Gas Natural SDG : Fenosa launches new customer profile-adapted electricity and gas tariffs for the liberalised market

• The singer Loquillo features in the new advertising campaign by the company to publicise its new tariffs, which it launched yesterday.

• The power company is offering four tariff options - Flat Rate, Stable, Flexible and Eco - to match the various consumer profiles that exist in the market.

• GAS NATURAL FENOSA commercialises natural gas and electricity, as well as added-value products related to energy supply, throughout Spain. At present, the multinational company has 12.2 million active gas, electricity and maintenance service contracts.

GAS NATURAL FENOSA is updating its product portfolio for the liberalised market in order to offer customised electricity and natural gas tariffs to match the consumption profile of different customers. The company is reformulating its portfolio with the Flat Rate, Stable, Flexible and Eco Tariffs, which meet the needs of each user depending on their usage habits, their preferred payment method, when they use energy and their interest in consuming renewable energy.

According to the Director of the Residential Retail Business Market of GAS NATURAL FENOSA, Carlos Escòlies, 'the new offer of products from the company responds to a demand from customers who want more advice and customised tariffs. Our users are changing and our value offer is changing with them'.

TheFlat Rate Tariffhas been designed for those customers who want to control their energy spending, given that customers on this tariff pay the same amount each month. There are five types of flat rate tariff based on the contracted consumption figures. If the user does not exceed the annual limit set for their tariff type, they receive one free monthly period the following year.

Under the Stable Tariff, customers enjoy the peace of mind from knowing that the KWh price for electricity or natural gas will not fluctuate over the term of the contract, which can be 12 or 24 months. With this tariff, customers pay for what they consume and receive a 5% discount on the part of their bill (fixed or variable) most convenient for them.

The Flexible Tariff for electricity adapts to customers' pace of life. Users choose the best price for the times of day at which they consume the most. There are two types of Flexible Tariff - Night-time Flexible Tariff and Three-hour Flexible Tariff - based on the schedule chosen.

Finally, the product portfolio includes an Eco Tariff, which has a fixed kWh price for 12 months and guarantees that all energy comes from renewable sources by means of the GDO certificates issued by the National Markets and Competition Commission.

All the information on the new tariffs and their terms and conditions can be found at gasnaturalfenosa.es/es/Hogar.

Media campaign featuring Loquillo

In order to publicise the new tariff portfolio, GAS NATURAL FENOSA has launched a five-week national advertising campaign on television, in the press, on the radio and on the Internet.

Featuring Loquillo, the campaign shows the rock singer at her most family-orientated as she transforms her iconic 1980's hit 'El ritmo del garaje' into a lullaby. The goal of the campaign is to highlight the passage of time - which changes in the same way as our energy needs do - and to show that the company has different tariffs to better suit each period of time.

Retail energy commercialisation

GAS NATURAL FENOSA commercialises natural gas and electricity, as well as added-value products related to energy supply, throughout Spain. At present, the multinational company has 12.2 million active gas, electricity and maintenance service contracts. Furthermore, it is a pioneering company in the integration of joint gas and electricity supply, with over 1.5 million households in Spain with contracts for both energies, of which a large number also receive a maintenance service.

Barcelona, 14 November 2016.

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