Singt el Invest or Day

Consumer Aust ralia Mr Allen Lew - CEO

Our operat ing environment in FY18

Capit al int ensit y

  • Increase in m obile capit al int ensit y

Compet it ion

  • New ent rant expect ed t o com m ence operat ions in select ed geographies

Regulat ory

  • Transit ion t o NBN reduces m argins f or f ixed line operat ors

2

FY18 st rat egic focus

Seamless cust omer experience

1

Building a video- ready nat ional mobile Transform our cost base 4

Engaging our cust omers wit h

2 net work

3 cont ent

Creat ing a sust ainably prof it able Opt us

3

1

Delivering seamless cust omer experience

4

M oving t o an app- based digit al experience

Simple act ivat ion and set -up

Customers Rewards

Personalised on-boarding

Increasing efficiency and reducing cost t o serve

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