Maintel : Partner Services experiences record growth in 2016

Partner Services arm grows by 63 per cent after transformative year

London, 28th March 2017: Maintel Partner Services, the indirect and channel sales division within Maintel (LON:MAI), has announced organic growth of over 63 per cent in new business in 2016, making it the fastest growing area within the Maintel group.

Maintel Partner Services provides Maintel's channel partners with the resource and expertise they need to win critical service and support business around unified communications, contact centre, workforce optimisation and networking technologies.

The group provides access to over 400 technical and support staff in the UK alone. These include the largest concentration of accredited engineers across the Avaya portfolio, technical staff covering leading vendors including Genesys, CallMedia, Palo Alto and Red Box, and a vast range of legacy telephony environments.

Chris Bain, Director of Maintel Partner Services, said: 'Our dedicated channel team has achieved great things in the past year - exemplified by our sales growth, which is down to understanding our channel partner's needs, providing an excellent service from beginning to end, and delivering on our promises'

'Maintel Partner Services enables our channel partners to sell a wider portfolio, to retain more business with their customers, and we provide a one-stop-shop to channels, telcos, System Integrators and Outsourcers. In 2016 alone we worked with over 90 channel partners on thousands of end-customer requirements in the UK and internationally. With our unique partner network, we can manage projects and guarantee SLAs across the globe'.

About Maintel Partner Services

Maintel Partner Services is a gateway to accessing the resource and expertise required to win critical service and support business in UC, contact centre, workforce optimisation and networking technologies.

We provide professional and managed services across the UK and internationally, covering the full scope of engineering, installation, consultancy, maintenance and support services for enterprise communications.

Through our global service provider network we manage projects and SLAs for customers around the world, allowing you to broaden your service portfolio with the confidence that our people, skills and industry accreditations can help you deliver to customers.

With a nationwide fleet of over 400 technical and support staff, Maintel Partner Services offers everything from basic break/fix services through to fully-managed support wraps with guaranteed SLAs.

Our operations team supports over 7,000 global customers around the clock at over 30,000 sites. We work with you to ensure service levels are met - from on-premise fix guarantees to hosted AAS deployments and Maintel's market-leading partner cloud environment.

Maintel Partner Services is part of Maintel, a fast-growing provider of managed communications services for the public and private sectors, both in the UK and internationally.

Find out more at www.maintel.co.uk/partner-services.

For more information please contact:

Tom McMahon/Hugh James
LEWIS Communications
Tel: 020 7802 2626
Email: maintel@teamlewis.com