- New Role Strengthens Kenexa as a Leader in Customer
Service Excellence -
WAYNE, Pa. (Feb. 2, 2012) - Kenexa (NYSE: KNXA), a global
provider of business solutions for human resources, today
announced that Andrew Goldschmidt has been named chief
customer officer. By promoting Goldschmidt to CCO, Kenexa
solidifies its commitment to providing outstanding customer
service to its clients.
In his new role, Goldschmidt will oversee customer
experience, retention and overall satisfaction for Kenexa's
roster of clients, which includes many Fortune 500
companies.
Since 2008, Goldschmidt has led Client Services for
Kenexa's Recruitment Process Outsourcing business unit. He
was responsible for managing customer satisfaction,
cross-selling services, account growth and renewals.
"Andrew has proven to be a true leader who focuses his
talents on helping clients improve their businesses," said
Rudy Karsan, chief executive officer at Kenexa. "Since
Andrew has been a part of the RPO leadership team, the
division has grown in size, expanded its range of scope and
services and, most significantly, grown in stature within
our industry."
Goldschmidt joined Kenexa in 1996 and worked with the
organization's insurance and financial services sector. He
also served as a program director for Kenexa's earliest RPO
clients, including Corning, Pfizer and Rohm & Haas.
Information about Kenexa can be found at http://www.kenexa.com.
About Kenexa
Kenexa (NYSE: KNXA) helps drive HR and business outcomes
through its unique combination of technology, content and
services. Enabling organizations to optimize their
workforces since 1987, Kenexa's integrated talent
acquisition and talent management solutions have touched
the lives of more than 110 million people. Additional
information about Kenexa and its global products and
services can be accessed at www.kenexa.com. Follow Kenexa
on Twitter: @kenexa
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Media Contact:
Mark Derowitsch
Kenexa
(402) 419-5216
Mark.derowitsch@kenexa.com
