NEWARK, N.J., March 12, 2012 /PRNewswire/ -- PSE&G today announced it has reached agreement with staff of the New Jersey Board of Public Utilities (BPU) and Division of Rate Counsel and will not report current customer information to credit reporting agencies. PSE&G also agreed to file a petition seeking BPU approval prior to reporting current customer account information in the future. The utility had made known its intent to begin reporting such information in early 2010 but did not initiate the program at that time at the request of the BPU and Rate Counsel.
The utility continues to focus on efforts to help customers remain current on their bills and to provide information to customers about financial assistance programs available to those who are low income or experiencing a temporary financial setback. PSE&G also provides customers with information on ways to save on energy costs, including energy tips and efficiency and renewable energy programs.
Recent reductions in electric and gas prices, additional commitment to energy efficiency, and mild winter weather have reduced energy bills as compared to the last few years. Residential natural gas bills alone have been reduced by 35 percent since January 2009.
Information about payment assistance programs and other ways to help manage energy costs is available at www.pseg.com/saveenergy. Customers may also call the utility's Customer Service Department at 1-800-436-7734 for assistance.
Public Service Electric and Gas Company (PSE&G) is New Jersey's oldest and largest regulated gas and electric delivery utility, serving nearly three-quarters of the state's population. PSE&G is the winner of the ReliabilityOne Award for superior electric system reliability. PSE&G is a subsidiary of Public Service Enterprise Group Incorporated (PSEG) (NYSE: PEG), a diversified energy company (www.pseg.com).
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SOURCE Public Service Electric and Gas Company (PSE&G)