Log in
E-mail
Password
Remember
Forgot password ?
Become a member for free
Sign up
Sign up
Settings
Settings
Dynamic quotes 
OFFON

4-Traders Homepage  >  Equities  >  Tokyo  >  Fujitsu Ltd    6702   JP3818000006

SummaryChartsNewsAnalysisCalendarCompanyFinancialsConsensusRevisions 
News SummaryMost relevantAll newsSector newsTweets 

Fujitsu : migrates Leaders’ Quest to Salesforce CRM

share with twitter share with LinkedIn share with facebook
share via e-mail
0
03/19/2012 | 12:33pm CEST

Fujitsu UK & Ireland


Cloud-based solution enables not-for-profit organisation to streamline international leadership experiences

London, 19th March 2012 - Fujitsu has migrated Leaders' Quest to a Salesforce CRM solution, enabling the international leadership experience organiser to move to a globally accessible Cloud-based customer management system.

Leaders' Quest is a social enterprise committed to improving the quality of leadership in the world. It takes senior leaders from all sectors on 'Quests' to countries such as India, China, Brazil, Turkey, the UK, USA and parts of Africa for a wide range of experiential visits to companies, institutions and local communities - from mining corporations, factories and universities, to slum and rural communities. Typically, for a week, participants engage with people from all walks of life to explore opportunities, challenges and purpose for themselves and their organisations.

The company previously used a fragmented set of offline and online tools to manage these Quests, organise flights, excursions and hospitality. Customer data was stored in servers based within the company's UK office and accessed by a limited number of trained Leaders' Quest staff in India, China and the US. Slow uplink speeds, combined with inefficient web access, resulted in staff looking to third party applications such as Dropbox or simply email to share information. Important data was spread out and became unobtainable from any central point - either being stored in inboxes or in folders on desktops.

Leaders' Quest identified a need to converge functionality of such applications into a single, company-wide standard. The company's JustGiving department had already implemented Salesforce CRM with good results, so Leaders' Quest chose to migrate its other departments with the help of the Salesforce.com Foundation and Fujitsu.

The Salesforce.com Foundation enables not-for-profit companies to obtain discounted or free licenses to use its products. This appealed to Leaders' Quest due to the relatively small budget available to the project. Fujitsu was engaged to implement the Salesforce CRM solution and designed a tailored portal that, rather than entirely changing Leaders Quest's processes, built on them to make them more efficient.

Diane Richards, Quest programmes manager at Leaders' Quest, said: "We were recommended Fujitsu as we were on a budget, and needed to work with a company whose expertise would allow us to quickly build a bespoke, effective CRM system. Fujitsu got it from day one; their representatives instantly understood what we needed and helped us craft the solution we required. The company has been invaluable, not only during the planning and roll-out stages but in aftercare service too."

Previously, all new registrants had to fax or email an application form to join a Quest, but with Salesforce CRM customers are able to complete registration forms online, freeing up staff time. Leaders' Quest is now looking to implement a full self-service portal, enabling customers to check course information and flight details directly from the website.

Richards continued: "The real game-changer for us has been Salesforce's collaboration tools; rather than sending emails with attachments back and forth, we can discuss and amend documents in real-time in the Cloud."

Mark Peplow, senior consultant at Fujitsu UK and Ireland, said: "The Salesforce.com Foundation is ideal for not-for-profit organisations that want to work more effectively with their customers without spending a large amount of money on a new CRM system. In Leaders' Quest's case, the inclusion of a customer self-registration system and, soon, a more advanced self-service portal, has really cut down man hours required to input information into the database - while moving to a Cloud solution has also saved money on internal server maintenance costs. For many organisations, a move to the Cloud makes any server very much a legacy item."

Fujitsu offers a range of services for business-critical applications including CRM. Fujitsu also offers information management and application outsourcing services and works with other providers such as Microsoft, Oracle and SAP.

