Tuesday, 24 January 2017

Rolls-Royce is today launching LessorCare, a pioneering new service tailored specifically to the needs of lessors.

LessorCare, part of the wide range of services offered by Rolls-Royce, addresses lessors' needs for a simple and flexible service offering. It draws together a range of services under one comprehensive framework, while still allowing lessor customers the opportunity to adapt the level of service through the life of the engine.

Rolls-Royce is working in collaboration with key lessor customer AerCap on the design and introduction of LessorCare, in advance of rolling it out to the wider lessor community later this year.

Under LessorCare, customers will sign one, simple, agreement covering all Rolls-RoyceTrent engine types. This agreement will cover all the services they require, including:

  • Customer support - providing lessors with access to Rolls-Royce's network of technical support, publications, and training, to optimise responsiveness and keep aircraft earning revenue
  • Transitions services - giving lessors access to a range of maintenance and availability services, to ensure aircraft move faster and more efficiently between leases. Services include return condition management, remarketing support, and maintenance value portability
  • Asset management - Rolls-Royce's experience of working in close partnership with airlines worldwide gives us the capability to help lessors maximise engine values through their life-cycle. This includes the incorporation of enhancements to OPERA (Operating Lessor Engine Restoration Agreements) within LessorCare

Beyond these initial services, Rolls-Roycewill continue to work with lessor customers to develop LessorCare, working towards even closer integration between our engine services and the lease agreements that lessors have with airlines. This will allow Rolls-Royceand lessors to provide even greater value to their common airline customer during the lease and transition of an airplane.

Dominic Horwood, Rolls-Royce, Director, Customers and Services - Civil Aerospace, said: 'Rolls-Royce has always been a leader in service innovation and today's launch of LessorCare is the next step on our journey, recognising just how important lessors are as our customers. We are delighted to be collaborating with AerCap and know that their insight will be invaluable in ensuring we deliver another market-leading service.'

Aengus Kelly, CEO, AerCap, said: 'We have been working closely with Rolls-Royceto expand the range of services solutions to offer more choice for owners and operators across the life-cycle. We believe that LessorCare is another important step in this journey and we look forward to collaborating further with Rolls-Royce.'

About Rolls-RoyceHoldings plc

  1. Rolls-Royce's vision is to be the market-leader in high performance power systems where our engineering expertise, global reach and deep industry knowledge deliver outstanding customer relationships and solutions. We operate across five businesses: Civil Aerospace, Defence Aerospace, Marine, Nuclear and Power Systems.
  2. Rolls-Royce has customers in more than 150 countries, comprising more than 400 airlines and leasing customers, 160 armed forces, 4,000 marine customers including 70 navies, and more than 5,000 power and nuclear customers.
  3. We have three common themes across all our businesses:
    • Investing in and developing engineering excellence
    • Driving a manufacturing and supply chain transformation which will embed operational excellence in lean, lower-cost facilities and processes
    • Leveraging our installed base, product knowledge and engineering capabilities to provide customers with outstanding service through which we can capture aftermarket value long into the future.
  4. Annual underlying revenue was £13.4 billion in 2015, around half of which came from the provision of aftermarket services. The firm and announced order book stood at £79.5 billion at the end of June 2016.
  5. In 2015, Rolls-Royce invested £1.2 billion on research and development. We also support a global network of 31 University Technology Centres, which position Rolls-Royceengineers at the forefront of scientific research.
  6. Rolls-Royce employs over 50,000 people in more than 46 countries. More than 16,000 of these are engineers.
  7. The Group has a strong commitment to apprentice and graduate recruitment and to further developing employee skills. In 2015 we employed 228 graduates and 277 apprentices through our worldwide training programmes.

About AerCap

  1. AerCap is the global leader in aircraft leasing with, as of September 30, 2016, 1,607 owned, managed or on order aircraft in its portfolio. AerCap has one of the most attractive order books in the industry. AerCap serves approximately 200 customers in approximately 80 countries with comprehensive fleet solutions. AerCap is listed on the New York Stock Exchange (AER) and has its headquarters in Dublin with offices in Amsterdam, Los Angeles, Shannon, Fort Lauderdale, Miami, Singapore, Shanghai, Abu Dhabi, Seattle and Toulouse.

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Rolls-Royce Holdings plc published this content on 24 January 2017 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 24 January 2017 11:38:06 UTC.

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