RSC Holdings Inc. : RSC Equipment Rental Releases Third Annual Corporate Social Responsibility Report
04/20/2012| 04:40pm US/Eastern
RSC closes out 2011 with best-ever safety performance and $26 million
in savings from process innovation and environmental initiatives
RSC Equipment Rental, Inc., the operating company of RSC Holdings Inc.
(NYSE:RRR), today announced the release of its 2011 Corporate Social
Responsibility report, The Right Way, Every Day, available at www.RSCrental.com/csr.
The report outlines the evolution and maturation of RSC's sustainability
management strategy and the competitive advantage RSC has realized
through specific environmental, social, and governance initiatives. The
report also highlights the close alignment between RSC's financial goals
and its core values of safety, integrity, passion for people, continuous
improvement, and customer focus.
"These guiding principles have served us well in delivering tangible
results--in safety, ethics, environmental performance, customer service,
and employee engagement--and in creating significant value for our
Company and its stakeholders," stated Erik Olsson, President and CEO of
RSC Equipment Rental. Neil Sparks, who leads our CSR effort, added, "Our
CSR report again demonstrates our commitment to continuously improve our
corporate social responsibility efforts and we are proud of what RSC has
The 2011 CSR report details RSC's progress on a number of long-term
sustainability priorities and highlights performance achievements in
RSC's efforts to embed a culture of safety throughout the organization
resulted in a 38% drop in safety incidents during 2011, and yielded
the lowest TRIR, 1.14, ever recorded at the company.
In 2011, RSC saved more than $26 million through environmental and
continuous improvement initiatives such as its equipment refurbishment
program, fleet management and routing technologies, and Rapid
Improvement Process (RIP) events.
80% of RSC's top 20 customers now use the industry-leading E2TTM
Equipment Emissions Tracking tool on a monthly basis to measure and
manage the CO2 impacts of their projects.
RSC has maintained its exceptional record of customer satisfaction.
Based on more than 23,000 customer survey responses received in 2011,
RSC's Net Promoter Score (NPS) stands at an impressive 67%.
To read the report and learn more about CSR efforts at RSC Equipment
Rental, please visit http://www.rscrental.com/csr.
About RSC Holdings Inc.
RSC Holdings Inc., based in Scottsdale, Arizona, is the holding company
for the operating entity RSC Equipment Rental, Inc. ("RSC"), which is a
premier provider of rental equipment in North America, servicing the
industrial, maintenance and non-residential construction markets with
$2.7 billion of equipment at original cost. RSC offers superior
equipment availability, reliability and 24x7 service to customers
through an integrated network of 434 branch locations across 42 states
in the United States and three provinces in Western Canada. Customer
solutions to improve efficiency and reduce cost include the proprietary
Total Control® rental management software, Mobile Tool Rooms™ and
on-site rental locations. With over 4,600 employees committed to safety
and sustainability, RSC delivers the best value and industry-leading
customer service. All information is as of March 31, 2012. Additional
information about RSC is available at www.RSCrental.com.
RSC Holdings, Inc.
Jeremy Fountain, 480-905-3300
© Business Wire 2012