Software AG (Frankfurt TecDAX: SOW) today unveiled a Predictive Maintenance blueprint for its Digital Business Platform. The new blueprint for the Digital Business Platform extends unparalleled remote asset maintenance and service to Software AG’s Predictive Maintenance capability with ServiceMax’s field service management solution.

With access to ServiceMax’s field service platform, Software AG customers currently using the predictive maintenance capabilities on the Digital Business Platform, can now turn monitoring into action. The Digital Business Platform connects to any sensored gateway, pulling all equipment sensor data, performing real-time analysis and generating customized alerts. These alerts are then sent to the ServiceMax platform where they are turned into work orders. Once created, the work orders are delivered to coordinating service technicians in the field. This complete offering ensures that any company seeking to increase the effectiveness of its maintenance services will be able to do so with one integrated platform that combines best of breed technology and expertise.

Software AG’s solution for predictive maintenance exploits the Internet of Things by continuously analyzing real-time equipment sensor data via machine monitoring to understand when maintenance will be required. Technician locations are coupled with replacement and repair equipment availability and job completion time to identify the best technician available to perform the needed service during a scheduled downtime. By predicting remaining useful life of machinery and specific components, equipment manufacturers are able to schedule technicians earlier and order consumables and replacement components before customers even know they are needed.

Dave Yarnold, CEO, ServiceMax, said: “ServiceMax’s partnership with Software AG will add immense value to the ServiceMax platform and underscores the Internet of Things’ incalculable impact on the future of field service automation. We’re very excited to be able to provide our customers with a predictive maintenance platform that will enable them to boost operational efficiency with end-to-end control for field service.”

Sean Riley, Global Manufacturing & Logistics Director, Software AG, said: “As the Internet of Things becomes increasingly intertwined with the way people live and work, proactive and predictive service will be a critical differentiator driving real business value. The key to predictive asset maintenance is its ability to act upon the results of real-time analysis and communicate reliable expectations to the parties involved in maintenance services’ efforts. With the Predictive Maintenance blueprint, maintenance program managers can capture, analyze, aggregate and act upon streaming IoT data in order to maximize equipment uptime, quality performance and yield. It’s a tremendous competitive edge.”

About Software AG

Software AG (Frankfurt TecDAX: SOW) helps organizations achieve their business objectives faster. The company's big data, integration and business process technologies enable customers to drive operational efficiency, modernize their systems and optimize processes for smarter decisions and better service. Building on over 40 years of customer-centric innovation, the company is ranked as a leader in 14 market categories, fueled by core product families Adabas-Natural, ARIS, Alfabet, Apama, Terracotta and webMethods. Software AG has more than 4,400 employees in 70 countries and had revenues of €858 million in 2014. Learn more at www.softwareag.com

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