About Fujitsu

Fujitsu is a leading provider of ICT-based business solutions for the global marketplace. With approximately 170,000 employees supporting customers in 70 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.6 trillion yen (US$50 billion) for the fiscal year ended March 31, 2010.www.fujitsu.com

Fujitsu UK and Ireland is a leading IT systems, services and products company employing 11,400 people with an annual revenue of £1.7 billion. Its business is in enabling its customers to realise their objectives by exploiting information technology through its integrated product and service portfolio. This includes consulting, applications, systems integration, managed services and product for customers in the private and public sectors including retail, financial services, telecoms, government, defence and consumer sectors.http://uk.fujitsu.com

Press Contacts

James De Vile

Harvard PR
Tel: + 44 (0) 20 7861 2832
E-mail:teamfujitsu@harvard.co.uk


Graham Goulden

Fujitsu UK and Ireland
Tel: + 44 (0) 843 354 9568
E-mail:graham.goulden@uk.fujitsu.com



distributed by

This press release was issued by Fujitsu Ltd. and was initially posted at http://www.fujitsu.com/uk/news/pr/fs_20120316.html . It was distributed, unedited and unaltered, by noodls on 2012-03-19 12:29:29 PM. The issuer is solely responsible for the accuracy of the information contained therein.

share with twitter share with LinkedIn share with facebook
share via e-mail
0
Latest news on FUJITSU LTD
01:31p FUJITSU : Smallest-ever Fujitsu PRIMERGY Leads New Server Line-up Designed for D..
04:00a FUJITSU : and VMware Expand their Strategic Collaboration to Offer IoT Solutions..
03/29 FUJITSU : Rural Broadband Catches Urban
03/29 NOTICE OF CHANGE IN TERMS OF TENDER : 9867) Shares
03/29 FUJITSU : Joins EICC, a Global Corporate Social Responsibility Coalition
03/29 FUJITSU LIMITED : ex-dividend day for final dividend
03/28 FUJITSU : Announces University Graduate Recruitment Plans for Fiscal 2018
03/28 FUJITSU : Lenovo to delay PC business integration
03/28 FUJITSU : Tech seen to solve some PHL problems
03/24 FUJITSU : Targets SD-WAN at Smaller-Sized Businesses
More news
Sector news : IT Services & Consulting - NEC
03/21 Google and sister company to offer cyber security to election groups
03/15 Bosch sticks to own technology in face of Intel-Mobileye merger
03/15 Washington Post software deal a double win for Bezos
03/13DJHow AI Is TransformING the Workplace -- WSJ -2-
03/13DJHow AI Is TransformING the Workplace -- WSJ
More sector news : IT Services & Consulting - NEC
News from SeekingAlpha
03/23 Fujitsu and Lenovo reportedly delay integration of PC operations
03/07 Restructuring The Business Could Unlock Meaningful Value For Fujitsu
01/03 TESLA'S ACE IN THE HOLE : 1.3 Billion Miles Of Data And Counting
2016 Denso makes strategic autonomous driving play
2016 CONSTRUCTING A PURE ALPHA JAPAN PORT : Portable Alpha In A Negative Interest Rat..
Advertisement
Financials ( JPY)
Sales 2017 4 501 165 M
EBIT 2017 132 800 000 M
Net income 2017 90 218 M
Debt 2017 135 462 M
Yield 2017 1,25%
P/E ratio 2017 15,77
P/E ratio 2018 11,43
EV / Sales 2017 0,35x
EV / Sales 2018 0,36x
Capitalization 1 419 825 M
More Financials
Chart FUJITSU LTD
Duration : Period :
Fujitsu Ltd Technical Analysis Chart | 6702 | JP3818000006 | 4-Traders
Full-screen chart
Technical analysis trends FUJITSU LTD
Short TermMid-TermLong Term
TrendsBullishBullishBullish
Technical analysis
Income Statement Evolution
More Financials
Consensus
Sell
Buy
Mean consensus OUTPERFORM
Number of Analysts 14
Average target price 747  JPY
Spread / Average Target 8,9%
Consensus details
EPS Revisions
More Estimates Revisions
Managers
NameTitle
Tatsuya Tanaka President & Representative Director
Masami Yamamoto Chairman
Kazuhiro Igarashi Head-Business Operations Group
Hidehiro Tsukano CFO, Director & Senior Managing Executive Officer
Shingo Kagawa CTO & Senior Managing Executive Officer
More about the company
Sector and Competitors
1st jan.Capitalization (M$)
FUJITSU LTD5.60%12 766
ACCENTURE PLC3.29%78 289
TATA CONSULTANCY SERVI..2.71%74 190
NETEASE INC (ADR)31.57%37 546
VMWARE, INC.16.65%37 530
INFOSYS LTD2.76%36 325
More Results