DHL has celebrated the perfect delivery in June.

'Over the last few years, DHL Express has made a number of investments in our global network to consistently improve our service quality,' said Ken Allen, CEO, DHL Express. 'In March this year, we registered the highest on-time delivery performance on record in every region. At the same time, however, we had no idea that this would be followed by an even more significant company landmark in June - the culmination of the perfect delivery. And this was despite the fact that we picked up the cargo more than two years ago, in February 2014.'

'When we undertook the pick-up and loaded the cargo onto a Boeing 767 freighter at Chengdu Airport on February 22, 2014, around three quarters of the hard work had already been done,' said Dong Ming Wu, CEO, DHL Express China. 'There had already been weeks of planning involving a dedicated team of over 20 DHL specialists in network planning, customs and certification, ground handling and ground transportation, working across at least five countries. Despite the fact that we still had 8,000 kilometers to cover before making the final delivery, we were already confident that our network would play its part to perfection in this complex, long-term project.'

'After a short stop-over in the Middle East, where the cargo could be inspected by specialists and the traveling party even took the opportunity to refuel, we touched down at Brussels and were met by a ceremonial water salute from the airport fire service. With a crowd of onlookers, including Belgian Prime Minister Elio Dirupo and the Chinese Ambassador to Belgium Mr Liao Liqiang, the tension was unbearable, but the offload couldn't have gone more smoothly,' said Charlie Dobbie, Executive Vice President, Network Operations & Aviation, DHL Express. 'The fact that we had dedicated a freighter with a capacity of more than 60 tons to move just over 300kg was a testament to just how precious and sensitive this cargo was and how we can pander to even the most challenging customer requests.'

Deutsche Post AG published this content on 09 June 2016 and is solely responsible for the information contained herein.
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