- Creation of a 'digital' hospital with the use of new technologies

- Upgrade of nursing services, improvement of patient satisfaction, reduction of operative costs, productivity increase

ΟΤΕ has transformed the Papageorgiou General Hospital in Thessaloniki into a 'smart' digital hospital, with the application of innovative IT solutions and the use of products and solutions by Cisco. Hence, the hospital further improves its services' quality to its patents and ensures more effective performance thanks to new technologies.

ΟΤΕ and Cisco have installed at the Papageorgiou General Hospital wireless systems of voice and data transmission, allowing the staff's authorized access to the hospital's information systems via tablets or smartphones. Cisco's wireless infrastructure supports all the security, quality and high performing characteristics in data transmission, thus facilitating the staff's workload, while offering Internet access to both patients and visitors.

The two companies also proceeded with the installation of a new IP phone center in the hospital, as well as its interconnection with the existing one. This unified infrastructure, for data and telephony via Internet, also improves the hospital's internal communication effectiveness, as the staff may accept internal calls to their smartphones, while also drastically reducing the telecommunication costs.

Furthermore, ΟΤΕ and Cisco offer Location Base Services of the hospital's significant assets, via the use of RFID tags (Radio Frequency Identification), which allow their monitoring in real time, with a 1-meter location accuracy, thus minimising the cost of consumables and mobile asset monitoring.

Finally, in every hospital bed has been installed a touch-screenbedside terminal, operating as entertainment, information and support device for patients and visitors, as well as a work tool for the hospital's nursing, medical, and administrative staff. These devices improve the offered services to patients, reduce waiting times, and increase HR productivity.

For the implementation of this project, ΟΤΕ Group and Cisco were presented with the GOLD award at the 2015 BITE (Business IT Excellence) Awards, for the category 'Extrovert Information System & Web Applications/Services'.

About the Business IT Solutions of the ΟΤΕ Group

Through is intense activity in the IT Integration sector, and having struck strategic collaborations for the implementation of complex ICT projects, the OTE Group is a choice partner for businesses in search of modern solutions in the health, tourism, data security, energy, data center, cloud and Machine 2 Machine sectors.

About Cisco

Cisco, a pioneering company in Telecommunications and Networks, specializes in solutions in the healthcare sector via the Connected Health Framework Architecture, thus offering innovative services to both the healthcare entities and patients. The company assists with the simplification of healthcare communications with the use of an interoperable technologies network, better connecting patients with the medical personnel and other healthcare stakeholders. Cisco solutions interconnect critical data, people and knowledge, aiming to improve the overall healthcare experience. Cisco's vision is an interconnected health ecosystem, assisting in the creation of an infinite world of health.


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