Joy Falotico is chief operating officer, Ford Motor Credit Company, and vice president of Ford Motor Company, effective Jan. 1, 2016.

In this role, Falotico is responsible for leading Ford Credit's global operations in the Americas, Asia Pacific, Europe and Middle East and Africa. She also leads marketing, sales and brand, business center operations and insurance operations. She is a corporate officer and reports to Bernard Silverstone, chairman and chief executive officer of Ford Motor Credit Company and a group vice president of Ford Motor Company.

In her previous position, Falotico was executive vice president, Ford Credit Marketing, Sales, Americas and Strategic Planning. She had been responsible for marketing and sales globally, and business operations in North and South America since January 2013, with global strategic planning responsibilities added in January 2015.

At Ford Credit since 1989, Falotico has served in a number of senior-level positions, including an assignment as executive vice president of Ford Credit North America, responsible for the company's business in the U.S. and Canada, its largest regional operation.

She has served as vice president of U.S. Sales Operations and as vice president of global Marketing. Before that, Falotico had pan-European responsibility for customer and dealer service operations and risk management for Ford Credit Europe.

Falotico serves on the American Financial Services Association (AFSA) board of directors and executive committee. She has been chair of the AFSA Vehicle Finance Division Board since January 2014.

Falotico was recognized by Automotive News as one of the 100 Leading Women in the North American Auto Industry in 2010 and 2015.

Born in 1967, Falotico holds a bachelor's degree in business administration from Truman State University and a master's degree in business finance from DePaul University.

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