SANTA FE RELO

20ANNUAL REPORT16

SFG20AR16

SANTA FE

Our purpose is to give everyone the ability to live and work freely around the world. We are committed to making the experience exceptional.

With great integrity, drive, quality and passion, we embrace our responsibility to fulfil our brand promise by leveraging the global consistency of our local operations, the functionality of our customer-centric technology and

the collaborative efforts of our diverse culture.

Our end-to-end service offering span

the entire relocation journey for our personal and business customers. From immigration, moving and destination services through

to our perfect assignment management solutions.

02

SFG20AR16

00

01 REFLECTION

HIGHLIGHTS 04

MANAGEMENT REVIEW

Disclaimer

The 2017 outlook reflects management's expectations of future events and must be viewed in the context of the business environments and currency markets, which may cause actual results to deviate

materially from those projected by Santa Fe Group. The outlook is stated at current exchange rates and based on estimated consensus growth rates in key economies as well as present expectations from key corporate customers. Santa Fe's business is seasonal and dependent on the third quarter peak season

at the Northern Hemisphere as well as the local fourth quarter peak season in Australia. Hence, the majority of revenue and earnings may be recognized

in these periods.

  1. REPLAY

    LETTER TO OUR SHAREHOLDERS 09

    2020 STRATEGY 10

    THE STRATEGIC AGENDA IN 2017 12

  2. REVIEW

    FINANCIAL HIGHLIGHTS 15

    AND KEY RATIOS

    SANTA FE IN BRIEF 16

    FINANCIAL REVIEW 18

  3. RESPONSIBILITY

    SUSTAINABILITY 23

    CORPORATE GOVERNANCE 24

    BOARD OF DIRECTORS 26

    RISK MANAGEMENT 28

    INTERNAL CONTROLS 30

    SHAREHOLDER INFORMATION 32

    STATEMENT BY THE BOARDS 34

    INDEPENDENT AUDITORS' REPORT 35

    FINANCIAL STATEMENTS

  4. REPORT

    CONSOLIDATED 41

    PARENT COMPANY 71

  5. REFLECTION

DEFINITIONS 80

SUBSIDIARIES AND ASSOCIATES 82

CONTACTS 84

03

SFG20AR16

Customers at the core of new technology platform

Santa Fe launches the development of a new CORE Technology platform to

Brexit brings uncertainty to immigration

The Brexit vote in the UK causes international concern and uncertainty about the future of international trade and free movement of employees within the EU. For Santa Fe Brexit means an immediate stall in numbers of relocations to and from the UK - but in the longer term Santa Fe expects an increased

focus on mobility servic Santa Fe signs a Me understanding to divest Management business in Iron Mountain Inc. for a tot of EUR 27.1m and an ex approx. EUR 16m. When th completed, Santa Fe will be becoming the world's lead mobility service provider.

AUG

Divestment secures full

es

morandum of its Records

10 markets to

leverage customer experience and provide

a fully-integrated solution for customers and assignees, customer service, operations and financial reporting. The new technology will position Santa Fe at the head of the mobility industry.

demand for immigration support and relocations as companies reorganise their activities around the UK.

al consideration

pected gain of e transaction is fully focused at ing end-to-end

JAN

JUN

JUL

2016

Strategic leverage to global operations Santa Fe announces the appointment of Kevin Paterson for a new strategic position as Chief Operating Officer. He takes on key responsibility for strengthening the core business, implementing new technology, reducing costs and driving business excellence throughout the global organisation.

Driving growth in Americas

Americas represent a key strategic growth potential and to support the further development of the Group's position in this region, Santa Fe announces the appointment of David Byers as new CEO with responsibility for the USA, Canada and Latin America.

REVENUE EBITDA BEFORE SPECIAL ITEMS

-9.4%

Growth

in EUR

from 2015-2016

-7.1%

Growth

in local currency from 2015-2016

10.8%

Growth

in local currency from 2015-2016

Margin

2016 3.1%

2015 2.7%

0 100

200

300

400 0

5 10 15

EURm

2016

338.6

2016

10.6

2015

373.6

2015

10.2

2014

338.1

2014

12.3

2013

318.5

2013

9.1

2012

341.5

2012

13.1

04

Santa Fe Group A/S published this content on 02 March 2017 and is solely responsible for the information contained herein.
Distributed by Public, unedited and unaltered, on 02 March 2017 08:03:11 UTC.

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