The nectar/HTS solution is one of the only hosted platforms founded on Avaya's industry leading IP telephony technologies. The Avaya telephony platform enables nectar/HTS to deliver hundreds of leading enterprise features at a fraction of the cost.
With nectar/HTS, small and medium sized businesses -- and enterprise customers -- gain considerable business benefits using advanced telephony communications.
"The nectar/HTS offering delivers a compelling solution that enables businesses to transform the way they communicate," said Joseph Fuccillo, President and Chief Technology Officer for Nectar. "With nectar/HTS, businesses of any size can take advantage of feature-rich services and comprehensive survivability at an affordable price."
Fuccillo notes that companies are embracing the nectar/HTS platform because the service eliminates large upfront equipment expenses, simplifies system management, and provides unified and predictable billing.
Client Side Survivability Differentiates nectar/HTS
The hallmark of nectar/HTS is the optional Client Side Survivability feature inherent in the service's engineering. In the event of a complete network outage, the customer's local equipment acts as a full-function back-up phone system with dial tone provided by local Plain Old Telephony Service (POTS) lines. This unique offering affords the client maximum system uptime for critical voice applications. In this fail-over scenario, customers maintain 100% feature parity while disconnected from the HTS main telephony servers. Notably, business critical features such as voicemail, bridged appearances, mobility, complex call coverage and call screening (with hold queues) are maintained in the event of a network outage.
Other Industry-First Innovations with nectar/HTS
Bring your own dial tone (BYOD(TM)) allows customers to maintain existing carrier PRI, T1 and POTS line communications while still gaining the additional benefits of the nectar/HTS value proposition.
The nectar/HTS platform also delivers unmatched investment protection and migration flexibility. Customers can seamlessly migrate to a premise-based solution while maintaining their investments. Because the nectar/HTS platform is founded on industry leader Avaya's telephony technologies and open standards, the survivable customer premise equipment can easily become a fully functional IP PBX.
With a premise-based IP PBX system, Nectar's Converged Management Platform (CMP) delivers full outsourced management for superior support.
Fuccillo adds, "When we looked at the market a few years back, we saw an opportunity to deliver the most flexible IP Telephony solution in the industry. With nectar/HTS, customers benefit from the value of IP Telephony and convergence while the experts at Nectar deliver the solution for them. This flexible platform enables businesses to take advantage of hosting, hybrid with BYOD(TM) or fully managed premise-based solutions all while lowering capital expenditures and providing the best TCO and ROI for their business."
Credit information specialists CMA Benefit from nectar/HTS
CMA, credit information specialists with offices in New York and
"With nectar/HTS, we leverage advanced communications features throughout
our organization without having a costly premise-based system," said CMA's
CMA's
"The very foundation of Nectar's service offerings is to provide our
clients with the tools they need to communicate better," said
About Nectar Services Corp
Nectar Services Corp (www.nectarcorp.com), formally AGN Networks, is an IP communications and management services provider that preserves customer investments in existing telecommunications systems while transitioning to VoIP. Nectar, a subsidiary of Juma Technology Corp (OTC Bulletin Board: JUMT), provides Enterprise Session Management (ESM), Hosted Telephony Services (HTS) and a Converged Management Platform (CMP). Nectar's innovative solutions deliver significant cost savings, inherent business continuity, intelligent call-routing and the centralization of both applications and management.
SOURCE Nectar Services Corp