Jan. 13--The busiest airline operating out of Boston'sLogan International Airport, JetBlue, is also America's worst, according to a Wall Street Journal assessment of which of the country's major flight companies give their customers the worst headaches.
An uptick in delays and cancelations were behind the undoing of JetBlue, "usually middle-of-the-pack performer," the newspaper writes.
JetBlue ranked at the bottom -- number 8 of 8 -- in "on time arrivals" and "extreme delays" and was near the bottom in "two-hour tarmac delays," "involuntary bumping" and "canceled flights" on the Journal's 2017 Airline Scorecard.
Because weather plays so much a factor in cancellations and delays, and JetBlue flies high concentrations of flights out of Northeastern airports, the company pointed to a doubling in the number mandatory slowdowns issued by air-traffic control in New York this year by way of explaining its slide in the rankings.
On Christmas day, a JetBlue Airways plane unexpectedly drove off the taxiway and into the grass, hurting no one but requiring a response from city firefighters to move the plane and assist passengers in getting off.
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