Melia Hotels International : The Gran Meliá Palacio de Isora Hotel in Tenerife named Best Family Resort in Spain at the World Travel Awards

The Gran Meliá Palacio de Isora Hotel has earned a reputation as one of the best resorts in Europe, and has now been acknowledged as the Best Family Resort in Spain at the World Travel Awards, designed to recognise excellence in the best hotels in the world. After 8 years of constant success, the hotel has now won all of the most prestigious hotel industry awards both in Spain and in Europe.

Located in the south of Tenerife, the Gran Meliá Palacio de Isora has a 400-metre long seafront facade, which joins a unique promenade lined with an attractive and wild combination of volcanic beaches, rocky cliffs and native plants. The hotel provides over 7,500 square metres of swimming pools, including an infinity pool that is the largest saltwater pool in any hotel in Europe. The pool runs parallel to the seafront, visually merging with the sea, and offering a multitude of different ambiences for adults and families. The Gran Meliá Palacio de Isora also offers impressive views of the sea and the island of La Gomera from its palatial designer towers.

In addition to its exceptional design and facilities, the World Travel Awards cited the unique vacation experience offered by the hotel, with services specially designed for family vacations, such as the personalized service available through the Red Level for Families.

Red Level for Families includes a Family Concierge service that helps families plan their activities and entertainment during their stay to ensure they enjoy such an important part of the resort experience to the full. The Red Level for Families service also allows access to exclusive private areas, such as the hammock area by the family pool or the Red Level Family Lounge. In addition, there is a 'Mar de Nubes' (Sea of Clouds) service for children, with areas specially designed for children between 4 months and 12 years old, designed to enhance the experience for both children and adults by offering them their own private space.

This leading resort in the family vacation segment also offers versatile services for other types of guests. In addition to the services and facilities for adults and families, the hotel also provides extensive facilities for meetings and events, including 1,200m2 of flexible and adaptable space, four meeting rooms and secretarial space. The facilities are supported by an expert team of event planners with Meeting Professional certification granted by the Convention Industry Council, an international organization dedicated to the events and congress market.

Under the Gran Meliá brand, the company is a leader in the luxury hotel market, with highly-admired city hotels such as the Gran Meliá Palacio de los Duques (Madrid), named Best Hotel in Europe, the Gran Meliá Rome, Gran Meliá Colón (Seville) and Gran Meliá Fenix (Madrid), and some of the best resorts in the world, such as the Gran Melia Palacio de Isora, Gran Melia de Mar (Majorca) or Gran Melia Don Pepe (Marbella).