Eaton : Launches Remote Diagnostics Tool for Automated Transmissions

HANNOVER, GERMANY … Power management company has launched IntelliConnect™, a suite of connected solutions designed to improve a fleet's uptime and efficiency and reduce the total cost of ownership. The initial module in the suite, IntelliConnect Remote Diagnostics, provides near real-time monitoring of vehicle fault codes helping fleets increase vehicle uptime by reducing unplanned downtime through faster repair diagnosis. The announcement was made here today at the 66th IAA Commercial Vehicles Show.

Designed for Eaton automated and automatic transmissions, IntelliConnect Remote Diagnostics provides users with customized delivery of information through email alerts, the Navistar OnCommand Connection portal, an existing telematics portal, or through Eaton's web site www.EatonIntelliConnnect.com. Once the monitoring data is received, Eaton's vehicle system experts create comprehensive action plans that extend beyond just reading transmission fault codes. Using a holistic systems approach, Eaton looks at data from other vehicle components to determine potential root causes and solutions.

Eaton is partnering initially with Omnitracs LLC - a mobile fleet management software and technology provider - by integrating its data to support IntelliConnect. Plans are to offer IntelliConnect via other telematics providers in the future.

'IntelliConnect is about seamlessly connecting our customer's data with Eaton's deep vehicle knowledge, and providing solutions that reduce the amount of time a customer will need to diagnose a problem and repair a vehicle,' said Gerard Devito, chief technology officer, Eaton Vehicle Group. 'Omnitracs Fault Monitoring application easily creates the link that our customers need to access the benefits that only we can provide for Eaton transmissions.'

'Today, fleets are overwhelmed with an enormous amount of truck information they don't always have the means to interpret,' said Rich Glasmann, vice president, OEM Strategy, Sales and Marketing, Omnitracs. 'Omnitracs' Extended Fault Monitoring application enables Eaton's Intelliconnect to provide a proactive approach to Automated Transmission maintenance and repair while augmenting the value we provide to our mutual customers. This partnership further emphasizes Omnitracs' commitment to developing critical solutions that help fleets operate more efficiently.'

IntelliConnect will optimize the features of the Fault Monitoring application with immediate diagnosis and prioritization of transmission system fault alerts. By delivering vehicle information about the problem and expert guidance within seconds, fleet maintenance and operations management will be informed of root causes quickly to enable them to take proactive steps to fix a problem thereby reducing fleet maintenance and repair costs. The system will be supported by Eaton's Roadranger 24/7 call center.

Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com.