Dr. Markus Kückelhaus is Director Research & Development, DHL Customer Solutions & Innovation and leads the Trend Research Team at DHL.

Markus Kückelhaus has been DHL's innovation team director since August 2012. Previously he worked with DHL as a consultant, supporting the development of a Group-wide innovation system and implementing strategies and business models for innovation initiatives. His career also includes positions as Head of Controlling for the biggest German DIY retailer OBI, Principal at CTcon Management Consulting and lecturer at the WHU Graduate School of Management in Koblenz as well as the Victoria-University of Wellington. He studied Economics at the University of Bonn/University of Wisconsin and completed his PhD at the WHU Graduate School of Management in Koblenz.

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