacentrix, an OpenText global alliance
partner, all processes within the Western Cape Archives and
Records Service are being mapped, so that each one can be
aligned to the relevant area of the file plan and appropriate
taxonomies created, based on these processes.
"In addition, a permissions model has been drawn up
providing a framework on how access to information will be
controlled to include only authorised people," she
explains.
"The implementation aims to facilitate the capturing of
electronic content and make retrieval as easy as entering a
keyword and clicking a button. In this way, users will be
able to retrieve content at their desks, and multiple users
will have access to the content at the same time, all while
permissions set up within the system will ensure that
information security is maintained."
Datacentrix is currently working closely with various members
of the Western Cape archives team in order to successfully
implement this project. This includes ensuring that all those
involved are fully equipped and trained to better meet the
needs of its clients making use of the ECM solution's
functionality and electronic storage and retrieval of
documentation.
Datacentrix
Since listing on the JSE Stock Exchange in 1998, Datacentrix
has become one of South Africa's leading empowered
services-led solution integrators. The company's focus is
the provision of infrastructure and business solutions,
including cloud computing, high-end storage and security, as
well as outsourcing and other related IT services, to the
country's public and private sectors. Datacentrix is
currently one of the most highly skilled and certified
business partners for a number of leading international and
local vendors.
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