Netcall : AGM Statement

27 November2014

NETCALL PLC

("Netcall", the "Company" or the "Group")

AGM Statement

Netcall plc (AIM: NET), a leading customer engagement software provider, will be holding its Annual General Meeting in London at 10.30am today. At the meeting Michael Jackson, Chairman of the Company, will make the following statement:

"We have had a positive start to the year with business performance in line with market expectations. Our Liberty platform, which can be acquired as a comprehensive suite or on a modular basis, is gaining significant interest from both new and existing customers, resulting in a growing sales pipeline. Increasingly customers are purchasing a broader range of solutions across the Liberty platform and our multi-channel capabilities are particularly in demand.

"New customer wins include West Mercia Housing Group and Hitachi Capital.

"Our levels of recurring revenue combined with a strong pipeline and an enhanced product suite give the Board confidence in achieving a successful outcome for the full year."

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About Netcall plc

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling business process solutions for end-to-end customer engagement, incorporating intelligent contact handling, workforce optimisation, business process management and enterprise content management. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 700 organisations in both the private and public sectors. These include two thirds of the NHS Acute Health Trusts, major telecoms operators such as BT and leading organisations including Interflora, Lloyds Banking Group, Interserve, Prudential, British Sugar, and Thames Water.

For further information, please consult the Netcall website: www.netcall.com.