The southeast U.S. is experiencing extremely cold weather, which may delay pickup or delivery of your shipments.

If your business is affected, eBay will automatically protect your Seller Performance and your late shipment rate will not be impacted under these conditions:

  • Your ZIP code has been identified by the three major shipping carriers: USPS, UPS, FedEx.
  • Tracking data shows your shipment was delayed or not delivered due to this weather event.

Please note: you may see late shipments due to this weather event on your seller dashboard, but they will be removed before the seller evaluations occur on the 20th of each month.

If you are unable to ship, we recommend communicating with your buyers to let them know the situation.

We will continue to monitor the weather and carrier updates in the Southeast and other regions and will update Seller News as needed.

As always, please stay safe, stay warm and thank you for selling on eBay.

eBay Inc. published this content on 04 January 2018 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 04 January 2018 17:44:07 UTC.

Original documenthttp://community.ebay.com/t5/Announcements/eBay-Will-Extend-Seller-Protection-Due-to-Extreme-Weather-in-the/ba-p/27946360

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