For Release: 04/05/2012
UPPCO Customers Risk Losing Electric Service Soon
Ishpeming, MI - Upper Peninsula Power Company (UPPCO)
reports that nearly 2,500 of its customers are four months
or more behind on their utility bills. Those customers
could face disconnection of their service soon unless they
make payments or arrangements.
"This year, the number of customers past due is about
the same as last year, but the amount owed is a little
higher," said Tom Russell, spokesperson for UPPCO.
"We don't want to disconnect service to customers
who are behind, but unless we come to an arrangement with
them, disconnection is a good possibility." UPPCO
disconnected service to around 1,700 customers in 2011.
"We owe it to our good-paying customers to be diligent
in our efforts to collect," he said.
Russell urge customers who are behind and have not yet
contacted the utility to do so right away by calling (866)
215-5812. Waiting until near the end of the winter will
make it more difficult to make arrangements to keep service
on, he said. "Those customers who contact us early to
make arrangements may find we're more flexible with
payment options than those who wait," he said.
Customers who struggle with winter bills could choose the
UPPCO Budget Billing program, in which they pay an average
bill monthly rather than seasonal high and low bills. UPPCO
also has electronic options for payment listed on its
Options include automatic monthly withdrawal from bank
accounts, as well as one-time payments.