NH Hotel : Spanish hotel chain with the...

• The efforts being made by the Company to enhance the guest experience and reposition its hotels under the scope of its business plan is translating into better user recommendations on the world's largest travel website, which has certified 30% more of its hotels as excellent in 2016 compared to previous year

• TripAdvisor's Certificates of Excellence acknowledge the quality of the hospitality offered by the various establishments on the basis of guest feedback about their direct experiences

• In just two years, the Group has virtually doubled the number of establishments awarded the highest certification and NH's hotels are currently top-ranked properties in every destination

NH Hotel Group has once again been highly celebrated by travellers on the world's most widely-used travel website, TripAdvisor, having obtained a Certificate of Excellence 2016 for 245 of its hotels. This consolidates the group's leadership position and makes it the Spanish hotel chain with the most TripAdvisor Certificates of Excellence worldwide.

In this year's edition, NH Hotel Group has managed to include 57 new hotels worldwide among the establishments most highly recommended for their hospitality excellence. These newly certified establishments join the 188 which already obtained this award in 2015. The 2016 certificates nearly double the 130 which met the popular travel platform's strict requirements in 2014.

TripAdvisor's Certificate of Excellence has emerged as a reliable indicator of the quality, service and experience offered to consumers by establishments. To earn one, a hotel must maintain a high rating, of at least four out of a possible five points, for 12 months in a row and have a minimum number of comments from real guests.

Since 2014, the year in which the Group embarked on its transformation plan, the improvements introduced across its hotels worldwide have driven a significant improvement in perceived quality. This popularity with guests is reflected in the number of the Company's establishments ranked among the top options by destination when users conduct a search on the TripAdvisor engine. Three out of every 10 of the Group hotels are in the top 10 (four out of ten in the case of the NH Collection establishments) and 52% rank in the top 30 (62% in the case of NH Collection).

'The fact that our own guests continue to rate and score our hotels so highly and that the number of properties certified as excellent is growing year after year is the best possible recognition for the hard work of so many people who strive every day to provide our guests with a memorable experience when they stay with us' says Federico J. González Tejera, CEO of NH Hotel Group, who also adds 'recognitions such as these bring us closer to achieving our vision, which is that one day, whenever anyone contemplates a trip to a city, for an overnight stay or meeting, for business or pleasure, they will always ask themselves if there is an NH at their destination'.

About NH Hotel Group
NH Hotel Group (www.nh-hotels.com) is Europe's third-ranked business hotel chain. It operates close to 400 hotels with almost 60,000 rooms in 30 markets across Europe, the Americas and Africa, including top city destinations such as Amsterdam, Barcelona, Berlin, Bogota, Brussels, Buenos Aires, Düsseldorf, Frankfurt, London, Madrid, Mexico City, Milan, Munich, New York, Rome and Vienna.