Time flies when you're saving energy. PPL Electric Utilities'
Energy Analyzer, launched in 2007 as part of a
customer-focused makeover of pplelectric.com, turns five
this month and remains a popular energy-saving tool.
As of the end of May, more than 300,000 customers have
registered and used the myPPL Energy Analyzer, which allows
the utility's customers timely access to how much
electricity they're using on an hourly, daily or monthly
basis. The Energy Analyzer also offers tips on how to use
energy wisely, be more efficient and save on utility
With the introduction of the Energy Analyzer,
PPL Electric Utilities was the first utility in
Pennsylvania and among the first nationally to track and
display daily electric use information for all of its
customers. This was made possible by the company's
deployment of advanced meters across its entire service
territory between 2002 and 2004. The meters are read
remotely with usage information securely transmitted via
power lines back to the utility.
Designed primarily for residential and small-business
customers, the Energy Analyzer gives personalized
energy-use reports and allows comparisons with the energy
use of similar homes. It also has calculators to show
customers how much energy they can save by replacing
existing appliances with more energy-efficient models. A
bill analyzer tool lets customers take a closer look at
differences between bills and understand the effects of
weather on their energy use.
"When we launched the Energy Analyzer, it was the largest
data collection in the utility's history," said Tom
Stathos, director of Customer Programs and Services for the
utility. "We believe energy awareness and timely
information on energy usage ultimately lead to customer
savings, and our studies have proven that true.
"Marking the five-year milestone is about celebrating the
energy-saving power that the analyzer puts in our
customers' hands and how educated energy consumers are
achieving savings that will provide benefits for years to
come," Stathos said.
Customers need to sign in to their online profile to use
the Energy Analyzer. If they don't already have an online
profile, they'll be prompted to create one. The process
takes just a few minutes and will require information from
the customer's latest electric bill. To access the
analyzer, go to www.pplelectric.com/e-power
and click on Energy Analyzer in the navigation.
PPL Electric Utilities, a subsidiary of PPL Corporation
(NYSE: PPL), provides electric delivery services to about
1.4 million customers in Pennsylvania and has consistently
ranked among the best companies for customer service in the