• Royal Mail's guaranteed same day service - Royal Mail Sameday - is now extending its on demand collection and delivery services to consumers and businesses with the launch of its new online booking engine
  • The Sameday website now enables businesses and consumers to book courier services online on a pay-as-you-go basis, anytime day or night, seven-days-a-week, 365 days a year
  • Bookings are guaranteed for same day delivery to almost anywhere in the UK and 98 per cent are collected from the sender within one hour.
Royal Mail Sameday - the premium service for guaranteed delivery within the same day - has launched a new website, www.royalmailsameday.com, enabling businesses and consumers to quote and book online for courier services almost anywhere in the UK*.

Sameday is now open to businesses and consumers as a pay-as-you-go service which can be booked online using a credit or debit card, without the need for an account. The new online system removes the need for users of the Sameday service to make their bookings over the telephone.

Royal Mail extended access to its trusted Sameday collection and delivery services in response to demand from SMEs, marketplace sellers and consumers who wanted guaranteed delivery for urgent items. Research from MetaPack reveals that same day delivery is the service that UK consumers are most likely to use in the future: 76% of consumers expressed a desire to use same day delivery, ahead of 69% who wanted delivery within one hour.

The Sameday on demand service can be ordered anytime, day or night, seven-days-a-week, 365 days a year, to almost anywhere in the UK. Users of the service can follow every package from start to finish using real-time GPS tracking, and will receive email or SMS confirmation as soon as their parcel is delivered.

The Sameday service is built on its rapid response capabilities. To ensure that 98% of all deliveries are collected within one hour of booking, Royal Mail uses satellite technology to assign the nearest driver to collect each booking and send it on its way as swiftly as possible. Royal Mail Sameday delivers 99.9% of all bookings within 24 hours.

Rob Grant, Head of Sameday, said: "Our network gives customers the reassurance that their important delivery will get where it needs to be, on-time, every time. When a delivery absolutely has to get there, Royal Mail Sameday is the service that can be trusted.

We have now extended that trusted service to businesses of all sizes and consumers too. We've made booking a Sameday delivery quicker, easier and more accessible so our customers can get our services wherever and whenever they need them."

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For more information contact:

Claire Burgess on 0207 449 8360 or claire.burgess@royalmail.com

*Royal Mail Sameday offers guaranteed for same day collection and delivery services to almost anywhere in the UK, subject to availability and connecting timescales.

About Royal Mail plc:

Royal Mail plc is the parent company of Royal Mail Group Limited, the leading provider of postal and delivery services in the UK and the UK's designated universal postal service provider. UK Parcels, International and Letters ("UKPIL") comprises the company's UK and international parcels and letters delivery businesses operating under the "royal Mail" and "Parcelforce Worldwide" brands. Through the Royal Mail Core Network, the company delivers a one-price-goes-anywhere service on a range of parcels and letters products. Royal Mai has the capability to deliver to more than 29 million addresses in the UK, six days a week (excluding UK public holidays). Parcelforce Worldwide operates a separate UK network which collects and delivers express parcels. Royal Mail also owns General Logistic Systems (GLS) which operates one of the largest ground-based, deferred parcel delivery networks in Europe.

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